Holiday by Atria

I would tell people that their parents would need to actively participate. During the tour, they had promised that the community would take my loved ones down to the dining room and introduce them to the rest of the community. In addition they would take my loved ones to activities, and other areas in the first two weeks. The food was average for my loved ones.

Our review is since COVID. We chose Golden Oaks because it was recommended and when we went to tour we really liked the facility. The apartment sizes are great. Before COVID, the food was very good, it was chef prepared and very fresh meals. Since COVID, it is being delivered and is cold and the quality has gone way down. The best part about the community so far has been the social interaction she is able to have with the other residents here and feel part of a community. I would recommend to others.

Crescent Heights is a lot like home. I love my housekeeper, she is so nice and loving and always goes out of her way. Before covid, I was able to utilize transportation to still work at the hospital, and hope to get back there one day. I like being able to talk and socialize with other residents and the employees.

Very comfortable.

Attractive and clean venue with kind, friendly, and efficient staff and management. Covid issue is handled with care. Daily Bulletin as helpful and entertaining.

We're a lovely country setting with fresh air, birds and a bear and cub in the woods… – there are compassionate and caring employees. – the management is experienced, efficient and responsive to our needs. – the most important, they have kept us safe during this difficult pandemic episode!! Thank you!!

I've lived here for over nine years. I can only say good things about my residence here. The people are friendly, the managers helpful and there are many, many activities to keep us busy and happy. I am now 95 years old and have slowed down a lot. The virus has been disturbing, but management has done a great job keeping us well!

I've lived in Village Gate for 15 years and found the community very convenient, safe and friendly – in spite of bordering Hartford which entertains frequent shootings, stabbings and fighting now the way. It was much more peaceful when I moved in 15 years ago. "Society" has moved in which was not residing here previously.

The community is very pleasant. The only thing negative is the food. I've lived here for 5 years and very rarely is the food anything to brag about. Covid-19 has magnified the issue with the food.

Village Gate does a very good job of keeping its residents healthy, happy, amused and covid-19 disease free.

My husband and I lived in Ormond IN, in another facility for 8 years. He came to Connecticut to be near our daughter. My husband died six years ago. I have enjoyed living in both facilities and I'm happy here. My only complaint is the food could be better.

People are friendly and the staff are helpful.

A comfortable and pleasant place to live with friendly staff and congenial neighbors.

The first thing that stood out to us about this community was the price and the minimal care services that came along with that price. The friendliness of the staff members tends to vary just a bit. The food was not the best but they did offer a variety of choices for the residents to pick from.

I appreciate that the staff do their very best to keep us comfortable and safe during the pandemic. The one area of improvement is the meals offered. Pleasing everyone is impossible, I know, but I believe there could be much improvement overall. I love the new home!

A great place to spend my senior years. Much too restricted do to Covid but that is the government decisions.

Springs of Escondido. Our mother has been at the Springs for over 6 years now. She is a nonagenarian cancer survivor with macular degeneration, and sometimes quite the personality!! The "facility" has renovated while we have been there, and done a good job with the C-19 procedures required. It is kept clean, the regular staff, cooks, servers care about the residence there, and really work hard. The management has changed a few times, but the Holiday directors have been helpful as well. The facility format changed, and is now more of a senior facility with no staff present overnight. The residents all have alerts, and hiring your own external caregivers to come in where needed is suggested. The facility is charming, nice courtyard, library, gym, and generally do a great job at plenty of activities and accommodating the residents. There is a shuttle, as well as activities scheduled out when possible. Overall, a caring - good - clean place. Let them know [name removed] recommended them :)

Get in writing what they say they are going to do. She had food allergies and they not taken care of. There were also plumbing issues and was told she couldn't use her restroom and had to use the common restroom. it took a few days to get the plumber in and get it fixed. The food served during our interview and it was good after we moved it was not good at all. I would recommend this community they have a great setting they just need to take care of these few issues.

Right now due to COVID the residents are not able to eat in the dining room. Our loved one really likes the Spanish architecture, and she likes that her room has an exterior door with a patio. We would recommend this community to a family or friend.

The facility is still doing activities with COVID going on within the limitations. They do things such as exercise classes, bingo, games, etc. The dining room is not open 100%, but about 20 people are able to dine in at a time and the others get their meals delivered. I chose this facility because I was familiar with it when it was first built and I knew some people who had lived here before. The best part about the community so far has been the people and the service in general. I would recommend it.