LCB Management

My Dad has been a resident in the Reserve’s memory care unit for [date removed]. He is benefiting greatly from the caring staff that provides regular medication management, meals and housekeeping. The facility is beautiful and kept very clean. Their Sales & Marketing Director is absolutely wonderful and has treated us like family since day one. Management has changed recently, but my initial interactions with the new administration have been positive.

Our Dad is thriving at The Reserve! It's a loving community where everyone looks out for each other. Now, we can enjoy being his children and spending quality time together without the constant worry of him being alone or in need of help we couldn't entirely offer. Thank you to everyone! Each role within the community is essential, and together, they create a seamless, collaborative environment.

My aunt seems really happy here. The staff is friendly and attentive, and the environment feels clean and organized. She's made many friends and enjoys the activities they have. Definitely recommend checking it out if you're looking for a place for a loved one!

My aunt has been living here for a while now, and I can't say enough good things about it! The staff is incredibly kind, attentive, and compassionate, they go above and beyond to ensure the residents are happy and well cared for. The community itself has a clean and comfortable atmosphere that feels like home. My aunt always speaks highly of the activities and social events, which keep her engaged and happy. I’m so grateful for the dedication and care that everyone here puts into their work. I highly recommend this place to anyone looking for a wonderful place for their loved one to call home!

Amazing facility here. Management is so kind and helpful, they give you all the information there is to know. Go above and beyond for their residents, it is truly a great place to put your loved ones in. 10/10

I can’t say enough about the people that work at the residence at freeman lake, just top notch. They care so much for their residents, they treat them like family. The food is great and they have great activities for the community to keep everyone engaged. You can’t go wrong having your loved ones live in this community!

Visiting my friend at The Residence at Freeman Lake is always a pleasure. The staff are so kind and attentive, and it’s clear they truly care. My friend is happier, more active, and feels right at home here. The community is clean, welcoming, and full of life. It’s great to see my friend thriving in such a supportive place. I’d absolutely recommend it to anyone looking for excellent care for a loved one.

I rarely write reviews but recently I’ve had the pleasure of working alongside the clinical team from The Residence @ Freeman Lake as an outside VNA provider, and I have been blown away at the professionalism and care their staff provide to their residents. From the kitchen department to the front line nurses and Administration the teamwork and dedication they’ve shown to ensure that quality of care matters has exceeded my expectations. I travel regularly to various communities for my work and I must say this place is truly at the top of my list. The residents are well taken care of and most importantly are happy.

I joke with the staff that they better save me a bed, I love coming to visit my Mom. It feels like a home. Great personalities and caring people- it’s what they do. It’s the last place you want to move your parent, but this has been seamless

Great staff you can feel that they truly care Clean bright and airy and there are always activities going on The staff is always smiling and everyone is enjoying themselves Any issue no matter how small is taken seriously and attended immediately The best assisted living that i have set foot in hands down

The residence at Freeman is a beautiful community, the residents all look happy & there is always something going on when you enter. Ever since my friend has moved there she has actually partaken in all of the activities! The food is also fantastic.

When it was time for my mother to start looking at facilities to live in, she was so scared and very nervous about the whole process. Choosing the residence at freeman lake was the best decision we could have possibly made for her. The staff have gone over the top to make sure she is comfortable and enjoying her new home. The director has personally gone above and beyond for us, and my mother proving how much she truly cares for these residents. The resident care director is always wanting the best for mom, and making sure she gets the correct care she needs. The whole environment of this community is everything I could ever ask for.

My family is here. They are taken care of very well. Any questions or concerns, they are addressed immediately. I wouldn’t want my family member in any other assisted living facility. The nursing director & executive director are awesome and extremely helpful. Place is very clean, the culinary experience is top notch. We never had a bad meal here. There are also many activities to enjoy in the community.

My Mom is genuinely happy here. I could cry happy tears writing this. I just received a picture of her at a concert. And then she went out to lunch with her friends. I don’t think my mother has left her home in 3 years. I don’t know how the staff there did it, but they get her out on their van, and she’s so happy to share her day with me at the end of the day. So much to tell me. We visited lots of places, the staff here sold us. They’ve continued to amaze us.

The team at LCB Freeman Lake is beyond amazing. They are truly in it for the right reasons and, take such good care of their residents. Their kindness and compassion make you feel like instant family. I highly recommend this assisted living for anyone looking for a home like environment with an amazing leadership team.

I could not be more pleased with this community. The experiences I have had in memory care (and with the assisted living team!) have been nothing but positive. This entire team goes so far above and beyond to care for the residents. The Memory Care Director and Executive Director are both nurses which helps put my mind at ease when I think about the care my loved one needs. This, coupled with the incredible dedication of the Nursing Director, has solidified the relationship and confidence I feel with this community. You truly need to visit to see how incredible this place is and why we would choose this over the other options locally. Thank you to the entire Residence for all you do for us each and every day!

Freeman Lake offers a welcoming and serene living environment ideal for residents seeking comfort and community. The residence features well-maintained facilities, spacious living areas, and beautifully landscaped surroundings. The staff is attentive, ensuring personalized care and fostering a sense of belonging. With a variety of activities and amenities, residents enjoy opportunities to stay active, socialize, and engage in hobbies. The location near Freeman Lake provides picturesque views and a peaceful atmosphere. Whether for independent living or more comprehensive care, the residence at Freeman Lake stands out for its dedication to creating a warm, supportive home for all its residents.

The Reserve at East Longmeadow has been a wonderful place for my grandmother. The staff genuinely cares about the residents and treats them with kindness and respect, which means so much to our family. Before choosing The Reserve, we toured other facilities in the area, and this one stood out as the cleanest—it didn’t have any unpleasant odors, and instead, it smells like pine trees, which my grandmother loves. That small detail makes it feel more like home for her. She is always busy with activities that keep her engaged, and she’s been socializing more than ever. The facility is always clean and well-maintained, making visits comfortable and reassuring. It’s such a relief to know she’s in a safe and supportive environment where she’s happy and well cared for.

I toured 7 facilities for a place for my Mom & e first rDad, hands down this was the best placatee. From my initial meeting with [name removed], the management and staff have been professional, caring, and compassionate. The communication continues to be first rate. Everything [name removed] promised was right on. I know Mom & Dad are being taken care of.

If you are exploring options for Senior Living look no further than The Reserve in East Longmeadow, MA. They are in a league of their own for senior living in wmass. Our Dad has been living there for a year and his overall health has improved physically and cognitively since moving there. Your first step should be to call [name removed]. She is an incredible resource to speak to on your first phone call or visit. She is the Director of Sales & Marketing. She was a pivotal reason why we moved forward originally. Too many positives to list here with [name removed] and the The Reserve.