Mustang Creek Estates

Excellent and attentive staff

The staff members here have gone above and beyond my expectations in caring for my Mother. They really take care of her like she was their mom and everyone here is family. It is a small facility with only 16 residents and they have a good ratio of staff to residents. The meals are prepared in front of everyone and my mom really loves the food. For activities, they have a choir, games, and the kids from the school across the street come and visit. This facility looks like a home and it’s beautiful. I would recommend this community to other families.

We liked this community and the area it is in. The people were nice and they did seem to offer some nice amenities. This community, however did not have an opening when we toured it.

This is a great place and my brother enjoys living here. The staff are great and the community is well taken care of. The food is made on site and he seems to like it. They always have a nice calender of events. I would recommend taking a look at this community.

My dad is very happy here. He likes the size and it feels like a home, instead of hospital or nursing home. He enjoys the ability to visit the other houses. The staff is very friendly and he already feels they are apart of his family. It is always clean and the staff is very friendly and seem to enjoy their positions.

It is a work in progress for my aunt since her move to this community. Overall we know she is safe and being cared for very well. Her health isn't doing the best, but they are trying their best to care for her and her needs. They have a very caring, concerned staff. They do a good job with keeping the community clean, and neat. The residents aren't very pleased with the meals, there's some room for improvement in that area. This wouldn't be the first place I would recommend, but it is the second.

In July 2015, after a prolonged and difficult journey into dementia, I placed my wife into the care of Mustang Creek Estates, Frisco, TX. Although this was personally and emotionally hard, it was a decision I do not regret. Mustang cared for my wife as family, giving her every special attention possible. The staff and senior supervision was excellent. Dementia is never easy and alway unpredictable, but Mustang made this part of the journey a caring and loving experience for all my family including the event of my wife's recent passing. I highly recommend Mustang.

I think they are fabulous. The only issue we have had has been with the communication with the pharmacy, and the doctors. That's not on Mustang Creek though they are awesome.

The staff was very nice and I truly believe they cared a great deal for my mom however mom was on a no salt diet and I don’t think they were equipped to follow that type of diet. During her short stay there they were having staffing issues so there was no activity director as well as no TV in the living areas for most of her stay. If they take care of a few things I believe they could be a great option in the Frisco area

What we like the most about Mustang Creek is that the facility is like a house with 14 private bedrooms/bathrooms. The closeness of the care givers in the one house so they get to know each resident personally. The administration is very accessible to each resident and their family members.

It's a tie, the staff facility are both a 10! Yes, we would recommend Mustang Creek Estates Flower Mound to other families based on the experience so far.

While you never want to be away from your loved one, the house manager and most of the staff are loving and competent. The food is homemade and the environment is inviting. The rooms are a bit small and cleanliness could be better.

I would say that the facility is always clean and is bright. It doesn't feel like a facility and has a homey feel. The staff at times aren't the best, but the house managers are wonderful. She is always clean, dressed, and up when I visit. She cannot move by herself so she has to rely on staff to move her from the bed to her chair. It's definitely the best place we could find based on her price point. I was frustrated that they raised rates almost [fee removed] dollars a month after she moved in. But it still feels like the best priced option for her given her needs. She recently had family come to see her and they were very pleased with the appearance of the facility and the staff caring for her. So that was nice to have another opinion.

Admin team is very cheerful and helpful. Quick to respond to issues. Quite understanding that all seniors are not in the same place mentally and that aging gracefully without having to go to mental care is an option. I like the "all in" cost structure where all care and services are combined into monthly rent. Many places "nickel and dime" you to death. Apartments are really nice size and orientation for comfortable living space and feeling of some independence. Central kitchen and dining area in each building creates homey feel, which is nice. Just wish they had more activities to keep residents active.

Very clean and 90% of staff is nice. The room is a little small but the bathroom is roomy. They have not really been great about explaining everything. There are activities at one of the houses daily but not every house. They don't move people house to house like they say they will. Overall a good place. The staff that is good are the best. I could not ask for someone more caring.

I liked Mustang Creek. Mom was only there six days, but it was long enough to know that the management and staff were terrific; always helpful and kind.

The environment is extremely homey! They have many different room sizes available based off of what you loved one needs.

Our main concern is there have been problems with the medication being given correctly. There are new staff so that will probably improve. She complains about food - too many starch and they run out of things. It always looks good to me though.

She likes everything except the food is bad (she says 3 out of ten and cold usually) and too many folks are non mobile/non interactive vegetables... Overall I'd say four out of five stars.

We like the small group feel of the individual buildings. And the activity director is so friendly. There are a ton of activity opportunities.