Kisco Senior Living

We are very happy it. The people seem very friendly and welcoming. The residents seem to really love it. Overall it has been a very positive experience for us.

I liked the community; however, at the time there was no memory care unit.

Good community, this was not in our price range.

Our family had an in person tour and the lady who took us on the tour was fantastic, she even kept in touch with us weeks later. We just thought the apartments felt more like hotel rooms, and not very personable.

Park Terrace had been a large part of our lives! We will miss everyone here at Park Terrace! We will return to visit friends.

For the most part, it has been good. They probably could have spent just a little more individual time when my parents moved in to familiarize them with things in the apartment as well as within the facility itself to let them know how things work. With an older clientele, the residents might not remember a large amount of information presented all at once. So periodic follow-ups would be nice. The cafeteria is currently closed down due to Covid, and the food is not quite as good as when they first moved in. But we have seen that they offer lots of activities and do things for the different holidays, which has been nice. The apartment is nice overall, but they could have done a better job cleaning and getting everything ready for move-in. There were plumbing issues, and the HVAC unit had not been truly cleaned. One of the biggest issues has been that on a couple of occasions, the maintenance personnel has just opened the door to their apartment without announcing themselves or knocking or anything, which was disturbing.

The staff were all so nice at Woodland Terrace. They were cooperative with us and our needs and we were very impressed. I loved the apartment that she had here. Unfortunately they did not have room in the assisted living portion of the facility, so we had to look elsewhere.

[Name removed] took me on a tour and sat down and explained the benefits of living there. She was great!

I have only lived here a short time but all my experiences have been positive. It is a learning curve to learn a new lifestyle but all staff has been helpful. The food is better than you would expect. Food service is not good at all but I can be hopeful that is due to staff problems and will soon improve.

Beautiful community, great location. Residents are nice. We have great events.

As far as communities go this place is tops. The help is wonderful, friendly, helpful, and caring. The food has its good days and bad. The transportation is outstanding. Who could ask for more.

Everyone does their best to make this a happy "home" experience. They have done an exceptional job during this pandemic!!!

The friendly people and staff are a big draw as well as all the many activities and social activities.

Great food, good staff, good activities, charming staff loves a good job. Lots of nice people live here. Location is great. Living quarters are very nice.

The staff is very nice and helpful. The activities are great. The food is average.

The people are delightful. Both the residents and staff. I enjoy the menu especially the baked potato with butter.

People here-both residents and staff-really friendly! Lots of fun

If a person is capable of taking charge of their own schedule it is a great place. If they are not capable of this it will not work. The administration staff were really good and if you had a complaint they took care of it right away.

My mother moved into First Colonial July 2021. So far I have been really impressed with the staff and the community. Everyone there has been very helpful and goes above and beyond to make sure my mother is taken care of. It was a difficult move her, leaving her home of 20 years in Alexandria, however everyone at First Colonial has made her feel welcome and she is very happy there. I highly recommend First Colonial Inn!

Our experience has been very good except for staffing problems during Covid. Their response time to call buttons was at times longer than it should be. And I don't think they ever had staffing up to 100%. Also, I was somewhat disappointed that when we needed to consider moving my mother from assisted living to the associated Balfour nursing facility across the street that we couldn't do so. They told us it was out of their hands due to a Covid outbreak, that the state was not allowing move-ins at that time. But overall I would recommend Balfour to people. They certainly stood out as being the best in the area. The food is excellent. The chef put innovative things on the table, and the menus were more than ordinary. I really enjoyed eating there with my mother. They offered all sorts of activities, for instance they had music groups coming in, bingo which was pretty well attended and my mother enjoyed, different groups coming in doing various talks about trips and interesting places to go, discussions on current events. There seemed to be interesting things going on every day. I was also really pleased with A Place for Mom's service and how they responded to us.