IntegraCare Corporation

We picked this community because, it was recommended, the cleanliness ,it seemed to be a good place, and good fit for my loved one. They could improve on the food, and offer more universal dishes.

My loved one seemed to enjoy herself. The staff were very nice, and they took good care of her while I was away. The one thing they need to do is let families know there are no TVs when you're there for respite care. I had to find one at the last minute, which was very upsetting.

Colonial Courtyard at Bedford is in a more remote setting. The facility was very clean and the people were very friendly. The rooms reminded me more of a long-term care facility / were more institutional than the place we chose.

The facility is small enough that the staff has been able to get to know my loved one by name. They understand and respect his preferences. The activities director is exemplary. She has devised a variety of creative activities that appeal to different people. I have concerns that they are understaffed on the weekends. It's frustrating that we have to wait for one of the busy nurses to come downstairs to unlock the door and let us in during the daylight hours on weekends as well as during lunch on weekdays. There have been times when my loved one waited for nursing help for an unacceptably long time. There were also times he required housekeeping staff and nobody was available. These issues tend to occur at night and on weekends. Staff have made an effort to get to know me and are always friendly and helpful.

Recently, 6 days ago, my parents moved fr independent living to personal care at Chestnut Ridge. So far have had a positive experience. Clean, welcoming & good food too! My siblings & I are hoping our parents settle & Chestnut Ridge becomes their forever home.

The Woods at Cedar Run is a very nice place. The staff are so knowledgeable and friendly and they genuinely care about the residents. They all know me by name. In the dining room they keep track on whether you are there or not. If you do not show up, they will call and check on you. They have on site physical therapy. They also offer independent living, assisted living as well as memory care. The apartments are very nice. We got a room on the 3rd floor and that way when my wife needs assisted living we will not have to move again. The setting is also beautiful.

We chose The Residence at Presque Isle Bay because it is right on the bay with a beautiful view, the room was nice, and people were all very friendly when we went to visit. The food they serve is great, they are chef prepared meals. There are some downsides such as they don't have a van to take people to events, so if you do not have family members you are kind of stuck. They just changed management and the price is pretty high. Most rooms are studios and pretty small in size. Most of the staff have been absolutely wonderful, but there have been a few that are less supportive. Overall I would cautiously recommend the facility, make sure to pay attention to the cost.

The Woods at Cedar Run is a nice facility. The biggest drawback for us was the fact that they do not do the residents laundry, so we would have had to come pick it up and do it weekly. It was also more expensive, so we thought that service should have been provided especially for the cost.

Overall we would recommend the Newhaven Court to other families but they could improve their meal selection more and just have a bigger menu

Everything is working out well at Newhaven Court. I can't thank A Place for Mom enough for all the help done with expediency!

This facility is very clean. Staff is very friendly. I would recommend that they have more activities, there doesn't seem to be a very good variety. Housekeeping does great. I would recommend them to friends and family.

I do think the staff are very caring and they truly do care about the residents and are doing their best. My mom is pretty difficult, but they do a good job with her behaviors. They have been great with communication to us and in family meetings they ask what we suggest to help better care for her. They keep the residents pretty active from what I have seen as well. I would absolutely recommend Magnolias of Lancaster to others looking and already have.

We had a video tour of New Haven Court. What we didn't like about it was that it was very large and had a second floor with elevators and presumably wait times for elevators at meals. It was also more expensive and very much less personal.

It was a good place overall.

Our family had an in person tour and it was fantastic and all the people we met with were fantastic. However the rooms at the time that were available were just to small for our loved ones needs.

We had a virtual tour with The Woods at Cedar Run. The facility looked very nice from what we were able to see and they did a good job with the tour. To us, it just came down to the fact that the location was not as convenient for our family to get to.

Everybody has been really great. They've been really nice and really helpful. They do well taking are of my loved one's medications and making sure she eats meals. Everything is always kept really clean. For her, the cincher was the fact that she could take her cat with her. For us, it was the fact that she's safe there.

We had a virtual tour with The Pines of Mt. Lebanon. It was a good tour but it was hard to get a feel for things since it was all done over video.

I like that the community has private rooms for the residents. The staff are friendly. They have an easy to get to the location of the community. The staff are great to work with if you have questions or concerns that the family has. The only issue is that it can be hard to speak to a doctor. There is a monthly recap sent to the family of everything the residents have been up to in the community.

Good community during our tour. They have darker wood décor. The community felt smaller than we wanted.