KR Management, LLC

I am where I need to be at this point in my life. I am glad I was referred to this place. I would recommend to others.

The place is well maintained resent Updates like exterior painting and roofing is, a big improvement after a year and a hike of more than 2% above social security and no lease allows for them to raise your rent at anytime and finally the food is fair , high carbs and lots of sugar and salt . But I do love my screen in patio and I am able to prepare a lot of my meals in my very large kitchen in my large apartment.

Everyone has been helpful. I feel safe here. I have to have a gluten free diet. The facility doesn't have a gluten free menu but I have never left the dining room hungry.

My loved one is currently a resident at Buffalo Crossings Assisted Living Community and her experience has been good at this facility. The staff is very friendly. The move in process was easy. The facility is a good value. I would recommend this facility to family and friends.

They are severely understaffed and have been for a while. Patients are now getting two meals a day in their room that's not good for socialization.

I really liked this community. It was nice and looked more like apartment living.

We chose Oak Manor because it is an actual villa rather than a hotel room shape, so she has a good size living space. She is able to have some additional care but still has independence. At first it was wonderful, but they do have new management that we are not the biggest fans of, they have not been very kind. The food is really good, but they are short staffed so there is not enough table bussers, now there is a lot of flies.

EXTREMELY helpful in our discussion!! However, I don't feel this is a good fit for my mom.

The community is very neat and clean and the staff is very nice and friendly. The community is has a homey atmosphere. They have great transportation and the community is more like a home, not a facility. The community is a great value for the money. The food is great and they have lots of activities going on. I would recommend this community to others based on my experience.

There were certain things I look for when touring communities. The community appeared clean and well kept. However, I did not like the attitude of the staff. In sitting and talking to some of the residences they said that they really didn't like living there but it was what they could afford. So after speaking to them, I lost interest in this community.

I toured a few communities with one being Buffalo Crossings. I had a good tour, everyone was very nice. The facility seemed to be maintained very clean as well. It was just a larger place, and I was looking for a smaller more intimate facility.

Very nice. No rooms available and costs a little high for it being older.

I had a good tour of this community. It is a very nice place. Everyone was very kind, and welcoming. The community looked great. The experience went well.

My mother is in IL rather than assisted, so there really aren't care services. I wish there were more activities, there are some and she enjoys them, but wish there were more. They do exercise, bingo, dominoes, go places and do things and stuff like that. I know that she would particularly enjoy musical events, either to watch or participate in. At Florida Baptist, independent living in a cottage means that technically none of the meals are provided but you can purchase meals. For various reasons she gets the midday meal included in her rent, and she has decided to purchase the evening meal as well. She's very happy with the food that they serve.

I would tell others that it is clean. I'm pleased with the medical attention they have. This is one of the most important thing about the community to me. The staff could be more willing to assist with the residents to assist with eating with those that have trouble setting the food up. I think they may be short staffed due to COVID.

[name removed] (sales) was a pleasure, however I had to request the contract multiple times, the few days before move-in. Once I received it, there were three discrepancies, according to what we were told. [name removed] told us the doorbell on the west door would be repaired ASAP. It never was. I had to ask for Mom's laundry to be washed 3 times, before it finally was for the first time, on day 15 of her stay. It was very difficult to get through to AL on the phone, during weekday/office hours. Mom's TV somehow got disconnected from service, & 3 work orders were put in, before it was fixed after 5 days. Things didn't seem to function in the manner that the Resident's Handbook presented. I don't know whether Assisted Living is just not a focus (since they have a lot of other levels of residents...or communication breakdown. I felt that once we moved Mom in, aside from [name removed]checking in a couple times, we were on our own to figure things out. There were a few outstanding, very caring staff members--[name removed] and [name removed] Mom had to relocated, due to her becoming an elopement risk AFTER she moved in at HL. So, it was a short stay.

Staff is very friendly and helpful. Also very responsive. I would recommend

For the most part my experience with Oak Manor was very positive. I was in a Villa that was comfortable and most of the staff was caring and helpful. I don't know much about their larger group building facilities. Their food on whole was good with choices in the main dining room. As with most places today they seem to struggle hiring good staff. It's a homey atmosphere as opposed to an institution which worked for me.

There are not enough staff members working and when it comes to the meals and dining service they are not consistently good, but nutritious. There are not enough activities for the residents to do. It is expensive for not enough staff for higher level care and meals are only fair... it's run down and needs upgrades. Not enough activities for active people. Someone should be in dining area to help serve, etc. it's difficult with washers and wheelchairs to try to find what is needed. Overall, we would NOT recommend. They are very kind my mom, however, she has witnessed them being not so kind to other residents.

They went through a lot of personnel changes in the time since Sept. 2022. The CNAs who work with the residents, were largely not good. They were without nurses for 2 months. And importantly they got a new executive director. The Activities Director was a behind the scenes person, but not imaginative or enthusiastic.