Legend Senior Living

I'm rating on my experience while there, however my brother is the client. Yes we would recommend the community to other families. They've been very accommodating to me. Received feedback well. Try to be responsive and my brother is well settled in. I'm going to hate to move him once the money runs out because he seems the happiest he's been in a long while.

I would definitely recommend Legend of Lancaster to others. They can handle many situations that are normally handled only by a nursing home. Hospitals and rehabs constantly said an assisted living wouldn't accept my mom, but Legend of Lancaster did and in my opinion did very well. All of the staff were friendly. I feel the long term staff went out of their way to make my mom comfortable. Unfortunately, they were experiencing a fairly high turnover at the end. The food was really very good. I ate many meals there and they were very good. Housekeeping was above average. The bathrooms in the rooms could have been cleaned more frequently, but were at least average. The move in process was very easy, and they were willing to supply most furniture including a tv at no additional cost. Communication was above average. They called day and night when necessary. The one improvement I would suggest is more staffing. They would frequently put a large number of residents in the TV room with no one to supervise them. That seems to be when arguments or falls were a little more common. They also partner with a very capable physical therapy group that did wonders for my mom. I would absolutely recommend Legends of Lancaster.

The meals are of good quality. The move in was a smooth process. Like many places, they are short of help. I would recommend this facility, as they do a lot of things right and they seem to care about their residents.

Great location for our family Love the proximity to a big park for pretty view and short walks Caring community of staff We get feedback from staff when we inquire but the staff don't have the resources to contact the family other than for significant updates. We were hoping for monthly communications with the nursing director. We have more communication now that dad is on hospice and more caregivers are involved in his care.

[name removed] was a real pain to deal with and lied to us several times. They have great food. The staff is very attentive that works with them every day. The price is outrageously expensive. There are a lot of places close that are as good for thousands less per month.[name removed] is great to work with

The staff has entirely changed over since the opening of the facility. Not as caring and approachable as the initial staff. Not sure they have enough staff to give adequate attention to assisted Living residents needing a frequent amount of care. Residents claim quality of food is not good. They feel it's not fresh.

[name removed] the sales Mgr is terrific as is [name removed] the nurse,. [name removed] and [name removed] are also good. [name removed] who is the head of the dining room is absolutely wonderful. Always concerned for her residents. I don't know alot of the aids because my mom is on hospice and has her own Bayada team that takes care of her personal needs. My mom does talk highly about [name removed]. A few people including my mom are on oxygen and they have limited time with their tanks. So outside activities off the property have to keep that in mind. The onsite activities- there doesn't seem to be a lot of participation- I think the residents may need to be reminded of these activities every few hours. The elders are forgetful. Only about 3-4 people show up for on site activities

My Dad stayed here in [dates removed]. My Dad had Parkinson's and I needed full time care for him. When we first began here at Legends it was wonderful. Here's the But....after a few months a major staff change happened. After that care was shady. I came everyday pretty much to make sure things were getting done and that my dad was cared for properly. The staff that was consistent I fell in love with but the contracted staff were questionable at times. So just beware when you put a loves one in a place to make yourself known to them, show up at random times.

Very friendly staff. Food very bland and plain, but decent options for older folks

Overall, it's a great place! The place always seems bright and clean. The staff is typically very friendly and helpful, just turnover of caregivers seems high (but I believe that would be for any facility). My father isn't a fan of the food, but he only complains to me about it. Even though it seems a bit expensive, my parents are overall happy and well taken care of.

This facility common areas are usually very clean but like most facilities a person does need to follow-up and check in at different times to insure the room care is clean and orderly. I do not want to give the wrong impression because generally the rooms are maintained and clean. The management (directors) are responsive to suggestions and concerns but sometimes there should be more accountability with the aids. Generally the value for the money is about average for memory care facilities and the management staff is very friendly and responsive. The aids probably could use more training in dealing with dementia patients such as how to redirect them during their difficult times. Also the entire staff from aids to housekeeping need to show more attention to personal items such as clothing, etc to insure that these things are returned to the proper rooms. Too many items are lost or picked up by other patients and never found.

We picked this community because, my dad said it felt like a homey environment. This also means it has a human scale -- big enough to offer a variety of settings and gathering places, but small enough to be comfortable and accessible distance-wise. We would recommend the facility for people seeking a safe, welcoming place, with a helpful staff with a range of activities and services. We appreciate the nursing staff, the med techs, and the salon professional. The folks we see in the dining room clearly know my parents and their preferences. [name removed] at the front desk is VERY helpful. Overall, all the staff are friendly and do their best to help.The one area that needs improvement from the perspective of my parents is the food.

Overall experience - Probably better than average for assisted living facilities, and being only 10 minutes from my home permitted daily visits. But my Mom begged every day to go back to her home, and after 7 weeks at Sunrise, I did as she asked and relocated her back to her home with a full time live in caregiver. Cleanliness - Overall very clean. Friendliness - Both staff and other residents were friendly, several exceptionally so. Quality of Care - Pretty good for an assisted living / memory care facility, but not a great fit for my Mom who requires more attention and is a "grazer" in terms of eating habits. Food - Per my preceding answer, my Mom eats several times per day and her tastes vary almost daily, causing her to often decline to eat what she was served causing her to lose weight. I did sample some meals, and I thought they were pretty good overall, maybe a C+ or B- Activities - There did appear to be several interesting activities offered, my Mom wanted to live at home and was demoralized by living in memory care, so she didn't participate in any activities. Value for Money - Especially after moving into memory care, the cost was running about double what I was later able to arrange in terms of live-in full-time care. If Mom had stayed, she would have exhausted her savings in less than a year. In summary, keeping Mom in her home is more economical and healthier for her. That said, I understand that her memory could someday reach a point where home care is no longer feasible. At that point we will reconsider assisted living / memory care.

Windsor Reflections, it's a leadership and team that has truly been a gift to me and my family. They are so kind and patient with my mom who has been there 3+ years. She loves the staff and thinks the place is beautiful. The food is great as well. Family night really demonstrates how much they care not only for their residents but almost their families. Alzheimer's is tough on families. The longer I visit there, the more I realize how important it is to live in the moment. Not yesterday or tomorrow. Thank you!

The staff is caring and knowledgeable. The facility is beautiful. The rooms are roomy and up to date. Communication is good. Staff gets back to concerns. Food is good and they go out of their way to accommodate dietary requirements. I would recommend this facility for family members.

The dining room, the fireplace, and the way residents were hanging out in the foyer were the main selling points for us. The people who clean the rooms need to be more consistent.

We have been very pleased with [name removed] care at HarborChase so far. I think one of the strongest selling points is their very constant and open communication with the family concerning [name removed] day-to-day care and issues that arise. The cleanliness is much better than Brookdale and we are very happy with [name removed] accommodations. The staff is doing a good job so far. We would readily make to same decision to engage HarborChase again if we had to.

I'd say my experience has been very positive. We picked them actually because we needed something quick and they were very helpful to us. We wanted a place closer but they declined to help us!

The majority of the staff and residents I've met have been very friendly and helpful.I believe the staff to resident ratio is good. They have a monthly list of activities which appears to cover a wide range of options.Compared to other facilities in Wichita, I believe the value for cost is very good.

Everyone was very friendly and outgoing. The food is excellent! The only downside is the facility was losing patients, so that resulted in reducing staff which impacted care and responsiveness.