Holiday by Atria

I have nothing but good things to say about this place. My Mom has been here for a bit now and she’s doing so well. Everyone really makes it a point to get to know each other, the staff knows everyone by name, and they even know the family members. It’s a nice, friendly atmosphere and they seem to be genuinely interested in all of the clients. The food, at first, was really good, but I think the chef just left so it’s gone down a little bit but they’re working on it. The service is always really good, but there have been a few complaints about the food in general. The building is very clean and housekeeping cleans her room once a week. The laundry facility is kept up with very well and the maintenance people are doing wonderfully. I would definitely recommend this place. In fact, I already have!

This is a great place and it is beautiful. The staff is pleasant. Dad seems to enjoy 3 good meals a day. They have a pool here and the grounds are pleasant. My dad just isn't engaging in any activities or making friends and he has always been outgoing. Dad has a 1bdrm 1bth with a kitchenette.

I used to entertain the residents here. The residents could not be happier and everyone is so lively. It’s an older facility but it’s the least expensive place I’ve ever come across. The staff was good and the building was kept clean. They had a big room for family dinners and a small café that looked like it was from the 50s. It really impressed me.

Impressed with facility. At the moment it is our first choice.

This facility was honestly the best choice for my friend. The staff is very friendly and the food is really good. They have a lot of options the residents can choose from like a main menu, a healthy menu, and alternates just in case. The facility is very clean and housekeeping comes by her room once a week to clean up. There’s a schedule of activities every day and they just started having outings where the residents can sign up to go to the casino or on shopping trips. I would definitely recommend this facility.

My Mom lives here currently and is enjoying it. Her room has a patio and is very big with a lot of space. The cleanliness is what has impressed me the most. It always smells good and looks great. The people are really nice; the staff is pretty darn good, and very caring. There’s space around the building so it feels really open and you can see the mountains. The dining room is really nice and the food they serve is really good. It’s all very nutritious and balanced. I would definitely recommend this place.

I had a great tour with [Removed]. Talked with residents, viewed apartments and he rest of the facilities. Very helpful. [Removed] was not in that day but [Removed] adapted very quickly and took me around.

I relocated to be close to family and this community is wonderful. It is independent living and if I needed more help I would just contract people to help me. I have a suite here. It is always clean with no odors. They have 2 delicious meals a day. The staff is efficient and nice. They have a salon available to me. They have a weekly calendar with a different activity each day. They also offer PT and OT therapy if fact the PT director checked on me daily when I was having some respiratory issues. They have lots of pine trees and the grounds are pretty

Our tour was conducted by [Removed] . He was knowledgeable and very helpful. We found several options which will hopefully be acceptable to our relative who has to make the move. The facility showed well. We will involve another family member tomorrow. Here's hoping.

Parents very happy with their move to Briarcrest. A well run facility, a most caring staff, a very good fit.

I live here currently and I love it! I love that they treat everyone so nicely. Everyone is so polite and the servers in the dining room immediately know your first name and make sure to pay attention to what you want. The food is about 95% perfect. I’ve had a few things that I didn’t like much, but they’re so willing to exchange things if you don’t like it. Other than that, the food has always been good and it’s nice that they’re able to bend a little bit to accommodate your needs. They’re just as sweet as they can be. I’ve also had a lot of interaction with the assistant manager and he helps wherever he’s needed. There was a time when there were a few people from the dining room that were out sick and he stayed every night until 7:30 just helping out and then finishing his own work. I think he’s my favorite out of the whole bunch. They call me by my first name and have been doing so since my second day here. It really makes you feel like you belong and I feel right at home. Even the other residents here are so easy to get along with; they want to meet you and make sure you’re enjoying the place. This was the only place that called me and made an appointment for me. I came in and right from the moment I stepped in, I was comfortable. I’ve never felt like a stranger here.

Everything is going really well here. My little dog and I really enjoy it. [Removed] at A Place for Mom referred this location to me and it was the best that I looked at and it was affordable. The staff is really friendly, great, and just really good. What stood out the most for me when I first toured the facility is the dining area. The meals are all going to be prepared and it really felt like a community. They provide many activities as well. Just last night I went on the bus with several other people and looked at the Christmas lights. There is usually something happening every day and there’s typically an outing every Friday. They also have a chapel here which I like going to the church services. There is also a beauty shop on site too. For my dog, I am able to walk her outside twice a day on the nice grassy area near the facility if the weather is nice. I definitely recommend this facility.

