Kisco Senior Living

I would recommend Woodland Terrace to other families

They need a better cleaner when it comes to the apartments, and they could provide food for residents special diets. It is not perfect, but it will do.

I had a lovely apartment on the ground floor with a shaded patio. It was a spacious two bedroom two bath apartment with a spacious all electric kitchen. In the time that I was there the quality of our dining service went down quite a bit. The food quality dropped and the accuracy rate of getting what you ordered was poor. Containers that melted in the microwave, not getting dressing if your order was an main course salad. Also there were times then it was clearly obvious that your meal had been dropped or turned on it's side from the condition of the food. The idea of having an every other week cleaning person was wonderful. The reality was far less wonderful. I had a litter box in the master bath. Not once did it move an inch to be swept under. My shower bench did not move so the floor of the shower could be completely washed. Employee parking is extremely problematic. I brought up an issue with the director of the facility. He only wanted to hear one side of the issue.

As far as the staff and facilities are concerned, it is very nice. I moved my mom because we were paying over $[removed] a month for them to bring her pills to her. That was all they did. Because it was assisted living, they charged her husband as well just because. No services were rendered on his behalf.

Our parent lived in independent living for over 10 years and was quite happy. Overall we were very pleased with the community services and management in independent living. Sadly, during Covid our parent sustained a fall requiring relocation to Assisted Living. In Assisted Living, staff very strict about level of care and will absolutely not manage any feeding that does not take place in dining room . During our Final weeks there, as we were actively seeking new setting with higher level of care, our parent was left in chair for far too many hours. Be extremely vigilant if your loved one has any change in status in their assisted living, services are more limited than most ASL facilities in managing care for those requiring more oversight.

I Was at Cedarwood in Sandy for 3 months & quite unhappy there. I felt that the staff members who worked there were bullying

My mom has lived here for several years and the the quality of service she is receiving is just average in my opinion. We are paying a lot for her to live there so it is not unreasonable to expect far above average. We would move her, but that would be far too stressful for our elderly mother, and these types of places are all the same in my opinion. Front desk staff is helpful, care staff is average, and senior management leaves a lot to be desired in my opinion.

They are challenged to keep servers in the restaurant. The service is slow and inconsistent. My parents have to wait an hour to eat sometimes after they are seated. It is unacceptable and I have expressed my concern with the management team.

It is a beautiful facility. The apartments are nicely laid out. The size of the facility is not too big, so it is easy to navigate. There are several activities each day to choose from. The staff are friendly, but there seems to be a high turnover. The food is ok. Not great but not bad. All things considered and having toured several facilities, we would recommend this one as worth considering when looking for an assisted living facility.

Most of the staff is very friendly. My mom and step dad are trouble children, so we are always talking to the staff about their troubles and some think we, as their children, are a problem. The food is good, but they need some light meal selections. The problem I have is we are paying for 3rd level care and all they do is bring medication. We do all the rest of their care. We are also paying 1st level for one of our loved ones, but he does not need it.

It is more of a skilled nursing facility. Very few residents were independent. The apartments were designed for assisted living or skilled nursing care. The rental cost and entry fee for independent living is not justified if you don't need assisted living skilled nursing care.

I only give it a 3 because of the age difference. Most of the people there are in their late 80's, 90's and some even over 100. I am one of he youngest here. They do not have enough staff, they are short drivers and have been for a long time. There are not enough servers in the dining room and you have to wait a long time to get served and get your food. The apartments are great, I have a 2 bedroom 2 bath. No complaints on the room at all. They are quick to fix any issues to you may have.

Magnolia Glen was beautiful but the person giving the tour offended my mom when she asked why her husband didn't come. My mom said "My husband is dead". The lady was so embarrassed. She said she had another tour after us & our paperwork got mixed up. I felt so bad for her.

The staff was great. The place was clean. They had older apartments, which was like the 70's or 80's. The residents looked happy and were kind to each other.

It needed a bit of upgrading, and the distance was too far.

The biggest issue I have is with the food. They have no imagination when it comes to cooking. There is a lot of spicy food being served with raw vegetables, and this make it hard to eat. I feel they should be doing better with the meals that they are serving. I feel that I am paying for more, than what I am getting.

My parents have not been at this community for long but there have been some issues already with theft and dietary challenges. This is a great location but other than that the community is average.

Sagewood was actually our 2nd choice. We just didn’t like the way it was set up as much. It wasn’t as open, and there was less outdoor space.

Mixed. Nice room. Delightful residents. Most staff is great. Breakfast is good; lunch and dinner are occasionally good but often are substandard.