Meridian Senior Living

I thought Villas of Holly Brook - Marshall was very nice. It was a great facility, very clean, and the people there were really nice. It just wasn't going to fit our mom’s needs - her dementia had progressed too far.

Overall, the staff has been absolutely fantastic. They're great people, and they cater to my loved and myself very well. It's been a hard transition for me, and they recommended a support group, which has been golden to me. From the director to the people who do the cleaning, they all you know your name and call you by name. They really go out of their way to make sure they know you and your loved one. I'm very pleased. It was a good choice.

It is an okay community. The community accepted my loved one into the community. My loved one is close to home and that was important to me. Gentry Park worked with me for the memory care unit. I am thankful for the community working with me. The Marketing Director was a saint to me and worked with me all weekend through text messaging; to allow my loved one to come into the community. Most of the meals looks appetizing. There have been times that the kitchen staff will forget juice, silverware, or glasses.

I have been to the Villas several times for visits. One thing i noticed was the residents all seemed to be happy, satisfied and without complaint. I believe the best way to evaluate the quality of an assisted living facility such as this is to see how the residents present themselves. Everyone i met was comfortable, content, and happy to see us. That tells me that this facility is a quality place.

My mother has been at Hollybrook for 2 years and we are very happy with the place. Even with the Covid-19 problems they are often coming up with novel entertainment ideas that are thoughtful. I am impressed with their safety measures as well. Before Hollybrook we were at a facility in Springfield that cost much more and the staff was quite bad, regardless of the shift. We also tried another that had very good staff and also cost much more but my mother didn't like the multiple levels or the formal, stilted atmosphere. This place doesn't have those problems at all. As others have said, the Hollybrook price is quite competitive, the single level is great for exercise and figuring out how to get around and the homey atmosphere of the place is not intimidating.

My mom has been at Hollybrook for a year now. We took her out of a much more expensive facility to be closer to home. Before that she was in a more expensive facility for rehab that packed people in like sardines. She actually likes Hollybrook better because it is more like family and there is lots to do. She likes going to the movies, most every afternoon. An added bonus is that it's cheaper than Springfield facilities. The staff has been great, too. The best way to put it is that it's very nice but it's friendly, not fancy and lonely.

I eat breakfast and dinner and I enjoy the food very much. Considering they cook for over 200 people it is amazing how they vary the meals to appeal to almost everyone. The excellent kitchen staff varies the food so we do not have the same food every day. They make sure we are offered vegetables, soups, and pies, cakes cookies, puddings and, of course ice cream.

I am really happy with the services and treatment my parents are receiving at this location.

My father is 95 and has dementia. After looking at six facilities, I moved my father up from Florida to the Villas at Holly Brook. The facility is clean and pretty; the apartments are real apartments with comfortable amenities and french doors that lead out onto individual patios. The staff has been helpful and loving to him and has taken responsibility as needed. He has been living there 9 months now and the entire staff, from the director to the CNAs to the kitchen crew, knows who my father is and always greets him by his first name. Everyone treats him like family. As his dementia has increased and he comes closer to the end of his life, the staff remains steadfast and in alignment with my wishes for my father's care. The entire experience has been a huge blessing. I highly recommend Villas of Holly Brook for anyone whose elder needs assisted living.

My mother moved to Merrywood after a house fire, thinking she would 'go home' after her home was repaired. She loved Merrywood and stayed. We were so pleased with everything and everyone. When mother's health declined, we used home health to keep her in her beloved Merrywood apartment. Merrywood answered all our hopes. AND NOW her brother and his wife have moved to Merrywood. Relief that they are safe and secure in this top notch community.

This facility is really nice and it’s in a beautiful location. It’s right on the water and my Mother’s room is actually facing the ocean. The food is delicious and the restaurant is open from 7 a.m. to 8 p.m. The staff is great and they actually just got a new executive director whose main focus is on resident care. The only reason why I didn’t give them a 5 is they said they had an arrangement with a local country club for the residents to use the pool. When my mom finally moved here, we found out that is not the case. I would recommend this facility to other families.

