Liberty Properties

We love Kempton of Charleston. The facility is great especially if you have access to driving. The location is isolated and there is not enough activities and things going on away from the facility so my loved one is not getting enough stimulation. I think it would be helpful if they could take them out on a bus to get them out and about more often.

Oakleaf is not laid out nearly as well as where my loved one is at . The residents have to use an elevator to get to the dining room and I knew that would be an issue. They offer 3 levels of assistance. The rooms for a similar price to others we looked into were very small, they are maybe 300 square feet. I was not as impressed but each place had its own pros and cons.

The care services were terrible until the new nursing manager was hired and now things are getting better. My biggest complaint with the staff is that they are not using computer systems at all. they do not have a good phone system. You have to fill out paperwork to be able to do certain things and without me being close this can be difficult. It just seems like they could use some system updates. It looks nice and the rooms are nice but the care is not the best and it take a lot of follow up to make sure that my loved one can get the help that she should be getting. The meals are great and my loved one likes the meals I would recommend this community because it is not a bad place but for how much we spend I would have expected better care.

I think that this is a very well run community. The apartments are large and there is a secure outdoor space with a garden and benches with a walking path. My loved one can travel between floors with an escort. We didn't want our loved one to be locked on one floor and that is one thing that drew us to this property. The fact that it is secure is very important to me and there is a wonderful team assisting.

The Director of the Cove is phenonmal. The Cove offer some activities for the memory care residents; however, the assisted living area has more activities to offer. The staff know who my loved one is and keep in contact with the family with any concerns. It is a good value for money.

Discovery Village is very clean, and the staff members are extremely friendly they know your name almost immediately. I think the meals and dining service has been great so far and they offer up a variety of activities for us to participate in.

We had a previous family member here. And we came to the same conclusion that his was a good place for our loved ones. It seems to have a good family atmosphere. I've only interacted with administrative staff. I haven't talked with any of nurses or anything. The upper staff are very friendly and willing to listen to help make things better and deal with any complaints. They seem to have a good system for the different levels of care. And of course, you get the help that you allow. I think they have been fair in wanting to help, but my loved one has been pushing them away a bit. The food has been pretty good. We got to try the salmon one day, and it was excellent. My loved ones love the breakfast but tell me the other things are not as good. That could be in part because he forgets to place his order and ask for the things he wants. They offer plenty of activities, and my loved ones enjoy exercises, devotions, and bingo. One of the reasons we chose this community was the price and the value, and also the open air visitations. We feel like there's less paranoia regarding the pandemic, which we think is a good thing. We found that they maintained a sense of community even during the pandemic, which was not the case in other places we looked.

They were really easy to work with. We needed fast placement and they were able to accommodate his needs in our time frame.They were very supportive of our family. They offered tons of resources. Food was really good. Outdoor space could have been better.

I had a nice experience during my tour of this community. Unfortunately it wasn't the one for us, but my tour went well. The community looked nice, and the staff was kind. Everyone was friendly, but I did find another community that suited our needs better.

We toured this community. It is a large community. The staff is very nice. The community is clean and we liked the environment. The meals are very good. This is a high-cost community for care.She did not like the single room environment of this community for a well-organized community.

Th people are great here. I really like that they have so much to do with the residents. My loved one says the food is great. They always have everything nice and clean. I would recommend them to my friends.

This is a nice friendly facility but sadly they didn't have rooms available for respite care.

I am happy with The Carlisle, though she isn't happy anywhere but home. There is one hall monitor that is careless and quite rude. Other than that, it's clean and orderly, and the therapists there do a wonderful job. The people that take care of her are excellent, top notch. It's just the hall monitor, and even after a complaint from more than one person, they don't do anything about her.

They have done an excellent job caring not only for the patient, but for the family. For example, when I moved mother in, we had not fully paid for everything, and they cared more about us and my mother than they did getting their check. There was one little incident we had where one of the staff members did not do what she was supposed to do, but I contacted the director, the matter was resolved promptly, and there have been no issues since. They seem to be taking great care of my mother and I am very pleased with them.

I spoke with Vicki Caldwell who was very informative and polite. We had a very nice tour. Our visit lasted around 2 1/2 hours. The rooms turned out to be somewhat smaller than I had expected. I liked the type of activities provided which fell in line with my father's interest. The views from all the room windows were very nice to see. I liked the care charge packages.

It’s expensive, but all of these kinds of places are pricey. We don’t use a lot of care services as my loved one uses independent living. There a lot of activities. It’s a beautiful community. There is a little bit an issue of with the parking.

A deposit was put down for a room. We are still concerned about moving her, but it seems to be for the best.

Beautiful looking, but something bothers me... Mean girls?

nice and clean, rooms are small but don't think parents would be happy here

When we first moved in the food was wonderful, however we are no impressed with the quality now. The meat we had for a meal the other day was absolutely inedible. They just hired someone new so hopefully the food quality improves. They do have happy hour seven days a week which we like, and they have good entertainment. However a lot of the kitchen staff is living and we are not sure why, also the maintenance team. Another issue we are experiencing is that they do not follow through with their promises.