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Explore 133 Holiday by Atria communities offering independent living for a worry-free, “cruise-ship experience” lifestyle at an all-inclusive monthly cost, and read 10,295 Holiday Retirement reviews averaging 4.3 out of 5 to see why so many residents wish they discovered Holiday Retirement’s engaging community sooner. Holiday Retirement locations include Best of Senior Living Award winners and enrich residents’ lives by providing convenient services and amenities, spacious apartments, chef-prepared meals, and engaging daily activities. Their Holiday365 app even recommends activities tailored to the senior’s preferences and helps residents stay connected with each other, bringing joy and encouraging an active senior lifestyle.
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9.2

Review Score

10,295 reviews
133 communities
25 senior living award communities
Starting from $X,XXX/mo
5 community videos

Holiday by Atria community listings

Showing 133 communities
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Holiday Gardens at Wakefield

12800 Spruce Tree Way, Raleigh, NC 27614

Starting at$X,XXX+ monthly
16
16 Photos available
10
Review Score
125 reviews

Tina was excellent to work with. Patient as dad was making his decisions and kept us updated throughout the process. Seems well managed. Liked the activities, something for everyone. Good value with the...

Provides: Independent Living

The Gardens at Wakefield provides a fulfilling, independent lifestyle in a welcoming environment.The Gardens at Wakefield is located in Raleigh, NC, the capital and second largest city in the state. The community is conveniently located in the northeast corner of Raleigh with close proximity to...

... Read more

Holiday Colonial Village

2910 North Eastman Road, Longview, TX 75605

Starting at$X,XXX+ monthly
10
10 Photos available
8
8 Floor plans available
9.9
Review Score
92 reviews

The amenities provided to a resident.. sheets, 2 sets of towels, toilet paper, trash bags for bathroom and kitchen. Room cleaned 1x weekly with sheets changed Full kitchen( refrigerator electric stove dish...

Provides: Independent Living

Built on beautifully landscaped grounds with mature trees and winding pathways in a quiet, residential neighborhood, you'll enjoy our elegant facilities and the convenience of being close to all life's necessities. We're situated near shopping, healthcare, and many wonderful and unique local...

... Read more

Holiday Indigo Pines

110 Gardner Drive, Hilton Head Island, SC 29926

Starting at$X,XXX+ monthly
9
9 Photos available
28
28 Floor plans available
9.9
Review Score
65 reviews

Well kept, organized, very supportive friendly staff (like family) and other residents friendly. Definitely recommend to others. Located close to airport, hospital, shopping, main street. Local...

Provides: Independent Living

Indigo Pines provides a fulfilling, independent lifestyle in a welcoming environment. Situated within beautiful grounds on fabulous Hilton Head Island, you'll love the elegant comfort of our facilities while enjoying the charm and convenience of the island. We're just minutes from shopping,...

... Read more

Holiday Glenville

2 Tryon Avenue, Glenville, NY 12302

Starting at$X,XXX+ monthly
7
7 Photos available
9.8
Review Score
58 reviews

Looking for options for 90 yo mother in law that should not be living by herself in rural area. I heard about Provincial and scheduled a tour. She has been living there now for 6 weeks and not once has...

Provides: Independent Living

Holiday at the Atrium provides a fulfilling, independent lifestyle in a welcoming environment. Our all-inclusive month-to-month rent covers: - Private apartment suites - Daily chef-prepared meals from scratch - A variety of enriching activities - Maintenance-free living - Weekly housekeeping...

... Read more

Holiday Thornton Place

2901 Southwest Armstrong Ave, Topeka, KS 66614

Starting at$X,XXX+ monthly
13
13 Photos available
20
20 Floor plans available
9.8
Review Score
94 reviews

I really like it here. The staff is very friendly and they are very helpful. I love my apartment and my patio. I enjoy eating meals in the dining room with my friends. I also enjoy the activities. I’ve...

Provides: Independent Living

Thornton Place provides a fulfilling, independent lifestyle in a welcoming environment. Nestled within gorgeously landscaped grounds in the Flint Hills, you'll love the grandeur of Thornton Place while enjoying all the conveniences of nearby Topeka. We're just minutes from shopping, dining,...