While looking for a place for my loved one, we have toured facilities in Florida and New York. This location mostly fitted us financially and it was a lot nicer in our eyes. The only complaint that I would give is toward the wait staff & kitchen staff. Sometimes after you order you could sit there for forty five minutes before serving you. There are other times where you will receive your food right away. I think it is just because the place is new and there is a new staff. But you know, people are old and they might get irritated if they have to wait that long for their food. The food itself is good however, it is better than expectations. There is no problem with the portions and the have daily changes to their menu. One side of the menu is set where you can order what you can always get and on the other side they apply the daily changes. There is no issue with their cleanliness. Housekeeping comes in every day to make my loved one’s bed and they give her medication as well. Also they come in once a week to clean the apartments. They have a daily sheet that they print out with a page of activities. They have exercise classes, bridge, and they do various off site events with transportation provided. They have a very nice car that actually took my loved one and me to go shopping off schedule, but they were really nice about it. They also have a beautiful movie theatre and they a different movie every night at 7:00pm. It is not the typical folding chairs; it’s a really nice area with comfortable seating. Overall I am very pleased with this facility. I tell my loved one it’s a like a cruise ship that’s not moving since it’s near the water.

My parents really do like this community. At the moment we are clearing some things out of their current home. However once everything is done they will be making the return back to this community. It is a lovely community, and they even got involved with the activities they have available. The staff is kind, and very quick to respond to any concern they may have. I've tired some of the meals, and the food is good. I would recommend this community without a doubt, it is a very nice facility.

Mom likes it here and the staff is doing a wonderful job. Mom has got involved with more things than I thought she would and that is great. Mom says that she does not like the pasta, but they do have other choices. We think that it is great.

Lovely, fresh feeling facility. Staff forms relationships with residents. Food is good. I would recommend it to anyone looking for a beautiful place for a loved one to reside.

Dad was disoriented his first few days at the Villas; the staff was wonderful in helping him adjust to his new surroundings, keeping us in the loop at all times. Without exception, the staff has been caring, kind, supportive to him (and us). It's a lovely facility with a caring staff.

My mother moved into Brookdale Cumberland on June 6th with the help of many family members and Move Ahead RI - Dan and Beth. She has nearly been there a week and seems to be settling in quite well. My brother has been here visiting from Indiana and has been dining with her for several meals and he can see she is mingling nicely. He was so happy to see that. The residents have been so friendly to her and that makes a huge difference. The staff has been checking on her regularly to make sure she is doing okay and that too makes such a comforting feeling to us all. Kris was so wonderful to deal with in the beginning answering all our questions and Dan (the handy man) came right away to fix a few things that needed fixing) but we have to get him back to hang some pictures, but all in good time. I think are choice was a great one for her, even this morning she just called me to say she was going to the Be Fit class with her friends, so that made me feel so good. She has been very lonely in her condo without her car and we all work, so having people around her all the time will make such a difference, thank you again, we will definitely speak very highly of your facility. Bev - daughter

My father is 93 and has lived there for 3 years. I had to take away his car keys and sell his house leading up to this move. It was a major crossroad in his life. He is comfortable in his room, a studio apartment. The staff is friendly to him and watch out for him. They contact me promptly if he has any issues. He participates in many activities there: chair yoga, weights, swimming, walking, dining out, entertainment. He seems to know many people there. He is fortunate to be in good physical shape for his age. He uses the nursing services to administer daily medication. It is an expensive add-on but required in his case. I am satisfied with their service. His mood has greatly improved from the social contact. He lived alone before coming to Brookdale and I can see that he is happy being around people. I never hear him complain about anything there, at least not to me. It has been a positive experience and I would recommend it. I would say that the process of accepting this change in life was the most difficult thing for him. He had always been independent and it was an adjustment.

I have been very, very pleased with The Glenwood. I was surprised that they came close to exactly what we needed. They are very caring. The only problem is they are a little short-handed, but I am very pleased.

I think everything is going fine. My Mother is the one that is living there and according to her she is being treated well and loves the place, the staff, and the residents.