Holiday by Atria

great amenities

Did not have nursing on site

Talked to someone here and she is sending us some information. If we go down for a visit to LA we may schedule a tour if we like what we see in the literature. The price range she quoted more reasonable than Summerfield Estates was.

Clean, answered all our questions. will transport him to doctor. Looked at studio and one bedroom. like that there is a live in employee. lovely grounds. good location. concerned about higher level of care if needed.

Cordial staff (lauren) Nice amenities revolving around dining. Fees may put us in a studio or 1 bedroom. 3 story structure with very limited grounds. Facility is clean and well organized. Parking for residents and guests appeared congested

All inclusive.. has studio apts.

The rent includes cleaning her apartment once a week. That doesn't happen. My mother just had surgery and they are supposed to bring her meals to her. They didn't feed her dinner last night and hadn't planned to feed her breakfast until I came in to find out why. There currently is no manager and someone from corporate is here to observe and hire someone. They are understaffed. Repairs are hard to get done. Had to wait weeks. When my mother's shower broke their solution was to make her walk to the room Nextdoor which is the employee break room. The talk between the residents is that many are moving out because it is too expensive here

My tour at Fleming Point was not great. It just did not settle well with me. And I did not like the location.

The facility is lovely, it looked very clean and polished. We did not get a warm and fuzzy feeling though. The staff were not approachable and did not seem excited to help and the residents we encountered were not the friendliest. Just not the place for us.

The community is kept very clean, and the staff members are very nice. However, due to the covid restrictions there are minimal activities, they pretty much only have bingo. The location is great, it is near a therapy and exercise centers, and it is very close to Goodwill, and a high school football field.

The food is not good for seniors. The food bland and boring, the variety was lacking. The community is 100 % independent living, and they do not offer any assistance other than housekeeping that you need to pay extra for. They need to offer more engaging activities for the residence. There has been some turnover in management also. I would only recommend this community if your loved one was completely independent and the community fits your needs.

This place has its up and downs, trying to provide comfort during COVID, the management did their best to keep the residents and workers safe.

I definitely am not getting good service. The food is awful and I don’t eat most of it so it is going to waste. Thankfully I am able to do most of my cleaning. For what I am paying for this apartment, it is not worth it and I will be looking elsewhere

My biggest concerns are lack of security on site, only one small elevator for a large 3 story building, and the practice of scheduled meal availability in the dining room. Also, the kitchens only have a refrigerator. For an independent senior living community, it should include a stove top, oven , and garbage disposal.

We moved my mother into the community in November 2018. During her time at the community, she enjoyed most of the activities, meals and staff. She had a large 1-bedroom apartment that had been well-maintained. The facility is older and needs a few updates (some of which have been done recently). While Mom was well, this was a perfect place for her. Unfortunately, Mom started to decline soon after moving in and she had to move out in April 2019 and into a nursing home. The staff at the community were kind and concerned about Mom's health. We did use outside services for a brief time to check on her & ensure medications had been taken. Mom only spent 66 days in her apartment out of the six months she had leased. She is doing well in her new place at the nursing home. The lease is month-to-month. The community requires a 30-day notice for move-out. There is a catch - if you voluntarily move out and do not give notice at the end of the month, you will be held over until the end of the following month (i.e. give notice on the 2nd of January, you are financially obligated through the end of February). Even if a resident dies, 30 days notice is required. The language in Mom's lease was a bit confusing - stating that if she required a higher level of care, the lease terminates. It also doesn't specify if wraparound applies to death or if the facility terminates the lease. My point of bringing this up is to make CERTAIN you understand the stipulations up front. The facility management pointed to corporate's guidelines and that "their hands were tied". One would think that if a resident required a higher level of care, only a 30-day notice would be sufficient (as is law in Tennessee). The practice seems a bit unfair in holding a senior on a limited budget beyond a reasonable notice period. Also, make sure you have a plan in place should your loved one need assistance with anything - this is not an assisted living facility, nor do they have nurses on site. We knew this up front, but didn't have a clear plan in place should Mom's condition change.

Very nice facility with a nice variety of activities. Unfortunately, The Victorian wasn't a good fit for mom who needed a higher level of care. Communication with leadership at the Victorian was excessively difficult when it came time to coordinate the details of moving mom out.

The facilities are great for independent living. There are a number of residents that require supported help. A nurse should be available at all times. The staff and management should be available to help in unexpected incidents and solving problems. Should be more engaged for the residents that require supported help. They should be working with health services. The monthly cost is based on assumption that the residents will use or be involved in all activities and programs which seems to be a high cost for monthly rent. Review of management and staff needs to be conducted on a yearly basis with regards to productivity, professionalism, caring, concern and compassion at all times throughout the day.

Although this seemed like a nice place. Having my grandfather ending up in hospital just before moving in and then requiring additional care we still had to pay the facility one months rent. Although they were nice that they did not charge us 3 month rent, I feel that they are working with seniors, things happen. If it was just a change in mind then I understand the charge, but this was due to needing a higher level of care. This I don't agree with. The staff did appear to be very friendly and the residents were very welcoming. I think it would have been a great place if my grandfather was still at the level of care that he required.

The location is great. Close to shopping and public transportation. Things to consider before signing a lease 1) The bathroom 2 seat shower is dangerous. The seats when wet are very slippery. There is NO room for a bath chair. This scenario gives the the shower "high risk" status for falls. I recommend having an OT do an assessment before moving in. 2) The daily food menu does not indicate food ingredients for those requiring a NAS, diabetic or gluten free diets.. 3) The building has only one small elevator. This is a concern at meal time when residents who require walkers are all trying to get to the dinning room at the same time. 4) The building is 15+ years old many suites require in upgrading I.e. Chips in counter tops and bathroom vanities, screen doors that need replacing etc. I suggest checking the suite you intend to rent and have the repairs done before moving in. In my experience, these issues will not be tended to after you sign the lease. 5) Get a clear statement in writing of potential annual rent incresas. 6% to 8% are the norm at the present time.

Limited attractive regular activities We seem to be reluctant to make changes - co-ordinator does a good job but suggestions usually go unheeded. Food varies. Sometimes good, sometimes awful. Unfortunately it seems that when potential clients come to a meal, that is a a "bad" day. Library, TV room, etc. are comfortable and attractive, as is the atrium. The "competition" has a weekly cocktail hour - it was a toss-up where I came!