Leisure Care, LLC/One Eighty

I have read a few reviews that didn't seem accurate or even close to what I experienced on my visit to Fairwinds- Rio Ranch... I toured the entire facility, first-hand, with [Name removed], (Marketing ) and could not offer any other opinion than "excellence"! Every part of our tour with [Name removed] impressed my parents (who were previously quite objectionable to moving to any independent living facility) and they have now insisted that we take action to secure a place in the Fairwinds community. The staff was apparently expertly trained and very dedicated to customer service at every area of interaction with the seniors, to the point that, I am proud to refer Fairwinds-Rio Rancho to anyone!! In the restaurant, we were offered to dine with my parents and the food that was served was first-rate! From the sou chef, [Name removed]to the line cook, [Name removed]...from our fantastic server, [Name removed]to the restaurant lead, [Name removed]...these employees did a lot more than just their jobs to see that we were satisfied! We were even impressed with the prime fitness trainer, [Name removed]and there great bus driver, [Name removed]. Later, when we were invited to their "Happy Hour", our gracious activities directors (program coordinators), [Name removed] & [Name removed], made sure that not only those in our party, but ALL the people in all the groups attending were totally involved in the dancing and fun. I cannot applaud enough about the professionalism of this facility's employees, at every level! ...I compliment their upper management on their success in staff selection, obvious excellent training & human resource expertise in keeping these employees happy and dedicated to superlative customer service! Bravo and many thanks, Fairwinds... Sincerely [Name removed]

This assisted living community is beautiful, clean and pleasant. The General Manager was very kind and professional. I am definitely telling my other senior friends and family about Springfield Place in Petaluma. I can see myself enjoying it here.

LOVED this facility and ends up my sister has know the lady that gave a tour for years. It was clean, well kept, had lots of places that our parents would enjoy such as the coffee cafe, movie room, gardens. etc. The apartments were spacious and super quaint. The only downside is that they do not accept Medicaid there if they require Memory Care and they both will in the near future if not right away upon assessment.

Excellent help. Very good all around place to live.

This was our second choice. Staff was friendly . The lady that gave us the tour provided us with lots of information and was very helpful. Place was bright , clean and well kept. Activity rooms were a little small.

Mom has been here since January. Very impressed with this place. It is very clean, food is good, many activities for the residents to participate in. The staff is very helpful and friendly. You can tell that they all love their job. The outdoor space in the backyard is gorgeous. My family and I have no complaints. Mom is very happy here. I would and do recommend this place to all.

Our first choice of the 4 facilities we toured. [name removed] was very helpful and welcoming. Great information! Lunch was excellent, and [name removed] (server) was a delight! Lots of activities, as it is a larger community.

[name removed\ was delightful--professional, competent, and very likable. The tour was excellent; he answered all of my questions and showed me two different apartment layouts. Definitely considering this community when it comes time to move (in 2022).

Place was buzzing with activity, updated, all facilities were clean and organized for next group to utilize. We toured 2 bed/1 bath - very spacious, clean and well thought out (lots of closet space). We liked the storage option for each floor, laundry facilities were clean and dining room was full with laughter while eating a delicious meal. Residents were eager to share their stories of Washington Oakes and 1 resident even took us for a tour of her apartment - beautifully decorated and maintained. This is our choice for our parents. [name removed] (our contact) was wonderful - laughed/joked with the residents, answered all of our questions honestly. All in all a great experience.

Very nice facility (though it was undergoing remodeling so quite a bit more "activity" then normal - but nice to know they are keeping it fresh). If we relocate dad to Fresno this will be on our A list.

I really like this place. Small, simple, nice people. Bigger kitchen than most (important to Mom). Great courtyard in the center.

Nicole was very helpful, gave us an excellent information and a tour of the facility. It's a lovely place and reminds me of "home away from home".

This is the ideal place for my in laws as it meets the needs of both parents using really only 2 levels of care for asst. living arrangements. The rooms are spacious and it is only one floor.

This facility was gorgeous! I toured it while looking for a new home for my Mom. But unfortunately, it was too expensive for our budget. The menus, kitchen, and dining area were all wonderful. The rooms were beautiful and about medium sized. The whole building was bright and cheery and seemed welcoming. I think I would’ve moved in myself if I could have. They had a few activities they were able to tell me about like tours of different places in town, shopping, doctors’ services, and incoming entertainment. It was a genuinely nice community, just a little too expensive.

[Removed] was a great guide, I very much appreciated her squeezing me in at the end of the day. The units were very spacious with all I could want in a new home. This one is on the short list.

This facility has exceeded my expectations. Due to the recent fire in the area, I had to find a place for my Mother very quickly and they were very cooperative and flexible in getting her in. When you first walk into the building you notice how open, festive, and cheerful the community is. It is an older facility but they do a nice job in keeping it updated. I’m very pleased with their services and follow up. They do have a full activities calendar including things like happy hour and movies. I’ve also been able to eat here and by no means is the food gourmet, but it is acceptable. It’s more of a restaurant setting and you have a few different choices besides the special of the day. I would recommend this facility to other families.

The community looks wonderful but is out of my budget.

Everything is great about MacKenzie Place. The apartments are wonderful, open, airy, and full of light, the food is great, and the staff is very pleasant and smiley. They have so many activities; exercise classes, cards, games; anything you could think of, it’s here. Possibly the best reason to be here is that it’s close to our children. We are as happy as we could be. I’d certainly recommend MacKenzie Place.

I toured this facility when I was trying to help my sister find a place for my brother-in-law to go. Autumn Leaves is strictly memory care, so their care is very specific. When I toured, I met a wonderful woman who talked with my husband and I about the different things the community had to offer. It honestly was a totally different kind of thing. Everything was all on one floor and almost looked like houses in the area instead of a facility, which sort of made it hard to find at first. The director seemed like she listened to our questions and was able to give us information that I didn’t think she’d be able to find or give. She was definitely listening to what we had to say and that was a nice aspect of it.

This facility was wonderful. I would have loved to have my Mother stay here but they were the most expensive place that I had looked at. The apartments were larger than other places and they had a kitchenette with a fridge and microwave. The facility itself had a homey feel to it. The staff members were very friendly and it was just an open community. I liked that they had a heart for all of the residents. I would recommend this community.