IntegraCare Corporation

Everyone is professional, attentive and caring. They all want to make residents happy. Food is tough. My mom was moved to memory care sometimes she complains she is hungry and certain foods are too sweet for her taste. I think staff is trying to learn what types of foods she enjoys.

Clean facility. Very nice administrative staff, efficient medical staff (PT/OT, Doctor, NP). Evening and night GNA’s on the assistant living side need improvement with timely service, patience, time management, and customer service.

My dad receives care from hospice too, and I have come to know and appreciate their staff more than the staff of The Pines. The secretary is delightful and a newly hired aide is very friendly and attentive. However, the front desk is not covered in the evenings and on weekends, so calls go to voicemail. The facility is not secured, so anyone can just walk in from the parking lot. The head of maintenance has been very helpful. The director hasn't been as accessible as my family would like, but she's been doing the jobs of 3 administrators. The Pines has recently added a financial/billing person and someone in charge of health and wellness, so I'm hoping the director will be able to leave her office more often. The staff love my dad, and he seems content there, and that's what matters most.

Mom is in a "companion suite" . It really is NOT a suite set up for 2 residents. It is a room designed for a single occupant that has been set up for 2 occupants. The space is tight but manageable. My mother is a wheelchair user. Her roommate is ambulatory. If both occupants were wheelchair users the space would not accommodate both. Also, the bathroom sink is not user friendly for a wheelchair user. The rest of the bathroom is spacious and easy to navigate. The bedroom space is light and bright...a definite positive. And, the dining hall is light and bright with large windows and lovely views to the outdoors. Staff is very friendly and responsive. Glen Mills Senior Living is a friendly community. A few improvements could be made to the facility, but the care and attention given to residents make it worth a positive recommendation.

I think the facility overall is lovely. The majority of the facility is independent care. That section is gorgeous. They have many activities daily. However my loved one is in memory care. Not as pretty. Only common area is the dining area (except in the summer they have a wonderful secure outdoor area). I don't see many activities for this group. They seem short staffed for what they have to do. I often find my loved one sitting in her room alone. Housekeeping in her area has improved over the time we have been there. There are frequently clothes that are not hers in her closet. Communication could be better. My recommendation would depend on what the individual is looking for. My loved one is safe and that is better than her living home alone.

Your care anywhere is as good as the aids that take care of your person. Yes I believe I would recommend this community to other families, but it all depends on the aides just like the nurses in the hospital. If they are good your ok but if not good it can be very bad

I liked the staff and location, décor, and the general setup. Generally the service was better than average; the staff is friendly and attentive to my mom's needs. Activities could be a little more diverse....Would recommend for a senior who is 80% self sufficient or better. Those who need more help might be better off in a slightly smaller facility.

Lindwood is a lovely assisted living facility . There are lots of activities to keep residents engaged. Sadly, my husband was quite ill when there and had a short stay of one month. I think the best aspect of Lindwood is the genuinely caring staff working there. They were truly empathetic regarding his illness and did all they could to keep him comfortable.

I can only speak regarding the Memory Care Unit, but all of the staff in the Memory unit were wonderful with my father. We had a few issues with the billing department, but they worked with us on it.

My loved one was previously a resident at Newhaven Court at Lindwood and the overall experience was good. The facility was very clean. Nobody is perfect, but I found the staff to be friendly and generally good. The food seemed decent and the activities were pretty good.

The staff in memory care are caring, kind, willing to help, and understanding. The activities are geared toward getting the residents involved. We appreciate the fact that communication is encouraged. The move in process went without a hitch. The food is good. The room for my spouse is adequate. Overall, I would recommend The Woods at Cedar Run for memory care residents.

I would strongly recommend that a client should be familiar with what supplies are being provided and photograph items you have questions about. That is how I discovered I was being charged for items not provided. My advice is to always review each monthly invoice closely for errors or false charges.

The facility is nice, staff are very easy to communicate with. They don't always pay attention to dietary restrictions, which can cause issues for diabetics. Housekeeping is acceptable, but they need to work on laundry. My loved one is missing all towels, underwear, and a significant amount of clothing. They tell you to write the residents name on clothing, but that washes off. Then that person just doesn't get their belongings back. Despite this, I would still recommend Exton Senior Living.

I thought they took good care of my mother. We needed a place very quickly and they were very accommodating.

Our loved one [name removed] seems well adjusted and says he likes it there. Based on the experience we have had so far, we would recommend this community to other families.

We toured The Woods at Cedar Run during our search for an Assisted Living facility for my loved one's. This facility was older, but well maintained. The outdoor grounds were beautiful and tranquil. The staff was extremely welcoming and friendly. During the tour with my parents, they provided us lunch in the café and meals for my parents to take home with them. I would recommend this facility to others as an option.

Did a remarkable job of protecting us during the Pandemic. Composed an effective strategy to deal with any appearance of COVID 19. Maintained the meal quality during the pandemic period. It seemed that every negative thing that could happen did, but the staff hung on and did well.

First and foremost all the employees I feel are extremely wonderful to the patients there but I feel that they first much as we pay they should give her more attention besides that the place is beautiful and can’t complain

Our family had an in person tour with The Woods At Cedar Run and this community was our favorite but we had heard they don't always save their residents rooms if they have to go to the hospital. That had deterred us.

The staff is very friendly and they do a great job keeping the residents clean. They have a larger TV room and larger food portions for residents with bigger appetites, ie Men.