Merrill Gardens

Nice enough. Apts are small, no luxuries. Lots of activities. All meals provided. Good tour, everyone friendly. Good location n heart of Madison.i

You should ask about the food. Most days it’s good but other days it cold and very boring. They change the menu a lot right before serve. When your set on what you going to eat and it change. It’s fustrating

We were told by two separate residents that food wasn't that good which is a bummer as the food needs to be delish. The common areas looked tired with stained / worn furniture. Halls looked nice. Not the best layouts for common areas. Didn't get the feeling that the "care" would be wonderful as the staff had a ho-hum attitude.

Out of her price range for 1 br but a great place

Nice location.. too expensive for amenities offered. Great for very active people. Did not like activities offered. This place was just not for us.

Used to be first rate, then Grace Management took over. They've been cutting services, lowering quality and nickle and diming ever since.

The facility was nice, clean and friendly. The person who was to do the tour wasnt there. So much for scheduling a need and nobody bothered to notify me. Epic failure.

The pricing on here is inaccurate. My loved one lives in a 1 bedroom and is paying $5250. They have mastered the art of the up-charge, this price includes nothing beyond rent/food. Pricing is constantly going up for any additional needs (medication monitoring, bathing, etc.) Just know that if you move your loved one here, expect price increases frequently!

The complex was amazing but not suite for our mom. She'd be overwhelmed, and it did provide the freedom that others did. It is almost identical to where she lives now, but an assisted living environment.

We were not happy with this community. the staff would not call back when we needed to speak with them. The community was clean and did have a good value. The other residents did appear to be happy. We did not have my brother move in. The manager would not call us back to see if my brother could move in. We like the community but was not able to speak with anyone.

This community was really nice they did a great job with my tour and they were able to answer all my question, I just felt my dad would be better off in a smaller more home like atmosphere.

I love the fact that business tries and keep the older buildings in the area and they find new ways to use them but sometimes using it for care for the seniors may not be the best option. This particular location just looked older and worn and dated. The staff was fine very friendly and informative. One thing I didn't care for is that they separated the care so they had individual areas for different care level needs

Based on my tour they were fine. However I just didn't getting a good feeling for a match. It looked clean. The staff were all nice and good at what they were doing. Everybody was happy when I walked through. The number of people, the layout, and the dining experience was not a good match for my mom.

New facility, only 3 years old. Bright rooms and common areas. They charge for somethings the other facilities include free such as emergency pendents.

A nice facility, good apartments, but no medical personal on the facility no plans if the residents physical and medical needs increase.

Beautiful place, but clearly an independent facility, not assisted living. It felt like I was walking into a new hotel. My mother would have had to reside on the third floor. If there was an emergency, she wuld have to walk down the stairs. That's impossible for my mother who has Parkinsons. The director that spoke with us was very kind though.

Although the man who greeted me is the assisted living coordinator he did not seem all that enthusiastic. The one bedroom he showed me is so tiny i would never move my mom in. There are good points of course, but not what I am looking for.

I think Fig Gardens is a nice place, in terms of the facility and the staff. It is clean, well kept, and the people all seem very friendly. However I was very disappointed that shortly after we moved our loved one in they discontinued their 24 hour manager service.

Residents have been very helpful and friendly to my mom since she's lived there. Some of the house managers have not been very helpful and have poor attitudes to our family. Unfortunate because we really like the facility and hope our mom feels comfortable there.

I toured this community in March 2016 with my loved one. They were very friendly and helpful. My loved one was convinced it would work for her and she signed up on the spot. We were offered a free microwave with the apartment, but they reneged on it later, which frustrated me. But all now seems to be going well for my loved one.