Jaybird Senior Living

When I viewed the communities back in march 2013 I was looking for a nice home for my parents. I went to the Village Hills of Indianola and found the staff to be wonderful the layout and grounds were well kept and the care service we were seeking fit the needs of my parents.

This was pretty nice, my sister and I both felt it was pretty nice and pretty comparable to Keystone. It didn't have as much in the way of activities and it didn't seem as large but bigger isn't always better.

Beautiful inside and out. Pricey with separate pricing for amount of help the senior will need. For example, it was $8 for every 15 min of help (med administration, ambulating, showering, etc.)

Enjoyed the visit. Clean and homey place. Residents all seemed very happy with their accommodations. Did a tour of several apartments. They were spacious and very bright. Community spaces were clean and busy with residents. Dining rooms were pleasant and cooks most helpful. I observed an activity program that everyone was enjoying. My only concern was cost.

Memory unit similar to Belmont, added fees based on min. of additional care in AL. 30 hours of personal care time allowed per month in AL's basic charge. Laundry additional in AL and memory unit at $9/load. Rooms are spacious.

It appears to be a wonderful place.

This might be a good fit for Mom.

It is a fine facility and it gets the job done

Our family had an in person tour and the rooms were great but the room that was available for our loved one at the time was on the second floor. That was not going to work out because our loved one has COPD and they would had to walk down a long hallway, use the elevator and walk down another long hallway to get to the dining hall.

I really liked this community but for what we were looking for they only had a studio apartment and I didn't feel like my mom would have liked that sort of floor plan. The staff was nice and the community itself appeared clean and well maintained.

My dad is moving out because the community could not offer the care that was need. The staff were honest about not be able to give the help. Otherwise the community is clean, they make good meals, and if it is needed I would recommend this community to family and friends.

While my mother was in this community, it was not a good fit. They had no snacks and they recently changed management. I am glad I got her out of there before they did so.

The staff at Sunset Park Place have been very easy to work with and very helpful with the move. They offer a variety of activities for the residents to partake in. The community is well kept throughout and do a pretty good job with cleanliness. The food is not like homemade food but it is pretty good for a commercial kitchen.

Overall it has been good for my dad but he is still transitioning into the senior environment. The staff have been giving enthusiastic talks with my dad to attempt a try with the activities and outings. Most of the staff are welcoming and they help my dad get comfortable. The food is okay, my dad is use to home cooked meals.

They lie, and don't follow thru. They'll make deals to pay less to get you to take your love ones there and if they know things are getting bad at home they bombard you with phone calls. But they don't carry thru with their financial deals, charge you more and never seem to refund the money no matter how many pple you talk to. And when your spouse is known to walk away from home day or night you sure as he'll don't give him the keys to the lock down facility. Staff wouldn't relay important messages to your love one from yourself. He was constantly told he was ready to go back home but that wasn't the goal. When therapy was no longer being cover by insur. Bc insur felt it was no longer needed they continued therapy and told the therapists to send the bill to us. No one there understood parkinsons or how to treat the person having it. The staff didn't know how to give my husband his meds. They constantly listened to my husband with LBD on how to give him his meds though he was known to overdose himself with his meds. He was constantly being over dosed or under dosed. Until the new nurse threatened loss of staff's job. A schedule for his meds was never devised until I finally got angry threatened to pull him out and wrote a schedule out for the staff. BTW the nurse was wonderful, new and trying to right the wrongs of previous administration and hadn't been working there until shortly before my husband was admitted. Family were the ones to discover his meds were wrong or not being given correctly bc they would see physical and mental changes in my husband when they'd visited him or see wrong doses administered or given too close together and then tell me or I would notice And start asking questions. Or husband would tell or demonstrate the problems like he had keys and could unlock the doors but staff never informed me. It wasn't just the treatment given, but the overcharging of thousands and thousands of dollars every month. I mean like ten thousand too much each month. Should be added to my statement.

There is room for improvements in any place, but all in all it meets our loved ones needs and gives our family comfort to know there is help close by

Preparation of food is terrible except for breakfast. It is way too expensive especially for those who do not need any type of care like in assisted living - just need a safe place to live. The staff are all kind and caring, There is way too much staff turnover.

Overall we were happy with the care of my father at Willows Landing. In the beginning of his stay they were without a RN onsite during normal business hours and worked with an LPN only. This was not as we had been told. The unit had 2 staff initially that my dad complained about on several occasions for how residents were treated, don't know what happened but they weren't around shortly after concerns were expressed. My dad had several falls that were significant in nature and I asked them if they reported such falls as I believe if injuries occur this must be done. He broke his ribs on one fall and his hip on another. He never recovered from the broken hip and ended up doing hospice at Willows Landing. Family stayed with him daily during hospice. Overall I believe that the staff cared for my dad. Dad enjoyed the food for the most part and participated in activities on the unit. The LPN on site is very knowledgeable. Maintenance guy is super nice and helpful. Front entrance staff is friendly and helpful.

It seems like a good community for assisted living but I don't know about memory care. It's easier for a resident to isolate themselves in memory care because they have a full apartment of their own.

1. We were told that the staff would give him reminders to take his medicine. They did that for the first 3 months, and then all of a sudden, his med box was full all the time. I was told he had to be on med management to make sure he takes his meds, and that was an additional $[removed]/month. 2. The rent was raised significantly. 3. I was told he would have weekly cleaning, but his apartment was never dusted, there was mold around the feet of his shower chair, and his apartment always smelled awful. 4. The manager is rarely there when we go visit. It could be a coincidence, but I've gone at various times of the afternoon. 5. They took the little cans of pop out of the bistro area.