Kisco Senior Living

Attractive common areas, nice memory care unit. Could be ok, but the rooms are TINY

Very small kitchenette. A waiting list for 2 bedroom apartments.

1. VT gives their residents. 2. VT has always shown very good effort to keep residents safe, monitor closely for everyone (staff, COVID free) 3. Very comfortable to stay at VT. Dislikes Better choice of movies: not enough, cleaner movies, a few too many distasteful movies. Bring in more (Educator) speakers.

We chose Heritage Greens because they had multiple gardens in the memory care center and I was able to take him outside and he really enjoyed that. The room sizes here are adequate for his needs. I haven't eaten here, but my husband enjoyed the food. They were very accommodating with his gluten free diet. The best part about this community was the friendliness of everyone. They had pods of 12 residents so it was easier to make friends. I would want others to know that you have to stand up for yourself as far as getting things done. Overall, I felt like he was adequately taken care of here.

I called and spoke to the salesperson on the phone at this community. From the information, I had seen they offered both assisted living and memory care which was important that was what I was looking for. The prices were more than what my mom wanted to spend so there was no sense of taking a tour.

I have no complaints about the tour I had taken at this community for my loved one. The staff where on time to our appointment and made sure to answer any questions I had for them in detail. I liked the open floor plan as well as great amenities they had for the resident. The property was clean and I could tell they did a good job maintaining the facility. Overall I am pleased and would recommend it to anyone.

Dad thought the meat at this community was overcooked and dry. The rest of the food was ok, however they did not offer a lot of fresh fruits and vegetables. They did not seem to offer a lot of activities. It seemed like the costs kept going up, however the care did not. The community was clean and well taken care of.

The tour was good at this community. They have high quality care and it would have been fine. The guide was knowledgeable. I was impressed with the community and it was clean and nicely decorated. It seemed like a caring place but not the right fit for our needs.

I feel my mother is very safe there. she enjoys the activities so that's a big part of our comfort level. She has Alzheimer's so she's declining but I feel she is very safe here.

This was independent living with a little assistance. When we were independent it was a four, and when we needed more care, I would give it a three. They didn't seem to have quite enough staff to keep up with a resident dealing with incontinence. They had a lot of younger girls there as well, and they seemed to have a hard time transferring him.

Everyone was very friendly and willing to go check on my mom but couldn't really help her. The medication help was booked out, so we couldn't get her on that anytime soon. I don't feel like the apartment was actually ready to move in. There were some repairs that needed to be done that weren't, and there were some missing supplies. My mom was there for 1 week, then we moved her to our home where we felt she could get better care, not completely the facilities fault. The place was really nice but we moved in so fast and things changed so fast that it didn't work out for us.

I would recommend Woodland Terrace to other families

They need a better cleaner when it comes to the apartments, and they could provide food for residents special diets. It is not perfect, but it will do.

I had a lovely apartment on the ground floor with a shaded patio. It was a spacious two bedroom two bath apartment with a spacious all electric kitchen. In the time that I was there the quality of our dining service went down quite a bit. The food quality dropped and the accuracy rate of getting what you ordered was poor. Containers that melted in the microwave, not getting dressing if your order was an main course salad. Also there were times then it was clearly obvious that your meal had been dropped or turned on it's side from the condition of the food. The idea of having an every other week cleaning person was wonderful. The reality was far less wonderful. I had a litter box in the master bath. Not once did it move an inch to be swept under. My shower bench did not move so the floor of the shower could be completely washed. Employee parking is extremely problematic. I brought up an issue with the director of the facility. He only wanted to hear one side of the issue.

As far as the staff and facilities are concerned, it is very nice. I moved my mom because we were paying over $[removed] a month for them to bring her pills to her. That was all they did. Because it was assisted living, they charged her husband as well just because. No services were rendered on his behalf.

Our parent lived in independent living for over 10 years and was quite happy. Overall we were very pleased with the community services and management in independent living. Sadly, during Covid our parent sustained a fall requiring relocation to Assisted Living. In Assisted Living, staff very strict about level of care and will absolutely not manage any feeding that does not take place in dining room . During our Final weeks there, as we were actively seeking new setting with higher level of care, our parent was left in chair for far too many hours. Be extremely vigilant if your loved one has any change in status in their assisted living, services are more limited than most ASL facilities in managing care for those requiring more oversight.

I Was at Cedarwood in Sandy for 3 months & quite unhappy there. I felt that the staff members who worked there were bullying

My mom has lived here for several years and the the quality of service she is receiving is just average in my opinion. We are paying a lot for her to live there so it is not unreasonable to expect far above average. We would move her, but that would be far too stressful for our elderly mother, and these types of places are all the same in my opinion. Front desk staff is helpful, care staff is average, and senior management leaves a lot to be desired in my opinion.

They are challenged to keep servers in the restaurant. The service is slow and inconsistent. My parents have to wait an hour to eat sometimes after they are seated. It is unacceptable and I have expressed my concern with the management team.

It is a beautiful facility. The apartments are nicely laid out. The size of the facility is not too big, so it is easy to navigate. There are several activities each day to choose from. The staff are friendly, but there seems to be a high turnover. The food is ok. Not great but not bad. All things considered and having toured several facilities, we would recommend this one as worth considering when looking for an assisted living facility.