Meridian Senior Living

We are absolutely thrilled with the apartments on the independent living side they are extremely cozy, however they need to make some improvements with their staffing and meals. There is a select few staff members that are friendly but the kitchen staff can be extremely rude to the residents. The food is a hit or miss and the executive director is non communicative. They need to work on their follow through - their word is not good

Our family had an in person tour and based on our tour experience we just did not really like it, we were not very impressed

I toured this community and it was ok. We had another loved one there previously and were semi familiar with the facility. The rooms just weren't as nice as some of the other places and it didn't appeal to us as much.

I think its a nice place if you don't have a lot of needs. I wish I would have had time to shop around more.

We chose Hidden Springs because my wife and I were both able to come here but for different levels of care. I rated it a 3.5 because things are taking longer than anticipated. The food is fantastic. Overall I would still recommend the community to others.

The community treated my loved one just okay, but it was just okay, and nothing more. I would recommend the community to others for their loved ones. Medication management, dressing, and more are some of the care they were to offer my loved one; however, it was on the low end of the care scale. Some of the activities were speakers, movies, television, live music, and more for the residents to choose from.

The dining experience is awful. It is supposed to be a good social setting and it is not. The service, the food, the plating of the food is not good. You are also assigned seats at a table and they are very strict on their hours. If you are even a little late, you may not get your food for another hour. The silverware and place settings leave a lot to be desired. This has definitely been the biggest downfall of The Pinnacle.

This is an okay community. The staff are a four and the mostly take care of my needs. They do not initiate but if you ask they give it to you. My love one fell and i feel like they need cameras so when this happens they can see them faster so they are not laying there long.

Some of the staff members were great and others were not. The Landings community could work to improve on their overall communication between themselves, the residents and their families.

We toured during Covid, so we had to sit in the vestibule because we weren't allowed in. They did come out and sit with us. The only reason we didn’t like it was because they didn’t have any independent living, only assisted living and memory care. So there were no balconies/patios, and my dad likes to sit outside. We chose a different place with personal outdoor space, which was the better environment for him. Also, we were able to go inside to tour at the place we chose, and experiencing that place in person made all the difference.

I had a good FIRST impression of the facility which is under new ownership and has ongoing renovations. Personnel and clients seem to be happy with each other. Is still under consideration by me.

This review is based off of our experience a year ago. Most of the nurses were wonderful here. Sometimes the care was really good sometimes it was not so good and I felt like I had to be here to overlook them to make sure he was getting the care he needed. They did have a lot of turnover of staff and they seemed understaffed quite often. I would not recommend at this time from what I saw during our time here.

Before COVID the care services were about a four out of five, the nurses were very attentive and good to our loved one. During COVID they did not allow any other medical services to enter the community like the podiatrist, so for that reason we decided to take our loved one out. They had a lot of activities beforehand, but since the virus the only activities the residents can do is step out into the hallway, do some stretches and go back into their rooms. They also would have to eat their meals in their rooms. Our loved one needed to be active due to his condition, but they were not allowed to go outside and take walks.

My mom is in the memory care, so I can't get any feedback from her. I think they take decent care of her. I wish they would communicate better; she was hospitalized twice due to falls, as there have been two case of COVID. I wasn't informed except for an outside agency. I believe communications should be better.

I thought they could have done a bit better of a job maintaining the outside courtyard. The community is clean, however it does need to be updated. There was always a persistent odor on the floor my mother lived on. The workers at the community tended to be friendlier than the management staff. As a new resident there, it didn't seem like the staff encouraged my mother very much to participate in the activities. I thought they could do a better job of including everyone. We think my mother is being cared for well and as a result of that we think it is worth the price. Communication has also been an issue here. There were a couple times when my mother was taken to the hospital and we were not notified until hours later.

Very expensive. The food is not great. Aloft of the time they don’t have what is on the menu. There is not a lot of variety. It cost you more money to eat in your apartment. I think they wash your clothes in very hot water. Even your Delicate items. I’ve had several items Ruined. They do a great job of cleaning your apartment on a weekly bases. The services here are great they have a beautparlerfor your hair and nails. They have a bus to go to the stores like Target and King Soopers.

Was on Intercoastal, and had a feel of a hotel. Very cramped and narrow setting had to use elevators to go anywhere. Good for independant living individuals. Felt inclosed and rooms were like small apartments with big closets. Noce beauy salon. A lot of assisting aids with residence, Who appeared nuts so active or happy.. said they had a memory department not available. Did not care for the site.

Price is all-inclusive in Memory care section, which is unique and much more affordable. However, scheduled meal times w/ assigned seating is something my mom doesn't like now. Also a limited menu. Not happy with the fact that all toiletries are locked up & resident must ask for them when needed. Building being renovated and will be much more modern-looking.

The property was under a lot of construction so it was hard to get a real feel for it.

My friend is in this community and she has a private room. She needs to be more challenged than she is now. Most of the staff is good. It also has a nice outdoor area. They will engage her to join the daily activities. They serve 3 good meals a day. It is always nice and clean. I would recommend this to families.