Mainstay Healthcare Management

My mom adjust well and the staff s Seems to really care. My mom says the food is hit or miss sometimes it's great someday it's not so great. The biggest issue I think they have their lack of staff or staff turnover but right now everyone's having that issue.

I would recommend you check out the community to see if it is a good fit for your loved one. It would be nice to see more options for meals for the residents to choose from.

We picked this one because of the price, but have been really pleased with it. The staff is great. The new activities director is still adjusting. Housekeeping is good, but the food is pretty bad.

It's felt very welcoming here. They were upfront about pricing and what was included. No surprise fees. They offer housekeeping. Trash removed daily. Deep cleaning weekly. The food is outstanding! None of it feels institutional. The portions are healthy, too. There are many activities throughout the week. Most at the facility, but some are out in the community. At least once a week there is live music! Overall the place is very clean. Everyone there seems genuinely happy. I would highly recommend them to family and friends.

The staff listened to my concerns during the initial tour. It was not the usual "dog and pony show' sales pitch. The staff at American House is fantastic. The food menu needs to improve. The staff cares deeply about the well being of the residents.

Fairforest Grove is a smaller community so we like the atmosphere, our loved one does not get overwhelmed since it is not a large community. The staff really know and understand the residents. From day one the staff have been nothing but extremely accommodating, very very nice and receptive to any questions or concerns we may have. The friendliness of the staff gets a 5+. They have a lot of activities during the week and every month to put out a nice activities schedule. Overall it has been a great experience and we would absolutely recommend this community to other families

Atria was nice but didn't have a protected front entrance and they did not specialize in memory care. It looked more like a locked mental facility. I'm a nurse so I've seen one. It was very depressing. The assisted living part looked great, and wasn't locked but we didn't need that.

Overall we have been pleased with the care at American House. Our only complaint is lack of communication from administration and nursing regarding falls and plan of care.

We chose Brookdale Central because of the price but also because when I got there the atmosphere was very clean and it did not have the typical nursing smell to it. The staff in the beginning was good, it has somewhat deteriorated and I am not sure what happened. I have had a conversation with the manager here and he understands the communication is not up to standards. I am hoping to see improvements there.

They are doing a lot of stuff well. They often check on my loved one. They have two to three activities per day. My loved one thinks the food is okay. There is good doctors onsite., and multiple nurses 24/7. The cost is reasonable, and it's a good value. We are very satisfied with the place. They clean the room daily. The staff treat the residents like family. The dining room staff is very polite.

It was very affordable! Other residents in the memory care unit seemed happy and content. The overall staff was excellent! Great activities. Staff very helpful. Weekly housekeeping and laundry included in the monthly rent. Would definitely recommend the memory care unit to others.

We had a great experience with Brookdale Central EXCEPT the head nurse not communicating with us! We didn't know dad was refusing showers and we were paying for assistance ... My daughter or I were there every day and no communication about this! The director refunded our  in the end. Otherwise a good experience.

[name removed] has been a great blessing to my family. she has helped my mom get plaintive care and has also helped with ordering a hospital bed and walker for her. she provides excellent customer service, rare in this day and time.

This was an okay community. The wouldn't take my loved one due to prior medical notes from another community. It felt more of a sales pitch by the community for occupancy. The basic care needs are met.

They have wonderful people there, it's a friendly group. The head nurse is outstanding. They do a good job with care services, and they take my loved one to meals, My loved one is not too fond of the food. They offer plenty of activies. It is very expensive. I picked this place because, I needed to find a place rapidly, and they were one of the first places that we in touch with. They got my loved one in there pretty fast, and took care of business right away.

It was a nice, and great facility. This was my 2nd option.

They have been very friendly. The staff is teriffic. My loved one says that the food is good. I am perfectly satisfied, with my loved one being there and I don't have to worry about them.

It's a small, family-oriented community where it's easy for the residents to get to know each other. We picked them based on cost. The size of the room is average. The activities are a bit outdated and could stand to be updated. The facility is not new, but they are making improvements.

My mother has been at the Atria for several years and it has been a great experience. It is a small facility and the staff all know my mother by name. They are always willing to try to accommodate special requests and tailor her care to her needs. Unfortunately my mother doesn’t participate in many activities but the staff is always coming up with ways to engage the residents.

Everyone at this place is very nice. WE have a lot of fun with activities. A lot of the help has been here a very long time. Been here for 2 months now. The food is pretty good.