Navion Senior Solutions

We relocated my 93 year old mother-in-law from [location removed] to Dalton, GA, as her dementia had reached a point that it was not safe for her to live alone. Her only surviving family members are myself, her son-in-law and my children. Trying to assure proper care from 600 miles away was impossible and made more complicated by the pandemic. We researched several options within reasonable distance of our home in Dalton, GA and were pleased with some of the facilities but felt best about Dalton Place. We could not have made a better choice. The staff from the Executive director through every area of the facility are committed to excellent, personal care. My mother-in-law's health has continued to decline and the entire staff has shown great concern and communicate with us completely at all times, whether in person or by phone. They have done an excellent job of managing through the pandemic, with the staff attaining a 100% vaccination rate.

My mother-in-law has been in Manning Place for several years. Our experience with her was so fantastic that I put my father in, as well. Every time I visit, my father says how lucky he feels to be there. He is nearly deaf, and struggles with his hearing aids, but they help him so patiently even when he's grumpy with them. The food is great, and the chef is very accommodating of the patients' individual tastes. Unlike many other places, we have never encountered a bad smell, or anyone being neglected, at Manning Place. The costs for our parents, in their single rooms, is really very reasonable. The folks there enjoy having our parents there, and that means a lot. I appreciated that they erred on the side of caution with Covid. All the nurses and staff are all great. There are so many places that are just parking lots for other people. Manning Place is not one of them. I really, very highly recommend them. Your loved one will be safe and happy under their care.

This has been the best care for my mom. She has gained weight, enjoys the activities and seems to be doing well. The food smells amazing and it is extremely clean. Everyone is very helpful no matter what time you visit or call.

Out of all of the assisted living in the area this community was very affordable in comparison to the others. They have a complete family atmosphere. I would recommend that you go look at this community for your love one. I highly recommend it go take your family member with you to the tour and you will love it.

The admission process was extremely easy and uncomplicated. They seemed to go above and beyond what they have to do to take care of the residents. We love the staff and [name removed and name removed] have been wonderful with us.

The staff are wonderful. Anytime I need to get a message to her or she needs help with her laptop they go up to her room and take of it for her. This is an excellent place to take your mom or your dad to. I have no complaints at all.

We chose The Havens because she needed more personalized care and where she was at they did not do that. The staff are so eager to help your loved one and to guide you to resources and we really appreciate that. We moved her from another county and they were a big help to me as well. I think they could ask for the residents opinions on the food more often. I would definitely recommend to others looking.

This community is very clean and the staff have been very friendly and helpful! They do offer a variety of really nice activities. We really like the layout of our loved ones room, there is a small area for a living room, a kitchen, and a bedroom.

Dublin Place is really a 5 star community, they made our loved ones transition so easy and smooth. Everyone single person there has been so friendly and loving, and the cleanliness of the community is great. We have had no complaints about Dublin Place. They have great response time with updates regarding our loved one, and she is really enjoying the meals and dining. She says the food is always spot on.

They are just fantastic here. We chose them because we had a friend of ours who was an administrator for senior care and she toured places for us and she picked this one and said this was the best one. The administrative staff are great with communication and always keep us informed on what is going on. They really go out of their way, they even text us videos and pictures of him doing activities. All staff are amazing. We cannot say enough good about Keowee Place.

Our loved one was only there for 3 weeks but our family had a wonderful experience. They treated him so kindly and treated our family so well. Our loved one was on the spectrum and also had dementia and he became very terrified of eating, which caused some more health issues. This was not the communities fault they did everything they absolutely could for him, and everything was just wonderful.

I was able to get my parents in short notice and with some bumps in the road. The staff was excellent and I can see that they really care for the residents. They are helpful and kind! Cypress may not be shiny and new, but they really make sure that they are there for the residents. I tested the pull cord in the room and a staff member was there to help in one minute! Thanks so much Cypress!

The friendliness of the staff members at Hammond Place would get higher than 5 stars. It is a smaller community so it really has a friendly and family oriented atmosphere to it. Just overall very welcoming.

Staff is always alert in every way to be of service and they offer aid in every way possible. Any task that is whether problematic or not, is handled well until completed. Food and activities are adequate and all around activities keep everyone satisfied. Although, we have resided here a short time, I feel that my wife and I made the right choice living here at the Reserve and being close to members of our family who reside locally. Sincerely, Edward and Regina Pasterczyk

We toured this community and the tour was very good. They answered all of our questions and were very informative. They were very accommodating and the staff was very helpful and friendly. Unfortunately the community was just not in our price range

What an excellent loving facility. This was the most wonderful place, my husband could ever go to for his final days. They did everything possible to make him comfortable. There aren't enough words to explain the love and kindness we received.

I am very happy with the memory care villas, especially with recent changes in management. My mom seems to be safe and happy, which is the most important thing for me. I would still like to see a bit more consistency in staffing rather than so much moving around. I’m convinced that this is continues to stem from a management issue rather than staff simply leaving for more money. Please do everything you can to keep the great employees you have and ensure that they are happy. The daytime staff members are so caring and attentive with my mom.

Our family had an in person tour and The Fountains community was gorgeous, it was so beautiful. Unfortunately they did not have space available for our loved one and we needed to move them in immediately. If we ever had to move our loved one we will put moving them into The Fountains.

My mom is extremely happy there. My dad is less happy, but that's more to do with being a homebody who didn't want to give up his house. It's funny, the staff seems to cater more to him than they do to my mom. He's a little healthier and participates in more of the activities. The one thing I've not been happy with is billing. They've been up-front with it, but the statements are vague, and I have to keep asking for clarification. The line item will just say "personal services," and the amount has been different each month. Because the bill comes from corporate, I've had to contact them each time to let me know what's going on. And I feel like I'm just a number to their corporate staff. The local administrative staff I've been satisfied with. At the moment, they're having some staffing issues, but the permanent staff seem to really care about the residents, so that's been good. When my parents first moved in, Brookdale was offering a promotional rate that we got to lock in, so I realize now that we got a good deal. But it was definitely a sticker shock at first.

We chose Hitchcock Place because of the level of care that they provided, it was higher than some others we looked into. The room sizes are very good. The meals are chef prepared and residents get a menu, but there is not a large selection. Overall everything is going good and we would recommend to others looking.