Kaplan Development

We really feel athat home here. The staff is friendly and are there for us with whatever we need. We are at peace here. The room is easier to get around in when you are in a wheelchair.

I highly recommend this community to anyone looking into retirement. My mother is absolulty loving her new apartment and the staff have been wonderful at helping her make the adjustment period as comfortable as possible. She has also been participating in a lot of the different activities they have available during the week and making lots of new friends with the other residents.

The staff at this community are courteous and listen to the family. They offer daily activities. The food is good and they have variety to choose from. The community is clean and well maintained. This community gets this recommended.

Mom has been at the facility for exactly one week. Everyone has been very nice and helpful to both Mom and us. Coming from a rehab facility Mom has to do much for for herself, but with help, is adjusting very nicely. She even likes the food!

I am impressed with All American Assisted Living. The staff are always friendly and helpful. Everyone appears to be happy working there and the people living there look like they are enjoying themselves. Everyone is treated with respect. There is a variety of events to attend on the calendar. I like the idea that there is a menu to choose from so the patients still have a choice of what they have for their meals. It is very clean and attractive.

Excellent place for Mom, she is doing very well.

Our mother spent almost 2 years at Merryvale and we were very pleased by the care and compassion the staff showed her and our family. I think it is telling that most of the staff remained intact for the 2 years she was there. That tells me that management cares about the staff which means they care about the residents. Our mother was able to transition from minimal care to full memory care and the transition, while a little traumatic for mother, was done with assistance from the staff. When she made her last move the staff took a picture of her old room and arranged the new room identically to the new room. She never knew she had been moved. Now that is care and compassion. We highly recommend Merryvale.

My father was a resident at Merryvale Assisted living close to four years. He always referred to Merryvale as "home" where he felt close to those who ministered his well-being and secure in their application of his daily routine and medications. My experience of being in the room with Dad day and night the last four days of his life demonstrated to me vividly why he was content there. All of the administration showed care and concern until his last breath. They presented the family with computer photographs they had taken of Dad during the "fun and smiles" he displayed during their fellowship and game time. Though mid-nineties and legally blind from macular degeneration they were very patient with him even during outings with his walker, craft-time and his favorite.....Bingo. Being an ordained minister, my Dad appreciated the spiritual services and made many friends.

Our dad, a retired minister, was a guest at Merryvale for about three years. We cannot say enough about the caring staff and the service he received for all those years. At the end, hospice was called in and the cooperation was magnificent. Gena and her staff will welcome your loved one and make them feel just like family; and you will be relieved knowing the kind of care they are receiving. Each day is filled with as many activities as one can enjoy. God bless you, Merryvale! George Warren Family member

I've had a good amount of experience with this community in the past, although I did not end up selecting it during my current search. It is a very nice, well kept place, and the staff are friendly and professional. They've done a great job in the past, and they are definitely worth a look if you are looking into senior care in the area!

I have been very impressed with the kindness and compassion of the people who help my mother with her needs. I would hope that they are well compensated for the wonderful care they give to all of the residents, because they are the backbone of AAAL. I also find that the residents, themselves, are a great group of individuals. Almost all of the folks who work at AAAL are honestly interested in the residents' well-being -- emotional and otherwise. They work from the viewpoint that this is 'home' for the residents and, as such, they should feel comfortable, happy and proud. I have seen only one example of a newly-hired employee who tends to be defensive with resident and family. That may not be important in another work environment, but it makes a huge difference in this environment. Besides the residence being lovely, clean and safe (which it is), the preparation of food needs to be maintained as it was when the facility first opened. AAAL in Hanson has only been open since December and I think they have done a superior job considering that there will be hiccups with any new venture while the team settles in. I am thrilled that my loved one is at AAAL and at this time I would recommend AAAL to anyone who asks me.

They people at Merryville are very loving.

I Have lived here for three months. It is GREAT!!!!!!!!!!!!!! The Executive Director, Gena McLendon, has organized this place to be like a Ritz Carlton, but a lot cheaper! Everyone and I mean all residents love the care, food, cleanness, activities they have here in Merryvale. I haven't heard a complaint from the employees or the residents the whole time I have been here. Call me at [removed] for a reference.

It is a good facility. It needs some upgrades. There are frequent fire alarms and there was a fire this year. Everyone is nice and I think they do a good job of monitoring staff and making sure everyone is taken care of properly. The food is good tasting, but too many repeats and the menu is not always accurate so that is frustrating for my parents. They need more activities, but the activity workers are very kind and sweet.

I toured several facilities and Bentley Commons is by far the best. Unlike most of the others, you have a full apartment with separate rooms rather than one room and a bath. The facility is lovely and very comfortable atmosphere.

Cares stood out. He does refuse cares but I feel that psych should be more involved. He does not want women and they do have the male nurse give him a shower. He locks his door and stays in his room a lot and has extreme paranoia. We brought him candy bars and he hides them. To be fair other residents go into his outer room and another resident crapped on his chair that had to be thrown out and a patient was half naked in his bed. I think the Velcro straps might be used to discourage others from coming in his room. I do realize they can't help it.

4-5 on all. My Dad seems happy there. We are happy also. They are very helpful to my father for his needs & good communication with the family for any issues that arise. Yes, we would most definitely recommend this community to other families.

My mother was there for only two weeks. She fell and hit her head. It was an unwitnessed fall. She ended up in the hospital and died two weeks later. My mother cried every day she was there. She had a lot of anxiety and wanted to go home.

I would highly recommend it all American, it would be helpful to know ahead of time that in the memory care unit patient's personal hygiene needs needed to be provided by the family. Things like toilet paper, are the responsibility of the patient's family. The only reason I didn't give it a five is because the bathroom in my loved one's room was poorly, attended to and there was never any hand towels and rarely toilet paper in place.

Overall a good experience so far. Some hiccups in December with temporary help filling in for full time staff. I was told there would be choices for meals but in the memory care unit I haven't seen that