Holiday by Atria

The kitchen is a disaster . The facility is quite nice, especially since the remodel. [name removed]'s services are an extra bonus. Can't say how much I appreciate her and the cna's.

The staff are caring, it's clean, it's beautiful and modern with activities. the food isn't great but it's livable

From the moment we walked into the door on our tour, we could see the genuine care being given and shown to the residents. Every staff member we interacted with during the tour, leasing and move in went above and beyond for my Mom. Since she has moved in she is very happy with the staff and the amenities, plus the food is delicious!

My dad's main complaints are that he wishes the food was more nutritious and that the water wasn't so hard. Other than that he's pretty happy there

My dad is a lieutenant of one week. He was not the one who initially chose this facility. I was attracted to th atmosphere and the move in special. [name removed] and [name removed] stand out to me among the staff that we have acquainted ourselves with mostly for the hospitality they display. [name removed] has introduced us to the residential ambassadors, one of which is a nearby neighbor now. We have not been able to take advantage of the meal plan due to a myriad of reasons. I will be looking into having his food delivered on some occasions. There are a couple of areas that require maintenance but we have been made aware that Andover is between maintenance workers at the time. We are monitoring my dads comfort and contentment making the transition from living on his own terms to a more structured environment with no stove. Our original contract expires in June. That will give us the time to know where we stand moving forward.

Bridge Park has great accommodations, wonderful and dedicated community staff, friendly residents, good food, a lot of activities offered, and set in a very beautiful and safe neighborhood. I am extremely happy here!

Recently remodeled, still trying to finish up the detail work. Could use some touch up cleaning in the public areas. They seem to be short staffed, but the people who do work there are willing to help out in almost any way possible, regardless of their position or title. The people who work here are the best part of the facility.

I think they could improve on checking daily on their residents(Knock on door) at a certain time every day. Everyone wears name tag New residents have another resident bring them to meals and show them around. First few weeks are so important. Welcome meeting for new residents, to go over rules (garbage, meal times, how to use washer/dryer, when is cleaning, not feeling well , how to get your meal ) Have snacks that residents have access to all day long (fruits, snacks) if they miss a meal. Room for improvement would be adding another elevator!

In regard to cleanliness there is big stain at bottom of toilet [name removed] didn't like. Otherwise she was happy. She was happy with her apartment and loved it. Very happy with the staff.

Not feel been here long enough to comment yet. Do like the looks of the grounds & the food is pretty good but that’s about it for my view so far. This is pretty much all the words I can think of to say about Hidden Lakes at the Fountains.

Everyone is overwhelming nice and attentive. Dad says they run out of main dishes a lot. There are not a lot of activities, but they have been increasing it. All the places we looked at were honestly great. It really for us just came down to location. So far it's been great though. The staff are wonderful. Always there to help, super friendly and caring. My dad feels safe and well taken care of. So even though it came down to location, it ended up being a great choice. My dad is more laid back so Holiday is a little quieter.

The draw backs like any place are that there are established cliques and new people do not always feel welcome. The food should cater more to the needs of the clients, offering substitutions for low sodium or diabetic friendly options even if they change the main menu daily and offer the same 4-6 options for diet restricted individuals. Most staff is very helpful and accommodating of the needs and requests of the individuals they care for.

Summerfield is an awesome place for independent living. I highly recommend it as one of the Resident Ambassadors. Our entire staff is exceptional. GM is very easy to work with and extremely helpful depending on your situation but also suggests it recommends other helpful recommendations

Everything was at least a 4, except for the food. Dad said it tasted terrible and the so-called chef is an [removed]. Who feeds high carb foods to a group of diabetics? No, I would not recommend this community to other families, a senior deserves good food. The other staff is absolutely spectacular

I like the facility. Clean and up to date. Staff has been an issue, but the GM is getting it in order one area at a time. I'm very pleased with [name removed] the GM. And [name removed] the Sales Manager who has been here 10+ years. The food is absolutely horrible. There are a lot of residents that have moved out just because of it.

The staff is very friendly, caring and helpful. They welcome suggestions and feedback and are always willing to help with anything they can!

I will give the facility the following: 4, 5, 5, 5, 5, 5, 5, 5. My mom has already left Aspen View. She had a fall and tore her meniscus after she was there about 3 weeks. Her dementia has worsened greatly and she needs more care. Likely she always needed more care but I didn't know how to evaluate her and I didn't realize how far her illness had progressed. She was forgetful but seemed much better when she was in her old home and surroundings where she had lived for 20 years with the same routine. Moving out of her space really brought her disease into focus. If there was someway to evaluate more upfront that would be helpful. Aspen View was great. Just not the right place for my mom.

The main thing that comes to mind (he was there a year ago) is their failure to honor their larger portions promise. ED frequently left mealtime still hungry, and he was always ignored when he asked for larger portions, even though he was told he could do so.

I am comfortable with life here! People are very friendly here- both staff and residents. There is a bus available to take us to appointments or even shopping. Sometimes the bus will take us to a local activity like a ballgame, or a play, or just sight seeing. There is parking for residents cars, and even covered parking for a monthly fee. There is a variety of daily activities to take part in, or the 3rd floor library if you like a good book. Special entertainment is offered from local outlets. Missoula is a beautiful place to live and enjoy!!

These folks have been helpful with every aspect of and for the needs of everyday living. From cleaning up spills to changing ones towels or linens to helping out with small emergencies, they're there to help.