Juniper Communities

This place looked good from tour I took, but promised me they’d take good care of my mother but didn’t even try to accommodate mothers simple needs! Poor management took month 1/2 to put a screw on a broken door! They tell you what you want to here but do nothing about concerns! Moving mother ASAP extremely dissatisfied...

They are careless with meds, their assessment skills and patient care is terrible. Meal times and food is less than acceptable

I went in to Juniper Village about a month ago to view prices, accommodations and overall environment. Let's just say after meeting with the marketing director (? I believe that was her position) and the head director that I don't think this is the place for my dad to live. They seemed more concerned with me signing the contract IMMEDIATELY then easing my father and my concerns and questions. They spoke down to my father as if he wasn't the one making the decision. No smiling from either of them and an almost condescending tone. I think we have made a decision with another senior living and will be sure to steer others away from this one as well.

My mother has been at Juniper Village for a little over a year and I'm absolutely disgusted by recent behavior from their executive director. My mother has told me that [Removed] consistently ignores residents and belittles them. She treats them like patients in a psych ward. My mother said the rest of the staff seem lovely but the treatment from the woman in charge is horrible. I am currently looking for a new assisted living to put my mother in as I do not want her living somewhere that makes her so uncomfortable. Absolutely would NOT recommend this assisted living facility unless you enjoy being treated like a fool.

This community had my mom for a short time that ended up horrible. I was told this community has memory care and they would be able to fix her medication but they never did. On my visit I saw soiled items everywhere and noticed she was sleeping in soiled sheets, things were also missing and it was not clean. The food was not good, Mom lost 9 pounds, probably because the food did not look fresh and impressive. The director was not professional and I would not recommend this community

Don't be fooled. They'll treat you like they care until you sign the contract and give them your hard earned money but after that you'll never get the time of day. Check with the State for all the complaints lodged against this facility and you'll know this organization is below board. It starts from the first person you meet in the Sales Department and continues to the top. Many of the neighboring facilities in Bucks County offer a more caring and honest environment. You'll be glad to choose an alternate facility.

The conditions are deplorable, they cancel activities and leave you with nothing. Look out for the major increases each year and the lack of variety. This place should be shut down.

This place is [removed]. They only care about power and money and not the residents. The care givers in the assisted living area are clueless and mistakes are made often. If you love your parents or yourself, continue the search. If you do choose to this rat hole, be sure to take a tape recorder with you for the initial interview as they "conveniently forget" to add specific items to the agreement and when asked about these items they don't stand by their word.

I didn't like it. One person in particular was very nasty and unprofessional -- and that definitely sets the standard. Unless that person is fired, I wouldn't trust sending a loved one there. I sent word out to Corporate in regard to my complaint. I am still waiting to hear from them.