... Read more

Holiday Winter Village

255 Mayer Road, Frankenmuth, MI 48734

Starting at$X,XXX+ monthly
15
15 Photos available
4
4 Floor plans available
9.8
Review Score
422 reviews

Winter Village has everything you need and more. From the variety and quality of food to the large library and store I am glad I moved here. The diverse culture allowed me to meet so many new people. I...

Best Meals and Dining
Provides: Independent Living

Nestled within one of Michigan’s most sought after relaxation spots, Independence Village of Frankenmuth is a community within a community. With Independent and Enhanced Living accommodations, enjoy all the comforts of independence with the benefit of additional care services. Residents can...

... Read more

Holiday Lighthouse Pointe

933 Cedar Road, Chesapeake, VA 23322

Starting at$X,XXX+ monthly
12
12 Photos available
9.8
Review Score
80 reviews

The only downside is that they do not have night time security. They do have an evening shift maintenance person who helps keep an eye on things after 8pm until about midnight, but I don't think anyone is...

Provides: Independent Living

Lighthouse Pointe provides a fulfilling, independent lifestyle in a welcoming environment. Located in the beautiful and historic town of Chesapeake, Lighthouse Pointe offers you quality and comfort along the Atlantic coast. We're close to fine dining, wonderful shopping, excellent healthcare...

... Read more

Holiday Creekside Terrace

3895 Old Vineyard Road, Winston-Salem, NC 27104

Starting at$X,XXX+ monthly
14
14 Photos available
9.8
Review Score
79 reviews
Provides: Independent Living

Creekside Terrace has been in the business of caring for Seniors. We love all Seniors and are passionate about helping YOU live a better life. Senior Care is our passion.

... Read more

Holiday Golden Oaks

33398 Oak Glen Rd, Yucaipa, CA 92399

Starting at$X,XXX+ monthly
13
13 Photos available
3
3 Floor plans available
9.7
Review Score
97 reviews

We put my mother at Golden Oaks because it was close to our home. The facility was clean and the employees friendly. I visited twice a day until her passing. I spoke to many of the residents and everyone...

Provides: Independent Living

Golden Oaks provides a fulfilling, independent lifestyle in a welcoming environment.Nestled on stunning landscaped grounds in the foothills of the San Bernardino Mountains, you'll love the elegant quality of our facilities while enjoying the convenience of our nearby community. We're just minutes...

... Read more

Holiday Palmer Hills

2617 Maplecrest Road, Bettendorf, IA 52722

Starting at$X,XXX+ monthly
12
12 Photos available
16
16 Floor plans available
9.7
Review Score
76 reviews

Great staff, the building is beautiful recently remodeled, they take great care of my grandmother. If you have a loved one Palmer Hills is the place to be!!!! She feels very safe In her apartment and that...

Provides: Independent Living

Palmer Hills provides a fulfilling, independent lifestyle in a welcoming environment. Tucked away in a quiet suburb of Bettendorf, residents love the convenience of living in this charming and bustling community. You'll appreciate being just minutes from shopping, medical offices and numerous...

... Read more

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Holiday Sugar Valley Estates

4320 Georgetown Drive, Loveland, CO 80538

Starting at$X,XXX+ monthly
17
17 Photos available
9.7
Review Score
78 reviews

Everyone is very nice and accepting. I would recommend to others. I was impressed that as soon as I was walking in it was so bright and welcoming along with the staff.

Provides: Independent Living

Sugar Valley Estates provides a fulfilling, independent lifestyle in a welcoming environment. Nestled against the foothills of the Rockies on lovely grounds in Loveland, 'America's Sweetheart City,' you'll love everything about your friendly, elegant new home. We're just minutes from shopping,...

... Read more

Holiday Country Squire

1602 Buckingham Street, Saint Joseph, MO 64506

Starting at$X,XXX+ monthly
13
13 Photos available
9.7
Review Score
70 reviews

There is an adjustment period and family needs to visit to help with transition. I would recommend to others. My brother likes it very much

Provides: Independent Living

Country Squire provides a fulfilling, independent lifestyle in a welcoming environment. At Country Squire retirement community, you'll receive the royal treatment. We're located in a quiet corner of St. Joseph, a community that recalls the small-town friendliness of past generations. And if you...

