Juniper Communities

We were going to go here, we had things all set to go here. All of a sudden they said they couldn't do her oxygen. They are very nice, but an elderly person shouldn't be expected to change their own tanks, they said only a registered nurse could do it. They were the only place that said that, and they pulled out some kind of documentation saying that, but they were the only place that was that way.

Assisted Living Rates Starting at: $2035 Memory Care Rates Starting at: $3265

Nice facility, a bit of an oder as we walked in the door. Seemed to be some confusion between staff and the RN relating to procedures. Facility a bit run down and the common area not very inviting. Residents seemed a bit sad.

Assisted living residents outnumber independent residents. We want the reverse.

My Mom and I toured Woodriver Village and found Pam to be a great person with lots of knowledge. The swimming pool and work out facilities were not nearly as nice as Pennswood Village, the community that my Mom has picked. However the balconies at Woodriver were much nicer with their jalousie windows. The food was not as good as at Twining Village and Pennswood. There are more grounds to use at Pennswood, ie trails to walk, trees to see.

Catholic priest comes in to say mass; 1 bedroom and suite apts available; $4400 per month for 1 bedroom and $4000 per month for suite; self-service laundry on each floor; price includes meals and cable but not telephone. Respite care is not limited to 90 days.

Very pricey. The residents seem active and lively-a good match for her.

nice. will return at some time

Staff friendly, very informative.

Alzheimer's Care with long term care, shouldn't need to supplement too much a month till care needs increase. Semi-Private with long term care, shouldn't need to supplement too much a month till care needs increase.

Beautiful facility. Residents appear to be higher-functioning; almost overwhelming amount of activities - probably beyond my mom's abilities. Expensive.

My husband visited it and said that it was nice

The director was very helpful. Location not good.

Facility is like upscale hotel

Update: 8 years ago, mother began in assisted living with a live-in aide I paid extra for. It was approximately $10,000 a month for the monthly payment + the live-in aide. After 5 years, as she began to decline, I moved her to memory care & I appreciated the sincere care from the nursing staff. I'd actually previously posted how dedicated I found personnel & for the most part that still stands. 2 of the 3 directors deferred to my POA financial & medical position & followed without argument what my mother had in her advance directive. They always responded to any issue & were conscientious & respectful. The newest director who began 2019, ignored my questions, scoffed at me & told me I had no say at all regarding my mother's healthcare. His disrespectful & arrogant attitude unnerved me thinking he intended to challenge my mother's rights & mine as her advocate. Sadly, I chose to move her to another facility who provides the same services for $1,500 a month less! So it seems this new director inadvertently, did us a favor b/c I would never have moved her if he hadn't made it clear he wasn't going to follow protocol to at least be sensitive & empathetic to the needs of families & the difficult & stressful situation of caring for a loved one. I'd written to Juniper's President/CEO about my concerns. It was the 1st time in 8 years I felt I needed to do so. There was no response which gave credence that families & their loved ones don't matter to the power who is suppose to be in control. It appears they are only motivated by $$. A sad commentary after all this time. The President/CEO & supervisors need to reevaluate their consideration of what they're in business for, the care of Seniors & family members. Unfortunately, this is NOT an asset to Juniper Village.

The positives: Activity Coordinator tries very hard. The general staff is pretty good. The negatives: The population, specifically my relative, has a very poor memory. The management is constantly confusing her with schedule changes such as shower times, laundry, housekeeping etc. It seems when someone is scheduled to be there a staffer doesn't show up. When we go there and try to speak to the Director she is never there. No one ever seems to know what is going on if there is an issue. For all this cost one who hope for much better care.

I first became acquainted with this place when it was "Wood River Village," and was not greatly impressed. More recently, I have returned on several occasions to visit a friend who has lived here for about 5 years, and do not see much difference (improvement) from my first introduction to this retirement community, thought the grounds to appear to be better maintained than was the case earlier. According to my friend who lives here, the quality of meals is about the same as always -- usually okay, but rarely very good. Compared to other similar communities, Juniper's public areas (lounges, activity rooms, etc.) are average -- adequate for most purposes. Medical care is satisfactory during weekdays, but can be sluggish (or simply lacking) during the weekends. Compared to other retirement communities in Bucks County, Juniper Village would rank somewhere in the middle – neither among the best nor the worst.

The quiet, shy, hard of hearing non complainers like my 93 year old father are basically ignored/overlooked by the staff, even thought his fees are increased because they feel he needs to be watched more closely. Sure, its easy to care for outgoing, friendly people, but its the shy, lonely ones who desperately need the attention. My father never seems to know what activities are available. The schedule is available but when you don't even know the day of the week, you certainly won't go looking for possible activities to attend. Quiet people like my dad feel there is nothing left in their world except to eat then stare quietly out a window or watch the world pass them by.

My Mother was a resident three and a half years. The facility and room were very satisfactory. Attention to maintaining a constant care schedule - bathing, supervision of staff and communication between the facility doctor requires consistent monitoring by the family. Overall the facility lacks supervision. There is only ONE doctor which services the facility and the doctor will not communicate directly with the family. A Sunday visit can frustrate the family when your Mom's care is not being taken care of consistently.

It was close to home and recommended. I would maybe recommend the regular unit but not the unit for dementia .