Jaybird Senior Living

We chose Milestone Senior Living because of the convenient location as well as the value for the money. The meals are more like a cafeteria high school style lunch, we expected better quality of food and meals that are more nutritious. The staff are extremely friendly and it appears that it is a very active community. The rooms are a very nice size as well. I would recommend to others looking.

The facility was very nice. It was brand new, sparkly, and clean. It just didn't have many people there yet and felt kind of vacant and not very homey. I think they'll get there. It just wasn't there yet. I liked that it was 5 minutes from my house, and I liked the people I interviewed there. It was a bit more expensive, but not totally out of our price range. It just didn't have the super homey vibe we were looking for.

Our family had an in person tour and this community is very nice but at the time they did not have any rooms available for two people.

So far we are having a night and day experience with our loved one being here, the staff are in much better communication and are really looking after our loved one.

The staff that is there are wonderful, they have done a great job given the circumstances but there is a high turnover rate outside of the day to day staff. The director is trying her best, but communication with the staff and families has started to lack. The life enrichment coordinator is fantastic and wonderful, she wears many hats there. We want them to improve, once stability is provided everything will fall into place.

I would recommend you check the community out for your loved one. Lakeside sits on a beautiful lake. The community has a warm and fuzzy feeling to it. The staff communication with the family could be improved; however, this might be because they are short staffed, like everyone is currently. The maintenance team could have more staff members to the team.

The community is very nice and the staff is friendly and helpful. The community is a very good value compared to others in the area. I would recommend this community to others based on my experience.

Not enough staff to help my loved one.

The director, [name removed], was very engaging and very forthcoming with with advice on making our decision. The facility was very clean however, the individual rooms were quite small but the bathrooms were very big. Decisions yet to be made.

We chose this facility at the time because it was impressive on the first walk through, we were told many things that did not transpire. I have talked to others who have loved ones here and they have encountered the same thing. I think the marketing person tells people what they want to here. The separate house that my loved one is in is absolutely fabulous, but each houses stories are different.

We chose Keelson Harbour because I was hoping he could go into memory care but it did not end up that way. Another reason was I needed to be in a place that had assisted living that could help me in and out of bed. The food here is more institutional and I would prefer more homemade cooking. But the staff members are great and I would definitely recommend.

We have done outdoor visits with our loved one, and the staff members we have encountered so far has been great. Unfortunately we have just not been able to go inside the community yet and really get to experience everything they have to offer.

Prior to covid we were told they would have a wide variety of activities for the residents to participate in, but because of covid our loved one has not been able to experience any of those yet.

Some of the staff members are absolutely amazing, and some are difficult. The activities are pretty good, they do keep our loved one busy, and help keep her in a routine. Some care givers really tune into what she needs and likes, for example she enjoys keeping busy with chores, so they will have her wipe down the tables and set the tables herself.

From our understanding this community is kept pretty clean, however we have not been able to visit in awhile due to COVID. Our first impression of this community was we thought it was a beautiful facility, and they let our loved one bring her dog with her. The rooms are very nice, she has a little apartment with a walk in closer, bedroom, and kitchenette and a nice spacious living room. The food has been a disappointment to our loved one, the flavor and presentation is not up to her liking.

My mom seems to be getting good care here at Keelson Harbour. They have been very good about keeping us up to date about her care and accommodating visits on face-time and phone calls since I live out of town. My siblings that are there in IA are having outside visits with her. The facility has just opened back up doing haircuts for the residents and she seems to be happy.

The staff is phenomenal. The quality of care is wonderful. It is a really clean place. They have food choices that are adequate. The room sizes are good. They have beautiful outdoor spaces for residents to use.

Nice property and very nice and helpful staff. Great amenities. A little far away for us but still a contender since they will move my mom.

Small facility. Located with some natural views rather than just businesses. Older. The rooms seemed a bit darker than we would like. The array of services and family like setting is very nice.

Because Garnett Place is much older, it doesn't show as well as others in the area. However, I've spoken to several residents who seem to like it very much.