... Read more

Holiday Aspen View Senior Living

3075 Avenue C, Billings, MT 59102

Starting at$X,XXX+ monthly
11
11 Photos available
27
27 Floor plans available
9.7
Review Score
108 reviews

For the first 3 months things have been fine. People are friendly. She's has friends now. They feed her three times a day which she enjoys the meals and everything seem to be very delightful for her.

Best of Senior Living All Star
Provides: Independent Living

Holiday Retirement provides a fulfilling, independent lifestyle in a welcoming environment. Beautiful fishponds, fountains and waterfalls await you at Aspen View. Our lovely landscape covers nearly five acres of gorgeous Montana countryside, complete with gentle paths and wonderful views of the...

... Read more

Holiday Forsyth Court

2945 Reynolda Road, Winston-Salem, NC 27106

Starting at$X,XXX+ monthly
8
8 Photos available
14
14 Floor plans available
9.6
Review Score
82 reviews

The place was great, and mom has moved in and has gotten pretty settled. Thank you all for the help. It made it easier. The price is great for a 1 bedroom. They have a great friendly staff. Many activities.

Provides: Independent Living

Welcome to Forsyth Court, an independent senior living community with compassionate staff and friendly neighbors. Boasting amenities and services, it's easy to picture what your life will be like here with us. As a resident, you'll enjoy a spacious studio, one-, or two-bedroom apartment suite...

... Read more

Holiday Maple Downs

7220 E Genesee St, Fayetteville, NY 13066

Starting at$X,XXX+ monthly
17
17 Photos available
3
3 Floor plans available
9.6
Review Score
64 reviews

Really great staff; very nice facility. I would recommend to others. I will add that the people who live there are very welcoming to new people. They have "resident ambassadors" that take new people under...

Provides: Independent Living

Maple Downs provides a fulfilling, independent lifestyle in a welcoming environment. Enjoy our private rural setting featuring a pond and wildlife in Fayetteville, a quiet suburb of Syracuse. You'll love the convenience of being situated close to shopping, first-class healthcare and unique...

... Read more

Holiday Rancho Village

39630 Fairway Dr., Palmdale, CA 93551

Starting at$X,XXX+ monthly
16
16 Photos available
3
3 Floor plans available
9.6
Review Score
62 reviews

The Staff including the managers are very friendly and accommodating. The place is always clean and the grounds are kept up nicely. The rooms are larger than most places we looked at. The residents are...

Provides: Independent Living

Rancho Village provides a fulfilling, independent lifestyle in a welcoming environment. Located in the beautiful desert country of Palmdale, you'll be charmed by the graceful elegance of our facilities and our warm and caring staff. We're just minutes from shopping, a restaurant circle and...

... Read more

Holiday Sky Peaks

1520 Sky Valley Drive, Reno, NV 89523

Starting at$X,XXX+ monthly
9
9 Photos available
11
11 Floor plans available
9.6
Review Score
65 reviews

If I ever have to be put in a home for help, I would definitely Come to holiday sky peaks. I've already told my daughter that's where I wanna go. No complaints about the food. The food was really good. I...

Provides: Independent Living

Sky Peaks is in Northwest Reno with gorgeous, panoramic views of the Reno skyline and Sierra Nevada mountains – in a quiet, residential neighborhood across from a beautiful park – yet we’re just minutes from lots of shopping, downtown Reno and Interstate 80.Sky Peaks is an independent living...

... Read more

Holiday Smoky Springs

940 South Enota Dr NE, Gainesville, GA 30501

Starting at$X,XXX+ monthly
17
17 Photos available
23
23 Floor plans available
9.5
Review Score
124 reviews

Very friendly, courteous staff, beautiful facility (though they could use a second elevator), 5-star dining facility/food service. Lots of fun excursions available and in-house activities to keep one busy.

Provides: Independent Living

Smoky Springs provides a fulfilling, independent lifestyle in a welcoming environment. Nestled near the Northeast Georgia Mountains and overlooking Lake Lanier, Smoky Springs is the home you've been looking for. Residents love the peace and quiet of a country home with big city conveniences...

