Holiday by Atria

I chose Redwood Retirement because of the great value for the money. The apartment sizes here vary and the price varies as well depending on the size that you get, but I think it is fair for what is offered. The meals are good and there is a chef on site that prepares them. I think the facility is well managed and I would recommend them to others looking.

My mom loves it here! Especially her room that has cathedral ceilings and a balcony. There is supposed to be a housekeeper coming in once a week, but that has not been happening due to their staffing retention. The food is good, but the portions could be bigger as my loved one does have to ask for seconds. In regards to the staff; I did notice when touring, everyone was overly friendly and welcoming. But now that my mom has moved in, that vibe has changed with the people in the front office. When I walk in, I don't get greeted anymore. Moving into a community can be an overwhelming transition, so I do think that the staff should do a better job of making the residents feel at home. They should introduce the new residents who may not be as extroverted, my mom stayed in her room for a few weeks because of this. The first few weeks in a new community come with a lot of questions and confusion. I understand that there is information provided in pamphlets and paperwork, but when you're elderly, taking the time to read, comprehend and remember pages of information can be difficult. I do think the staff should up their customer service by making it a priority to show the residents around and personally introduce them to the other staff members (the chef, beautician, housekeeper, etc), as well as providing more emphasis on small details like when to be ready for the shuttle. Overall, they should be more patient with the elderly and with explaining things, as it can be a lot to take in.

I would tell others that my loved one was very happy and safe here. I wish we would have made the move a year ago. The staff and residents have a family oriented attitude and this makes for an easy transition into the community.

Our family had an in person tour and we were very pleased with it, we just thought it might be a little to big and they did not offer the higher level of care.

My loved one really liked the food at this community. They do an excellent job with the meals and cleaning the rooms at this community with independent living they do everything that they said they would.

This is an excellent community. There are a lot of activities for the residents to participate in. The staff was excellent to deal with. The food was delivered to the residents rooms due to the pandemic. My loved one enjoyed the time they had in the dining room. Their billing could be improved because they never sent an invoice to the family and when they did there were several mistakes on it.

Our tour at Echo Ridge was fine. They made everything look good. It just was not the environment that I was looking for for my mother.

We had a really nice tour with Blair House, but my dad needed more care than they could offer.

The dining service is 4 out of 5, but the meals are about a 2 - it is just not very consistent and the food needs a little improvements. They have a bus service that takes them out to shop, go to the casino, and the grocery store. This community just has a really comfortable feeling to it.

This community was nice but too far for where we wanted my loved one to be. Very nice and would have picked just wish they were closer to me.

This community was our second choice maybe even our first choice but it was just a little bit further for me to be able to see my mother and it was more expensive. Also the kitchens were not as nice as another community. We really liked the community and the people there seemed great

I like here. I have the freedom to do what I want and I appreciate the dog treats the sales lady give my girls.

I have been very pleased at this community for myself . It may not be the swankiest but it is the homiest community. They are good with everything. They have a lot of activities and different things for us to do.

I chose Anchor Pointe because I watched this facility being built and actually put a deposit on it at the time. The apartment sizes are great, I have one of the biggest that they offer. I am on the corner I have 3 windows and lovely carpet in the living room and bedroom and wood floors in the kitchen. I think they could improve on the food, the soup is amazing but some of the variety on the other meals is not what I would expect. I love it here, the grounds are absolutely beautiful. If you like to go walking or be outdoors you could not find a better place. I would definitely recommend to others looking.

Our family is have a good experience so far and our sister in law is really enjoying it. Sometimes it is hard for her to get around due to her health but she is feeling very comfortable and likes all the services that are offered.

Overall I was very impressed with my tour at Victorian, everything went quite well and it seemed like a great facility.

My parents have lived at BWL for 6 months. I can't say enough positive about the community. The meals are fantastic, the staff is amazing and the residents are friendly. They are very social and the activities keep them busy! I would strongly recommend BWL to anyone in the future.

Court at Pringle Creek is amazing, and our aunt is really loving it there.

My brother and I never imagined finding the ideal place for our mom would be so easy. Michigan has long been our family’s home, so when Mom’s independence began to slip, my brother, in Connecticut, and myself, in North Dakota, desperately needed to find an independent living facility near home where she could become part of a community. The Blue Water Lodge was it. From day one, the Lodge’s staff has been supportive, attentive, and caring. I should be used to it by now, but I’m always pleasantly surprised to come home and hear everyone from dining room servers to the site director greeting Mom by name while pleasantly kibitzing with her. It’s been three years since Mom became a resident at the Lodge, and in that time neither she nor anyone else in our family has even once considered looking into a new home for her. Every so often, first time’s the charm…

So happy our Grandfather is at the blue water lodge. And the management is the epitome of professionalism. Thank You Barb Watson for all that you do.