Holiday by Atria

The staff and community are wonderful. The food is a complaint by loved one. The food is sometimes not the best tasting. Everything else is wonderful. The staff and management are wonderful to deal with and help the residents.

I toured Hidden Lakes recently and was impressed with the professionalism and communication from the entire team. The grounds are a hidden gem with a large lake and walking paths as well as benches for residents to enjoy the view. Last, I love the robust life enrichment activities provided for residents if they feel inclined to participate. I think Hidden Lakes is a hidden treasure in Salem and glad I found it!

We chose Durham Regent because of the rooms, they are amazing. He had a 2 bedroom with windows all around. I ate here a lot and the food was about a 4 out of 5. It was pretty good, they did have a chef who prepared the meals for the residents. It seemed to me that the people here were all kind and welcoming, I felt like it was a good place to be and I could see myself being here at some-point. I would and have recommend this community.

Been here eight months, but seven have been under covid-19 so I have lived under a cloud and wildfire conditions. I feel that under those conditions Redwood Retirement has done quite well. For the open initial month I was quite pleased of this facility.

I want to say how much I have enjoyed meeting you and touring Hidden Lakes. You were so nice about showing me around and explaining all the questions I asked. I hope to be able to join you there soon. Looking forward to seeing the place we discussed on the phone.

I do not reside there, but have visited frequently and participated in meals and activities. The residents and staff are friendly. The meals I had were tasty. The facility is very clean. Of course, the lake and scenery are beautiful. Rents are expensive, but not out of line with many Independent Living facilities.

I think Rancho is a very nice place when we get the covid-19 under control she go to activities down stairs and be around the other tenants . It took me about 1 yr to get them to move from riverside to rancho so now closer to me about 20 mins.

This post is to acknowledge the extraordinary service at this facility provided by [name removed] "bus driver". I am a disabled senior at this facility. Sean does much more than transport residents to doctor appointments, to labs and to stores for essential supplies. He takes on tasks when others are absent and he brings meals to our doors, he assembles walkers and scooters, he fixes phones so that we can communicate with others. [name removed] is a team player and is loved by residents who admire his respectful, compassionate and reliable attitude. He has raised the morale here by 100% and he can be depended upon in times of crisis. We hope to have [name removed] with us for many years as we enter the final decades of our lives

I have an Aunt that just moved into Holiday Living and she loves it. The people, the management, and the food is wonderful. She likes the ease to get out and do the activities, go out in the community on the bus and with other residents. All in all she is very happy.

We had a lot of various activities until the pandemic hit. They always put our health and safety first. They help us well-informed on what is going on. If we have any questions all we need to do is ask.

When I walked up to Golden Oaks the appearance of the building was extremely clean and maintained. The front desk staff was very welcoming and greeted us with a smile and a warm hello. The screening protocol was far above our expectations-it was explained in detail and they are covid free which is amazing since it is a larger senior community. The Office Manager toured us and was genuinely concerned about our needs for mom, but she needs memory care or else we would have chosen this community. We were given home made cookies and received a follow up call the next day thanking us and she made it clear that they were there to answer questions about other places if need be. I WILL recommend this place to everyone I know looking.

Village Gate of Farmington was a great place and we really liked it here, my mom was very comfortable as well. They did the best they could with activities and getting residents involved during the pandemic. We moved her in during quarantine, so she was unable to socialize with the other residents and we were 2 hours away, so we ended up moving her in with us recently.

To me this is a great place to live. I have been here 3 years, 7 months. My managers are really caring people. The people that live here care about each other. My managers bend over backward to be helpful. I feel safe & well feed. Our chef aims to please & that is not easy when you consider every body's wants & wishes. Our servers, kitchen help, cleaning people, bus driver etc do their best to please us. Even our sales manger does over & above. As I talk to other friends & people who are in like placesI I am so-o-o happy to be here. We are a family. Rock Creek is A-OK for sure.

My girlfriends dad recently moved to the manor. People are friendly, residents seems very happy, and the best part is that my girlfriend’s dad is not calling 200 times a day anymore. Thank you Manor at Woodside, mission accomplished.

It says so much about a facility when local hospitals and met staff recommend this manor

We thought this community was very clean, the staff are all very friendly and helpful. We thought the value was good for what we were paying. The care service were great. Our loved one didn't always participate in the activities but they had volleyball, exercise classes. Live entertainment to come in and sing, they also had movie night. Our loved one thought the food was fantastic, she never complained. We only saw a couple of rooms when we visited and we thought they were pretty cute. Depending on how much you wanted to spend you could get a bigger room. What we loved right away was the walk way in the back. It had a beautiful garden and a beautiful paved walkway. You could go on a nice walk and sit on some outdoor furniture, or have lunch under the umbrellas

My mother lived at Cedar Ridge for 10 years before she had to move to an assisted living facility. The managers [names removed] were absolutely fabulous! They did everything they could to make her life there fun and enjoyable. During her 10 years she had [names removed] for housekeepers and they not only cleaned her room but looked after her and became good friends. The staff and facility get excellent ratings from me and my mother.

I find Copley Place to be a very friendly and warm community. It's been very delightful visiting with friends throughout the years.

Thank you for the care and attention you provide to keep your residents safe. Although not the type of lifestyle they enjoy, the safety and health is of the utmost importance.

I am grateful to all staff and those in charge at Durham Regent Retirement Home for their support, dedication, thoroughness, respect, and competency in management and attention to safety and health of residents. They have managed with special changes in place during this time due to pandemic, regular updates regarding our progress, needs, explanations, kind support & reminders PRN as well. In prior review I expressed concerns and distress over difficulties in development of trust & positive problem-solving relationship with [name removed] . Since then, we have clarified our perceptions and concerns. She responded clearly, kindly and respectfully. She is clearly an intelligent woman who took a little quiet time to listen and her response (verbal & non-verbal) show of understanding & respect has made a great difference especially at this time for me while I am dealing with physical pain and some especially difficult losses at this time. I have some medical problems that require some dietary adjustments. I have been requesting the changes in meals without having thought to explain the reason until yesterday. ?? I clarified medical concerns including (medication)which I hadn't thought to provide. They had been kindly trying to meet my perceived "preferences" in food. After we discussed it together, Director suggested I discuss concerns with MD, perhaps with possible dietary referral to MD for Dietitian as consult. I have been receiving PT with other treatments and, as I indicated, in a lot of pain, therefore have not gone to meals when invited to dining room for more than 2-3 events outside of my apartment since I fell, some weeks ago. I have been able to remain up to date and in contact with staff. I expect to be able to return to some dining room meals soon. I am grateful to Durham Regent Retirement Home Staff for feeling of confidence and support with clear safety education, assistance with problem-solving and precautions during this difficult time. My prayers are for the continued safety of Directors, all staff, residents and families of both.