... Read more

Holiday Middleton

9401 Old Sauk Road, Middleton, WI 53562

Starting at$X,XXX+ monthly
8
8 Photos available
9.5
Review Score
137 reviews

Middleton Crossing is a wonderful place. I visit weekly to see the friends my mother made when she lived here. The staff are welcoming and caring although I no longer have ties here. I come to visit...

Provides: Independent Living

The Jefferson has been here for over 16 years near beautiful farmland, Pope Farm and corn fields.We have senior care on site to offer Assisted Living. Our staff members have longevity over 15 years and more. We have won "Best Place to Live" 2018 and "Best Place to Work 3 years in a row. We are...

... Read more

Holiday Orchid Terrace

4474 Butler Hill Road, Saint Louis, MO 63128

Starting at$X,XXX+ monthly
9
9 Photos available
9.5
Review Score
78 reviews

Staff - has had turn over in last 6 months- but maybe happens everywhere. Residents enjoy the meals and dining service. Activities - Seems like a 5 (residents not always interested). Yes, we would...

Provides: Independent Living

Orchid Terrace provides a fulfilling, independent lifestyle in a welcoming environment. Located on beautiful grounds in a quiet corner of St. Louis, you'll be charmed by the elegance of our facilities and the convenience of living in the heart of it all. We're just minutes from shopping,...

... Read more

Holiday Parkview in Allen

1451 South Greenville Avenue, Allen, TX 75002

Starting at$X,XXX+ monthly
2
2 Photos available
9.5
Review Score
203 reviews

Hello we are 50 days in here and are very happy. Food is very good, maintenance is on the spot, and there is plenty of activities for everyone. Everyone (staff and residents) are friendly and helpful....

Provides: Independent Living

Beauty and elegance surround you at Holiday Parkview in Allen. From the outdoor pool to the tastefully designed common areas, this pet-friendly community is nothing short of grand. The lush campus is filled with landscaped gardens and paved walking paths. Outdoor lovers will enjoy residing so...

... Read more

Holiday by Atria Andover Place

2601 Andover Court, Little Rock, AR 72227

Starting at$X,XXX+ monthly
2
2 Photos available
9.5
Review Score
80 reviews

Great overall job taking care of my mom and love the price for the service I would recommend your place to others for a job well done. I couldn’t have mom in better care the staff is great the food is awesom

Provides: Independent Living

Andover Place provides a fulfilling, independent lifestyle in a welcoming environment. Situated on beautiful grounds in a quiet corner of Little Rock, you'll love the graceful elegance of our facilities, the warmth of our staff, and the convenience of living just minutes from all the things...

... Read more

Holiday Chateau McKinney

5701 Virginia Parkway, McKinney, TX 75071

Starting at$X,XXX+ monthly
7
7 Photos available
9.5
Review Score
139 reviews

I would give the overall experience a 5. My dad has been at Chateau for about 16 months and has been happy since he moved in. Clean, quiet, friendly staff - just what my father was looking for. He has made...

Provides: Independent Living

The Chateau provides a fulfilling, independent lifestyle in a welcoming environment. Experience the carefree retirement lifestyle you've always imagined at this stunning community in the heart of McKinney. The Chateau is conveniently located near area medical centers, world-class golf, and many...

... Read more

Holiday Carson Plaza

2120 East Long Street, Carson City, NV 89706

Starting at$X,XXX+ monthly
14
14 Photos available
16
16 Floor plans available
9.4
Review Score
84 reviews

I have been at Solista for one year this month. I am very happy here. Wonderful staff. Good food. Nice property. Lots of activities all the time. Something for everyone. I am very happy with my choice.

Provides: Independent Living

Carson Plaza provides a fulfilling, independent lifestyle in a welcoming environment. Nestled within beautifully landscaped grounds in the charming community of Carson City, you'll love the tasteful elegance of our facilities while enjoying the convenience of being in the heart of it all. We're...

... Read more

Holiday Crescent Heights

240 Branchview Drive Northeast, Concord, NC 28025

Starting at$X,XXX+ monthly
1
1 Video available
9
9 Photos available
9.4
Review Score
81 reviews

Not a bad place to be. Staff is very welcoming and friendly. The activities daily aren't too bad. Having a little more option on daily outings would be great and food quality is average. Would be great to...

