Manors of the Valley

Staff very friendly sometimes a language barrier. We didn't get to pick the apartment they show you an equivalent then put you in whats available without seeing options. My moms fan is broken and she has asked several times to have it fixed and the guy doesn't fix it.

It would be good to be able to make online payments (it's 2025, most places have this as an option verses writing a check & mailing monthly). Room sizes and amenities offered are good and they have been good with communication with the family.

My mom has made friends and I get along well with the staff. It's no problem to take her some place as long as you make arrangements with the home. They help me explain things to mom about different situations as she has dementia. They do her laundry and clean her room 2 times a week. Which helps me a lot.

I would truly recommend the complex. We picked this community because of the price, location, the staff and the room size and convenience.

The staff was caring, experienced and was available when needed. The overall community was welcoming and had many planned events for all to attend.

Saucon Valley Manor may not look as nice as some places out there, but it is a safe place for Mom to get the care she needs. The communication is great, I text a lady at the front desk Mom needs something, there is someone in her room in 5 minutes! Mom went in hospice, the Family Pillars organization that runs the Hospice for Saucon Valley Manor is wonderful. Mom has her own aid five days a week, she can get the supplies that she needs. My mom is actually thriving there. She was a home in her home for three years and could no longer be by herself, and it was the best place for her.

The activities do not apply as the patient is bed bound. The care during week is good - Weekend sometimes appears to be understaffed.

They definitely need to do more activities and the food could be better. My mom is not that picky and often doesn't like the food. The staff do treat their residents very well and are very friendly. The owner is good about helping with any issues I may be having with things that may come up with my mom.

Staff was compassionate, knowledgeable and friendly. As far as the food goes, they should serve less pizza. More meatloaf and good soups.

The staff at Saucon Valley Manor are friendly and supportive. Issues that we had with the move-in process were addressed immediately. The housekeeping is fine. The meal opinion varies - you can't please everyone.

Mom was active when she started there, and walked everywhere unassisted other than keeping her out of trouble. She was in memory care and I realize they didn't want her falling, but there was little to no activity in her daily routine She was bound to a wheelchair before too long. She really had no physical activity. I think they did the best they could with the staff provided. She was always clean and looked healthy whenever I would visit. It's a difficult situation, and I was never worried that she wasn't being cared for properly. I just think it would be nice if they engaged them more physically. It contributes to better quality of life. Everyone there I feel did their job well, and communication was always very good.

Everyone is very friendly and helpful. My aunt is 98 and needs alittle help and their always right there. Place is always kept clean and neat. Would recommend it to anyone. Whenever I have guesting they always have an answer. My aunt is very happy there.

My aunt has been here for 9 months, well cared for.

What our family likes the most about the Saucon Valley Manor is the overall general concern and care shown towards the residents. Based on the experience we have had so far, we would recommend them to other families who may need a place for their loved ones.

The administrator and staff are friendly and helpful. The staff have been very kind to my husband. He has been pleased with most of the meals. His room could be kept a lot cleaner.

Our residence for the past 5 years have been pleasant experience. The management has been helpful to our needs and any apartment repairs. We are comfortable here!

Love the staff A nice apartment Could use a bit more staff (servers) Enjoy the activities If there is a problem, it is handled

[name removed] , Admissions Director, deserves special recognition for the perfect blend of professionalism, compassionate understanding, and customer service. The basic structure of the menu is excellent; i.e. large meal is at lunchtime with lighter fare, such as sandwiches, in the evening. However, the quality and taste of the food leaves a lot to be desired. [name removed] is a very private person and he chooses not to participate in any of the activities offered. However, it seems from the monthly calendars provided that there a significant number and variety of activities offered for residents.

Helpful and Friendly staff. The meals need to have lower salt content ie: hot dogs & gravy. Same dishes served on a bi-weekly rotation. Not bad food, but the same dishes.