This place was amazing from the moment I walked it throughout my tour and meeting of staff throughout the day. It is clearly more a retirement center than assistive/nursing facility. That said, I can bring in. The support services as needed for my mom and still have her living in a facility that is more like a fancy hotel. I was thrilled when I was told that "this would be her home and whatever supports and accommodations she would need, could be delivered to her there. A big plus is that though it's three floors, there are elevators located throughout the building so Mom could easily get to the dining room, hair salon, excessive room, chapel etc. Definitely my choice of location for Mom when the times arrives.

I helped my friends get into this community and it couldn't get any better. They just needed a little extra help not full care so they have a company that will do what is called spot checks. And help them with their needs as they come up. So financially was a good move. Other places didn't offer this. This place is awesome. They have a trained chef so the food is amazing and it is restaurant style 3 course meals. The staff is friendly and know them by name they know my name. They bend over backwards for us. They come in and clean and do linens 1x a week. They do the personal laundry. I would recommend this community.

This place is just wonderful. Everything they do and have done for my Mom has been great. From the individuals that work there to the directors, everyone has been just wonderful and you can tell they like working there. Immediately when I walked into the place, I thought “this is it”. [Removed], from the first day I walked in, was compassionate and understanding and really made me feel at ease about making the decision to move my Mom in. He remembers the names of everyone that lives there and even my own family. The other gentleman, [Removed], was wonderful with helping as soon as a place became available. He was very sensitive and understanding. It was sweet to know that after all was said and done, [Removed] took the chance to give my mom a hug and tell her “welcome home”. It was so touching. They put my Mom with an ambassador to make sure she felt welcomed and had someone to rely on and show her around. The food is even phenomenal. Even the kitchen staff is great. I really can’t say enough about this place and we’re really thrilled with it.

A lot of the rooms are renovated. The cost is very affordable compare to other communities. They have some good employees there. The activities director and the sales guy are always cheerful and willing to help out the residents at anytime. I highly recommend for anyone wanting to stay there

The experience that my grandmother and her family had with Ironwood Estates was a wonderful one. I can not say enough good things about the place. The services and activities they provided were outstanding and it was nice to see they extended it out to family as well.

I've been in this community for 4 months and was promised things that have not happened. Like the refrigerator they told me they would be putting a large one in for me not this dorm size one. It is what I expected but just upset about the apartment. I was also told when I signed the papers that I had a full size bath tub and I don't . But overall it is very nice and they are doing the best they can. They come in and clean once a week. The food is good, it's the repetition i'm a little disappointed in. I would recommend people but I'd tell them to read the papers you sign.

This facility is one of the top two in the area and has a great reputation. All of the rooms are beautiful and they have a great staff. When we made the appointment to tour, [Removed] was so friendly and knowledgeable. They fed us lunch and coffee and if we wanted anything, they treated us like Queens. There are 3 to 4 ladies at the front desk and they all knew our names. This facility is very accommodating and I would recommend it.

My mom is currently a resident, but she will be moving soon to a new retirement community. The biggest concern is the quality and service of the meals. Many times the food is incorrectly prepared (burned, dried out, etc) and quite often a menu item is gone before they serve all of the residents. An example is one night they were supposed to have steak but, only about half of the residents who requested it were able receive it before they ran out. The rest of them were offered a green salad or cabbage roles. The soup has nothing in it, maybe a few carrots or a few pieces of potatoes. There seems to be a lack of protein with many of the meals. Many times ingredients are substituted in recipes without informing them. The kitchen staff seems to be continually understaffed, meal service takes close to 2 hours. We (the family) have spoken to management several times about the issues with the meals, but nothing seems to be changing. The transportation is reliable, the driver is friendly and they take an excursion once a week to various locations that the residents can suggest. The facility is clean, open and bright and there’s someone to meet you when you come in who can answer your questions. The residents utilize the common areas that are very comfortably furnished. My mom loves her little apartment, she has a great view of the lawn and the greenhouse, but unfortunately the issues with the meals and the lack of management to correct the situation over the last couple of months has prompted us to move her.