Provides: Independent Living

Crescent Heights provides a fulfilling, independent lifestyle in a welcoming environment. You'll be delighted with the rich history of downtown Concord, a charming little area just to the northeast of Charlotte. With mild winters and warm summers, you'll be free to enjoy all the sites and...

... Read more
Viewing 1-25 out of 133 communities

Community videos

View the Holiday by Atria lifestyle. From private and common living areas to activities and dining options, these virtual tours will show you how Holiday by Atria welcomes its residents home.

Holiday Regency House

Take a virtual tour of The Regency House in Decatur, GA
Take a virtual tour of The Regency House, an independent living community in Decatur, GA. This pet friendly senior living facility features an on-site library, beauty salon, and butterfly garden, as well as a wide variety of social activities. To schedule a live tour or to compare options, contact a local senior living advisor.

1 min March 23, 2022

Westgate Village

Take a virtual tour of Westgate Village in Glendale, AZ
Take a virtual tour of Westgate Village, a maintenance-free pet friendly Independent Living community located in Glendale, AZ. To schedule a live tour, contact a local senior living advisor.

1 min May 15, 2022

Holiday Madison Meadows

Take a virtual tour of Madison Meadows in Phoenix, AZ
Take a virtual tour of Madison Meadows, a maintenance-free pet friendly Independent Living community located in Phoenix, AZ. To schedule a live tour, contact a local senior living advisor.

1 min May 15, 2022

Vista del Rio

Take a virtual tour of Vista del Rio in Peoria, AZ
Take a virtual tour of Vista del Rio, a maintenance-free pet friendly Independent Living community located in Peoria, AZ. To schedule a live tour, contact a local senior living advisor.

1 min December 14, 2022

Holiday Crescent Heights

Take a virtual tour of Crescent Heights in Concord, NC
Take a virtual tour of Crescent Heights, a maintenance-free pet friendly Independent Living community located in Concord, NC. To schedule a live tour, contact a local senior living advisor.

1 min December 23, 2022

Reviews
for Holiday by Atria

9.2
Review Score
5,618 reviews

Review Score

5,618 reviews
9.2

Out of 10


5 star

59%

4 star

27%

3 star

9%

2 star

3%

1 star

4%

A Place for Mom has scored Holiday by Atria with 9.2 out of 10 using our proprietary review score based on 1,538 reviews in the last 2 years. Over all time, Holiday by Atria has 5,618 reviews with an average "overall experience" of 4.3 out of 5.

Cleanliness

4.3

Meals & Dining

3.8

Care Services

4.2

Activities

4.2

Staff

4.5

Value for Cost

4.2

Overall Experience
3,298
1,508
487
153
172
Date Submitted
432
738
1,538
Reviewer
1,460
2,870
1,191
37
Care Received
0
5,618
0
481-500 of 5618 reviews
Sort by

5.0
E.R. - Resident/client
Independent Living
December 5, 2024
Enjoy It Here

I enjoy Crescent Heights & the staff. Everyone is friendly. My housekeeper and the other girls are so nice. And if my TV is not working we have an excellent maintenance man. I would never move from here. I also have met by best friend since moving here! We walk together most days, eat meals together, and enjoy one another's company.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

No data collected

Activities

5

Staff

5

Value for Cost

5


5.0
Barbara L - Family/Friend
Independent Living
December 5, 2024
Incredible Service for My Parents

My parents just moved in and the staff were extremely welcoming especially [name removed]. She was so helpful in helping them move and get adjusted. They have already met so many friends and are loving the activities. [name removed] and [name removed] have been extra kind as well.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Laura Bond - Family/Friend
Independent Living
December 5, 2024
Very thankful

Everyone there is pleasant to be around. The employees are very helpful and professional. The atmosphere is wonderful and they keep the place clean. The employees go out of their way to make sure all needs are met. I am thankful for Forsyth Court and feel comfortable with my parents staying there.

Cleanliness

5

Friendliness

5

Meals & Dining

4

Care Services

5

Activities

5

Staff

5

Value for Cost

4


5.0
Mike T - Family/Friend
Independent Living
December 4, 2024
Great

People and staff are very nice and my mother feels comfortable there. People love to help the residents in any way possible. Very clean place and kept up and updated for people with Disabilities. My aunt was not getting treated fairly at her senior living Facility so my cousin asked if we liked it and she is coming there Saturday and that way my mom and her sister can live a few doors down and visit and keep one another company.

