LCB Management

We really like this community. The staff are amazing, they really make you feel like you are their only customer. They really understand the value and care in showing special interest and care to every member of this community. It is very expensive, but you feel like you are getting a lot of individual attention for what you are paying.

We ended up choosing this community, and it is good so far. They could improve on keeping personal items with that person. My mother-in-law came in with seven pairs of pants and they are all missing now. Apparently there is problems with the laundry, but supposedly they have changed their procedures. She shares a room. They take them out about once a week or so to different places like art museums and shopping centers. Overall we are satisfied.

We selected Traditions for quality of staff and "feel" of the facility. More "homey" than most of the newer ones; less like a hotel and more like a home. Apartments vary in size and configuration and have two burner stoves which are hardly ever used, but often help the new arrivals feel a little more independent. Staff has been very forthcoming about the pluses and minuses of assisted living; very responsive to individual needs.

I needed a place for my sister to stay while I went away for a week. She has short term memory loss and I needed a place where, if she woke up and 3am and decided to go home, it would not be possible. Everyone was very kind and caring and my sister really enjoyed herself. I would definitely use Albion Court again. I was able to take a much needed vacation knowing that my sister was safe and well taken care of.

(Value Not Rated) They seem to have plenty of activities for the residents that wish to participate. What really impressed me about the community is how clean it is and there are no odors. It looks like a nice little residence, more of a home like feeling then an institution. The staff is very accessible which gives us some peace of mind.

My sister moved in around two months ago. After helping her move in, I have only been back there one time. My impressions of the facility and the staff are favorable.

The administrator is wonderful. Activities are fabulous. My Aunt is very happy there, and the staff is happy to help the whole family.

Everyone that works there is kind and respectful of all the workers, and that goes for everyone who lives there. There's no judgement at this facility. It takes special people to have the patience that these people have.

The Staff was very compassionate and extremely kind to my mother, but I do think they probably need to hire some extra folks as the Staff seemed to be overwhelmed at times. However, that's kind of the nature of the labor market and not necessarily the fault of the facility itself. The Residence was always very clean, which includes the resident rooms and common areas like the dinning room. Decorations and atmosphere was very welcoming and the daily events they have for residents were entertaining. The outdoor patio area was also very nice to get something fresh area and enjoy nice weather.

It is easy for residents to get around, the public areas are very nice, and the bistro and restaurant are inviting and are great gathering places.

My question mark for quality if care is because she hasn't needed any personal additional care beyond housekeeping. Medium score on admin is because there has been a massive turnover in admin personnel since we signed the agreement and moved Mom in.

My brothers and I have been working with [name removed] from the Residence at Natick South to find the best situation for our Mother. She has been incredibly patient, helpful and informative. The facility is beautiful--well maintained, clean, modern and centrally located in Natick, MA. I recommend you reaching out to them if you're looking for a great option.

Overall it was the best of the several that family members toured. The residential setting was a big draw v the others. Plus only 4 blocks from my home and my brother's. Friendly staff and great dining facility. Activities are constant and weekly field outings. Of course the cost of all these places is absurd, with pearl Street sort of in the middle.

Some of aides get to know their patients liked and dislikes. They know my mom loves music so sometimes they go in singing to her. They have a new memory care director who is also very sweet and cares about all the Residents. They play music in the hallway sometimes they will find mom swaying to the music. Overall we really like it here!

It was very good. Meals were less so. Staff was attentive and responsive.

I would recommend to others. However, I will note that the property changed hands within the past year and now prices have increased so we'll see how the services compare to others. We picked them because of the amenities, cleanliness, and price

This is a high caliber staff with little turnover- From the dining room service to the active engagement of all the directors, this is by far one of the best elements of this location. Everything is made fresh and sourced locally- chef quality. Good rotation of choices. They have guest speakers, live music, outings, arts, crafts. And the events are all very well attended. The residences will never be the lowest cost provider- yet, I must say that the value for the money is outstanding.

The activities are great. Staff & residents are warm & friendly. Very welcoming and we would recommend The Residence at Voorhees to other families based on the experience we have had so far.

Staffing and variety of food has been an issue for sure. We understand staff shortages, but sandwiches for dinner especially with the rate increase isn't acceptable.

My mother has been frustrated with the food. There are not enough green vegetables and the kitchen runs out of certain items on a regular basis.