Meridian Senior Living

Very Nice place, [name removed] and staff were really nice and genuine, they seem to really care. Place had a home feeling to it..

Our mom was a resident at the Country House for 8 months. We were very pleased with the facility, care and feeling of safety. The place is clean, the staff is kind and attentive, and the activities were good. Trust is a huge factor and this place you can trust. The meals were good, the activities were good (would be great if they added variety), place is clean, nicely maintained grounds, and friends can be made if the resident wants. More aides would be helpful, especially on the weekends. It's difficult to get qualified aides for the salary all these types of assistive living homes pay. It's a shame because management takes a lot of money from the families. We wish they took Medicaid. The only reason we had to take mom out is because of the price. It's just too much to pay monthly. We wish she could have stayed with her friends and aides who cared for her 24/7. Would definitely recommend The Country House.

First impression, a bit run down but was recently purchased by Meridian with updates happening. Nice outdoor space and many opportunities for activities. Had greenhouse and garden boxes. Great space for 2 in the one bedroom apartment and big walk in closet. Pricing less than Mass. but one time fee required. Put us on wait list for opening. Hired

Overall very nice but on two floors instead of one level. Also I wasn’t comfortable with the outside areas because of the proximity to freeway noise.

This home is pretty awesome. Almost brand new, super clean condition. Not too many tenants yet as it only opened in August of 2018. [Name removed], our tour guide was fabulous and had all the answers. Once again, as with all of the homes we've toured, the base pricing is so important as they all charge for every other extra beyond room, meals, laundry services and activities. The extras will add up very, very quickly as mom degrades and requires more and more help.

Very nice place. However, they do not administer insulin and they do not provide transportation to Mom's dialysis center in North Pomona.

My mom says she likes it there--from what I observe staff is friendly and kind to her. She's only been there a bit over a month, but says she likes it.

The facilities are gorgeous, on the waterfront, ocean views from dining room, nice apartments. The staff was very nice and caring. I did feel they oversold us on medical capabilities when we looking. Once we got to contract stage, they discussed conditions which they could not accommodate and it was clear that this would not do until end of life. Specifically, my mother was on oxygen but also some dementia. When they were looking to sign us up it was no problem, once there they indicated it was a stretch. It took a fair amount of back and forth to get care plan in place. For instance if you request shower assistance, you need to separately request shampooing hair. Also some concerns about implementation of care plan in regards to hygiene. Although supervisors were available and responsive. The activity selection was only OK. Nightly movies were unusual selection for that demographic. Has potential for upscale solution for seniors, but at this point best suited for those with family near by.

My dad has been very happy with our selection of the Preserve. He feels comfortably at home and finds the service staff friendly and kind. He enjoys the food and hails it as well prepared and tasty. I appreciate the professionalism, courteousness, and willingness of the leasing and management staff ; they exercised flexibility in tailoring a package that suits my dad's requirements. They were able to create an acceptable laundry package as well as make accommodations for a to-go breakfast when my dad has early morning medical appointments. There communication has given me the confidence not to worry as they consistently alert me whenever an issue is perceived with my dad. The Preserve's value for money is competitive in the market and for me the peace of mind is priceless. My only reluctance to give a 5-star rating is the failure of the office/billing staff to return calls. I now dread calling the billing dept and just hope I'll have no future billing issues requiring communication. Here's to hoping that situation has been rectified with some coaching.

The people were lovely and informative. The only reason for the 4 is the darker halls and outdated kitchens/bathrooms in the apartments from a 60 yr. olds point of view. My mother, 84, liked everything just fine.

My mother has recently made the move into this community and so far we are pleased with how things are going for her. The staff seem to be accommodating her needs and I am comfortable with the care she is receiving. She seems to be fitting in very well with the other residents and is enjoying a few of the activities they have to offer. I like that she has a healthy appetite and says how good the meals are that the chef prepares them throughout the day. Overall it has been the perfect fit and we are all very happy.

The staff take good care of you. They are friendly and encouraging. The food is good and they keep the community clean. They offer a lot of daily activities. I would recommend taking a look to see if this community would work for you.

This community was very nice bright very upbeat. It is a multi level building and on the grounds, there is a nice swimming pool. It almost feels like you are living in a tropical hotel, The staff was very friendly and helpful. However, the prices were expensive and out of our budget range.

I have no complaints of how things went for my mother and I during our tour of this community. The staff where on time to our appointment and made sure to answer any questions we had for them in detail. I liked the open floor plan they had as well as other great amenities for the residents. It was just not the right fit for her in the end decision but I would recommend it to anyone interested.

I toured this community for my mother, and her needs. Everything went well, and this is a nice community. Everything looked great from what I saw. The staff was very kind, and friendly. The experience went well overall.

When my family toured this community we thought we had found a perfect match for the person we were looking for however to our surprise it hasn't exactly turned out that way. Our loved one expresses no interest in really socializing with others or participating in any of the activities they offer. However, the staff does not attempt to encourage him to do so either. He goes to the dining room to eat and hasn't complained about the food. His apartment seems fine enough space for him and the housekeeping keeps it very clean.

I have no complaints about how things went during my tour of this community for my mother. The staff where on time to our appointment and made sure to answer any questions we had for them in detail. I liked the open floor plan and thought they had a beautiful facility. It was just no the right location for my mom in the end decision.

Even though mom continues to say she wants to go home where she is we have it setup just like her house. She is surrounded by many of her furnishings but that still doesn't seem to please her. However with that being said mom is going on all the trips they offer, she attends the bingo games, she gets her hair done at the on-site beauty salon. She loves the meals eats every meal in the dining area. She loves the staff very friendly and the whole family loves the place.

We toured a few different communities before settling on this one. It is smaller in size compared to the other ones that we looked at which I think is a much better fit for my mom. Mom wanted a one bedroom unit which they had available but what was good is that it was in the main building not off in another location on the grounds. The grounds are well maintained as well as the inside. Mom gets housekeeping once a week but if there is an issue they come in and take care of it. The staff is courteous and patient and understanding. I've eaten here several times and the food is wonderful. The staff keeps in good communication with me and if there is a problem or an issue they work with me to find a solution that keeps everyone happy.

The facility is under a $17MM renovation. If you can see past the dust and debris, it is a beautiful place.