Cleanliness

5

Friendliness

5

Meals & Dining

3

Care Services

5

Activities

4

Staff

5

Value for Cost

4


5.0
Genevia - Family/Friend
Independent Living
December 3, 2024
LOVE this place!

This home has helped my great grandmother among IMAGINABLE measures!!! We were so scared of sending her to a home, we’ve heard so many sad stories of the elderly becoming depressed - that’s just not the case here!!! Her spirit and personality has started shining through and she hasn’t been this happy in AGES! Highly recommend, even I wanna live here now haha!

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Anonymous - Family/Friend
Independent Living
December 2, 2024
Verified Review
Friendly and caring staff

For Blair house, i would give them all 5's on those questions. They were awesome. My dad liked it there, but needed more care than they could provide so we had to move him.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Delbert H - Resident/client
Independent Living
November 26, 2024
Happy Resident

Having lived here through a change of ownership, complete remodeling of the interior and many staff changes, I remain happy and satisfied overall. The vacations are wonderful and very quiet. Also close to amenities.

Cleanliness

5

Friendliness

5

Meals & Dining

4

Care Services

No data collected

Activities

5

Staff

5

Value for Cost

4


5.0
Karl F - Resident/client
Independent Living
November 26, 2024

All is good

Cleanliness

5

Friendliness

5

Meals & Dining

4

Care Services

4

Activities

4

Staff

4

Value for Cost

No data collected


5.0
Richard J - Resident/client
Independent Living
November 22, 2024

This is the place you've been looking for.

Cleanliness

5

Friendliness

5

Meals & Dining

4

Care Services

5

Activities

4

Staff

5

Value for Cost

5


5.0
Sheila C - Family/Friend
Independent Living
November 22, 2024
Verified Review
Perfect place for Dad

5 for all categories. My father is very pleased with the life that he is able to lead there and grateful that we found Maple Downs. My father is one of the Ambassadors at Maple Downs and enjoys meeting with prospective residents and their families to answer questions that they may have. During a recent conversation that we had he commented that he is grateful for the full life that he is able to lead at his age and that it is nothing like the life he would have had if he was still living at home alone. He is aware of the rising cost of living and commented that he is very glad that he no longer has household and automobile expenses.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Anonymous - Family/Friend
Independent Living
November 20, 2024
Verified Review
Review for Holiday The Manor at Oakridge

They are not holding up their promise...a little dishonest...The meals are great, the apartment is very small, it's safe and clean, people who live there are friendly... Some of the staff is not friendly. We picked them because of the one month free rent and they haven't given it to him yet

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Robin - Family/Friend
Independent Living
November 15, 2024
Verified Review
Review for Holiday Devonshire Estates

It's a lovely space and landscape and has a lot of small areas to hang out in and lots of activities. My mother also says that the food is good.

Cleanliness

5

Friendliness

4

Meals & Dining

4

Care Services

4

Activities

5

Staff

4

Value for Cost

5


5.0
Anonymous - Family/Friend
Independent Living
November 13, 2024
Verified Review
Review for Holiday Warburton Place

Great community with all the amenities. I would recommend to others.

Cleanliness

5

Friendliness

5

Meals & Dining

3

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Rebecca H - Resident/client
Independent Living
November 12, 2024
Verified Review
Good community

It seems the staff here really cares about the residents. I would advise anyone who is looking for a place to give it a try. It is more expensive than a regular apartment but here you are part of a community. The food is ok, not great. It's a good community and so far I'm happy here.

Cleanliness

4

Friendliness

5

Meals & Dining

3

Care Services

No data collected

Activities

No data collected

Staff

5

Value for Cost

5


5.0
Renee W - Family/Friend
Independent Living
November 12, 2024
Verified Review
Things to know

We chose this facility because it was the closest to his dialysis center and doctor. At the time, we thought he'd be there for just a few months. But it became his permanent resident. The rent has gone up 11 times in the past two years. In [date removed] it was [price removed]. Today it's $[removed] for the same studio. The new administration has changed to autopay. So now we don't even know how much more it will be until they withdraw from our account. There is a high turnover. As soon as someone starts working on a problem for you, they leave the position, and then no one knows anything and you have to start over. Needless to say, some things never got addressed.

