Holiday by Atria

I would recommend this community if your loved is totally independent. Communication was not the best and they needed to communicate things to us before they became a problem but didn't. The covid plan was good we wore masks and took temperature anytime we visited.

I am quite impressed that no residents have contracted the virus. This because is because of all the protocols by the community.

There is a disconnect between billing and the family. The community has gone above and beyond with the staff, they are great. Response time could be better when we have questions. The communication with the email is quick. I would consider this community if you need a retirement community.

The pandemic has limited several services for the residents. They've made some upgrades to the building. The food is Mediocre.

ratings above

The housekeeping for the apartments was excellent. The overall cleanliness for the community was less appealing. The meals were delivered at various times and as late as 7 pm. There was supposed to be a delivery schedule and the community did not stick to the schedule.

We chose The Woods at Canco because of the location and they had a semi-stand alone cottage available so she would not be inside the main building. I had a meal up here and the food was not good. The quality needs to be improved and when it was delivered it was cold. It was very hard to make a decision with the pandemic going on, we were not able to see activities, test meals, etc. Overall, if food is high priority for your loved one I would not recommend. If there is anyway you can post the decision until pandemic is over, I would recommend doing that. It is the only way to give it a true test.

The staff is nice and the community is good. I would recommend the community to others and it's about half the price of other communities in the area.

The community was in a nice area, but a little pricey.

When I moved in, the food was absolutely excellent and was one of the reasons that I chose it. People who came to visit even raved about it. They have gone through many different chefs and the food has deteriorated over the courser of the year. The staff is very friendly and pleasant here.

The perception of a great community with lots to do is not true. With covid, we have been isolated and there are not very many activities. I would not recommend this community to others.

The meals themselves would be a three in a half, and with the lock down the meals are being delivered to our rooms. The building itself is old it could use face lift, it is just worn out. The staff is thinly staffed and there are. We are very impressed with the friendliness and they try their best.

as long as you are good on your own you're fine. But if you need any assistance this facility doesn't offer it. there is no one at the community from 7 pm-7 am. If your independent then I would recommend this community.

Our loved one seems fine and happy here at Briarcrest Estates. We locked in his room price when he moved in so it cannot go up so that is nice. Last time I saw him he seemed to be improving mentally and physically. It seems to be an adequate facility.

If you are truly independent then this facility will work. You need to be physically and mentally together to be her. The food is good and they offer a good varity. The room sizes are ok but there are different sizes available.

We chose Montara Meadows because we liked the location and they had a very nice section in the back where your dogs can run and play.The apartment sizes here were good and the facility overall was very nice. I would recommend to others who are looking.

The day to day staff members were great, but the management was the main issue. During the time our loved ones were there, they seemed to change the supervisor position multiple times. We think the pricing was pretty fair for what you got, and the food was decent. The rooms were pretty nice, and the activities were minimal.

Staff has been exceptional. My complaint is with the kitchen. They can't get meals to Residents. In the dining room it's hot! Everything's cool, mushy vegetables. Can't say enough about the staff, living through this crazy time.

Coronavirus has presented many problems. Great location in City, on bus route. Nice city. Unit appears to need more help at present.

The general manager is not the right person for the job. She does not know how to talk to people of age. She never smiles, hardly says hello. Talks down to you. Had to have the last word. That is not what people need who live here. Unfriendly place. I am leaving. Her nickname is [removed].