Momentum Senior Living

The staff is wonderful!! Everyone from the receptionist to the dining crew are super friendly! The housekeeping is good. Communication with the family is good, however we don't need much at this point. My parents see a wonderful psychologist weekly! The kitchen is in a bit of a transition right now as they changed chefs. The quality is great, but there are staffing/timing delays. I would and have already recommended this facility to others.

The Variel is a brand new facility, and it is beautiful! Memory Care patients are on the seventh floor, which has full floor to ceiling windows! It is bright and cheery, and the view is amazing. The staff is very friendly and caring. However, as a new facility, we have experienced a few bumps along the way. They were understaffed for a while. That made things a little rough for a while. Things are much better now. They seem to be working out the bugs. The nursing staff is great. My Dad gets his meds on time. On the seventh floor residents get a nice big room, or an even bigger room, depending on what you want to pay. The food is very high quality, tasty and healthful. It does sometimes arrive from the downstairs kitchen cold. Thank goodness for microwaves! My family likes the all-inclusive set up. There are never surprise fees. Residents who are not in memory care have nice apartments, a beautiful dining room and many have dogs! Every single resident I have met says they LOVE living there. Tons of activities for them too. In memory care there are fewer activities, but they have done salsa dancing, and they do art. Overall we are very satisfied with the Variel. It is by far the nicest place in the area. Let me know if you have questions.

What we really like about The Carrington will drive the residents to and doctors appointment which is very helpful. It ultimately is our Father-in-law's choice, but I do think we would recommend this community to other families.

My father in law is enjoying it there. It's clean, newer. Has excellent workout facilities and pool. Pretty active socially.

It was very easy to move in. Communication was good between the I would recommend this community to others.

I and my wife, Ikuko Ogasawara Nutkowitz Ph.D., moved into Independent Living at The Carrington at Lincolnwood, a suburb of Chicago, in December, 2018. My wife was 84 years old and her health had declined in early 2018. I spoke with our son, [name removed], who lives in Chicago, and I asked him to research continuing care retirement communities (CCRCs) in the Chicago area. He located two possible CCRCs for us. They each had an indoor swimming pool and gym/fitness center, which I would be able to use. My wife and I visited The Carrington, which is a relatively new community, in the summer of 2018. We decided to move into a two-bedroom apartment at The Carrington. In July, 2019, my wife's health deteriorated to the point that my son and I decided to move her into an apartment in Memory Care, and I moved into a one-bedroom apartment in Independent Living I feel fortunate that The Carrington had a Memory Care facility. My wife had been diagnosed in 2018 with Alzheimer's disease, and in addition to a loss of short term memory, and being confused, she had also become incontinent and needed to use a diaper. In Memory Care, she was seen once every two hours by a certified nursing assistant who checked on her diaper. On [date removed], my wife, who had Hospice Care, died peacefully. The management at The Carrington was very supportive and helpful all during this difficult time. I intend to continue to live at The Carrington, in part because I have access to public talks and possible volunteer activities, at nearby Northwestern University, and at The Chicago Council on Global Affairs. The management provides social and recreation opportunities to facilitate socialization with other residents. For all of the above reasons, I rate this community at Very Good.

I moved here from New York December 2019. Everyone was welcoming, helpful and considerate, and made me feel I had definitely made the right decision. During this horrific time, they have been wonderful trying their best to keep us safe and well. I greatly appreciate all that they do, and feel I couldn't be in a better place.

Living at The Carrington has been a very pleasant experience. The apartments are spacious and bright. The staff is very helpful and friendly. The food is good, and there are plenty of activities. We have a varied, engaged and active population in the midst of a progressive suburb of Chicago. We are an appealing group of people in an appealing building, in an appealing suburb.

I have felt welcomed from the day I moved in. The staff knew my name & were very accommodating to my needs & requests for assistance or transportation. I've met some interesting people and made good friendships. There's always something of interest such as lectures, movies, outings & exercise programs if one wishes to participate. All in all I am happy to have made the move to live at The Carrington.

No place is perfect, and this is a startup, which requires one to be more flexible and understanding. That said, I'm having a whole lot of fun with very interesting & wonderful new friends! The surroundings are modern/contemporary, spaces are bright, large, and welcoming. There's almost too much to do - an art/craft room, sewing room (with two machines), external outings (transportation provided), charity projects, lectures, music events, a "happy hour" one day of the week, a really nice dining room, bar, bistro, pool, wellness center, .... and opportunities to tour & sample are always there. I was diagnosed with Parkinsons in early 2017, and there's no way I could continue living in the country in a large house by myself, and the Carrington fits my needs and lifestyle perfectly.

We chose The Carrington at Lincolnwood because of the openness and it was newer facility as well. I would tell others to make sure to be very specific of your needs before going on. It has not been the perfect fit for my loved one, so I would recommend as long as it fits you are looking for.

Beautiful, airy spaces. Love visiting my mom and have the option of taking her to events in the independent and assisted living communities. Her room is always orderly and she looks goods. She loves the musical concerts, warmth of staff and food choices.

It's a mixed picture over there , plus they constantly change the point system when it comes to food. The place is not run well , they make mistakes all the time whether it's the point system with food or problems with the actual building they have a lot of turnover and nobody seems to know what's going on

The facility and amenities are awesome. The management is a complete disaster, and when there are problems, they do not respond to phone calls and emails, and then they blatantly lie to cover up their own mistakes.

Yes, I know they're having trouble filling staff, so I know my aunt is not always happy with the staff not being there when they are supposed to. However, she does like the food which is a big deal !

They could improve on the orientation for new residents and the family. If you ask a question, you do not get an immediate answer from the staff, they take their time. I wish they moved at a little bit of a quicker pace. They have an enormous amount of activities provided. The actual food served is good, but they do not communicate about the other options available if your loved one does not want one of the main entrees. The communication and follow through could definitely is something that could use some improvement.

The Carrington looked very nice and clean. I saw more staff members here which was important to me. It felt staged though, everywhere we went there were staff coming up to me telling me how much they liked the facility and I did not like that.

My mother-in-law is in the Independent Living area. Her apartment is great with brand new kitchens and baths. The front desk staff takes good care of her and they have great amenities. The food service has been terrible. They change chefs constantly, no consistency in the food, she gets it delivered hours later or they forget to deliver until she calls and she never spends her full food budget each month. Their communication on COVID has been lacking. We do see how many cases (the staff, memory care and assisted living had quite a few) but no updates on when my MIL will get the vaccine and we're already moving on to Phase 2 in IL. Still I feel she is safe and secure.

We chose The Carrington because we thought price was reasonable, the location, and the facility itself was very nice. The staff members were friendly. The food was superior and so was the food service hours. Overall, the first impression was nice but diminished as time went on. We did have issues with the food service and it ended up being more expensive than we thought and more complicated. Also, the assisted living facility was not inviting, independent living seemed great though. The reason I gave lower scores was because my mother took a fall and had to leave early and they charged us for the facility even though she was not using it. I wish they were a little more flexible. I would recommend for independent living, but not assisted living. The issues we had can all be addressed or corrected though.

Our move in experience was almost nonexistent! No one gave an orientation. I felt the staff was too busy selling or in meetings. The care members and food staff seem to change frequently. I feel they have great potential but lack the staff to make it happen