Cleanliness

5

Friendliness

5

Meals & Dining

2

Care Services

5

Activities

4

Staff

4

Value for Cost

1


5.0
Anonymous - Resident/client
Independent Living
November 12, 2024
Verified Review
Holiday Birch Heights review

My overall experience was positive but one minus was having to park my car outside - definitely a minus in the winter. There are a small number of garage spaces but these are only available if a resident dies or moves and the waiting list is long. Also there are four floors and only one small elevator. Poor planning on the architect's part. Very clean, well-managed facility. Very friendly and helpful staff. This is really a good facility for people who are still ambulatory. I noticed too many people who were moving in when they were really in need of more assistance than was provided. Meals were excellent and dining was fine. However if one needs to have meals delivered to their apartment there's an extra charge. The meal schedule wasn't good for me. Breakfast hours were too late for me because I needed to be at my parish by 7:30 so I had to make my own breakfast. Activities were well-planned and interesting but I didn't have time to engage in many of them. This facility is not a good choice for someone with limited resources. The monthly rent was raised when I lived there and it proved to be too much for some of the residents and they had to move to a different place. I really liked the staff at Birch Heights and the apartment was nice. However I found it a bit too "cliquey" for me. That's not unusual for congregate living but too many people didn't seem to have a group that welcomed them and invited them to share a table or an activity. Birch Heights works best for folks who are ambulatory (With or without a cane, walker or rollator) but might not be good for an elderly person who needs support services unless their insurance covers those needs). That's what makes these decisions so difficult for families trying to make a good choice for a loved one without a support system. I know my experience was different because I was still an employed person. I'm glad that you're there to help people make an informed decision for themselves or a loved one.

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Trisha E - Family/Friend
Independent Living
November 10, 2024
So far so good

We were looking for a place for my Dad, who is independent, still drives, but for me, I needed peace of mind knowing people could care for him if he needed help. Palmer Hills checked off all the boxes. He has a studio, and it feels much bigger than expected once we moved him in. The balcony was so important, he can put out his bird feeders and the outdoors. The staff is helpful, the food is decent and overall we’ve been happy with the decision. This really is an all inclusive independent facility (meals, laundry, housekeeping etc.), not to mention doesn’t break the bank, like some of the other facilities out there. It’s a great option and definitely worth the look!

Cleanliness

4

Friendliness

5

Meals & Dining

4

Care Services

4

Activities

5

Staff

5

Value for Cost

5


5.0
Dawn W. - Family/Friend
Independent Living
November 9, 2024
Verified Review
Clean and Friendly

5 across the board. Price was high for a studio but it worked best for Mom. I was happy having her there and everyone was so nice! I would live there as it is just a Retirement facility but it's too $$ for me!

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


5.0
Michela - Toured community
Independent Living
November 8, 2024
Wonderful place

Staff is very friendly and helpful. The food is excellent and more than enough. They have about 6 activities a day which people like. I haven't participated yet since I am still unpacking. It's one of the reasons I came. They also have a stove and oven to use. I make goodies for my church's coffee hour and didn't want to give that up. That's another reason I came. The residents are very friendly and I soon made friends. It has a park right across the street which is great to take my dog keno and me for walks which we love. My apartment is 2 bedrooms, 2baths with a wraparound deck which is wonderful and has a view of the downtown, rancho San Rafael so I saw the balloon races and the eastern mountains. They allow dogs. If I wasn't allowed to bring him I wouldn't have come. They have carts which help you load a lot to bring to your home. I have used them often. Can't think of anything else right now but I think that's a pretty good summary. I encourage you to check it out

Cleanliness

5

Friendliness

5

Staff

5

Value for Cost

5


5.0
Debbie - Family/Friend
Independent Living
November 8, 2024
Verified Review
Our families experience

We had a great experience there, my dad passed away 2 years ago, we were happy he got to be there! I would give everything a 5, I recently went there to see the makeover, it is even better now! Good memories of my dad there!!

Cleanliness

5

Friendliness

5

Meals & Dining

5

Care Services

5

Activities

5

Staff

5

Value for Cost

5


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