Highlands Senior Living

It was an awesome place. Daddy was taken care of and he loved the staff. Sharon the administrator was awesome with the residents. Daddy loved her. And Ms [name removed] at the front desk was awesome. There was a problem once or twice with one of the staff but it was quickly taken care of. I was proud that my Daddy was there.

Our conversations with them were quite general. But they provided a very good tour. The rooms looked good, and I left with a favorable impression.

We chose Jackson Oaks because of the community, when we visited we noticed that a group of people that we felt my mother would fit in with. I would recommend to others to check it out and see if its what your loved one is looking for.

Our family had an in person tour and the community was nice but they had more studio sized apartments, and we thought that would be a difficult transition for our loved one moving out of a house into a studio apartment.

Overall the community is a good place for anyone's loved one. They keep the community clean, and the staff is friendly and helpful. I would recommend this community based on my experience.

My Mother-In-Law is very happy here. It’s a very open facility and it feels really inviting. All of the staff members that I have met are really nice and if my In-Law has a problem it is dealt with quickly. For activities, they offer things like bingo, parties, Wii bowling, church services, and live entertainment. I would recommend this facility to other families.

We toured this community for care. We liked the environment when we arrived. The staff director was not available at the time of the tour. The community was clean and the variety of the menu was appealing. They have nice activities for the residents. We would suggest families to this community to confirm the value of this community

I am happy with the care for my dad. The staff are nice and caring to his needs. The meals seem to be good, but it would be nice if they post the meals weekly. The community is nice, but they need to take care of some house keeping This is a small community. They offer small trips away from the communty. He likes that this community has a pet. We would recommend the care and value for other families.

Dad is still trying to adjust to living at this community. My main concern is that we do not have good communication with the nursing staff. The staff take good care of dad. They offer a ton of activities. The community is clean and well taken care of. This is a great place if your loved one is ready for this type of setting. I do not think the staff is equipped to handle residents that are not compliant and are struggling with getting adjusted.

I had talked with this community over the phone. They were all very nice and provided me with answers I needed. I decided that they were too far for the family when visiting our mom.

The care has got a lot better since I let the staff care for my husband. I had to give him some time to transition better. It makes me happy to see them shower and shave him. I do communicate with the staff daily and they give me their report. My husband has gained weight from the meals that he enjoys to eat. He likes green and chicken. The community is clean but I have asked them to air out his room due to the odor that lingers. Everybody is nice and they understand what I want to see for my husband. He is comfortable with all the staff now and they cooperate well.

My grandmother is doing well here at this community. So far everything is working out pretty well for her at this community. She is happy with everything. A place for mom was great with all they help they provided.

My father is still adjusting to this community, but so far everything has worked out well. I'am pleased with all they have done for us. They have a great staff here, they are very caring. They keep everything very clean and neat. This is a good place with very kind people. He is being cared for well here. I would highly recommend this community.

I have searched for months looking for a place for Dad. I ran across Oxton Place Of Rome and found it to be inviting, warm and friendly. The Director Sherry Lyle filled me with information that would have taken months for me to research. She knew her job in and out. She helped me with the Veteran's administration in getting my Dad the money he deserved. This helped me pay for his stay at Oxton Place. It was very hard leaving him there, but he has adjusted so well. I am very pleased with how things are going. If I could make any changes, I would upgrade the landscaping, making the courtyard more inviting. I would move the smoking area out of sight.

I usually go out there on the weekends, and everytime I go then, it seems like they're always short-staffed, I usually don't see anyone while the residents are just sitting in the lobby. Staff presence on the weekends could use some improvement.

Very nice place with really good people.

We toured this community when we were looking into care options for our loved one. I thought Bentley Assisted Living seemed like a very nice place overall. The staff we spoke with were friendly, and I really liked the room setup here. One thing we were slightly disappointed in is that they did not have a secure outdoor area for their memory care patients, and my loved one loves to be able to sit outside.

saw the rooms and they are small - but didn't know sq ft. good care - hydration prog. way too far away though - 28 mi from me. built by church - lots of church involvement - only have 2 - 2bd units that are occupied by roomates.

This place has done a good job so far, although the facility recently changed hands and I have not personally been to visit since the change. Both the previous staff and the new staff have all been incredibly friendly, however. They are also very easy to get a hold of for questions or any issues you need to discuss. The community was a bit lacking in the activities department previously, and the food needed some work, but according to my loved one both of those have shown improvement under the new management.