Hickory Senior Living

The facility and staff were ok, location is great.

Our family had an in person tour and we loved this community, the food is amazing, the staff was amazing and they activities were amazing, but no memory care unit which is what we wanted.

We liked Columbia Cottage, but they did not offer suites that had the living space and bedroom separated which is something we were looking for.

Right now, they're not communicating very well. They've had a changeover in ownership, and I know that change takes time. But when you're dealing with the elderly population, I feel like you need to be spot-on rather quickly to address the residents' needs. It's been 3-4 weeks now, and by this time I feel like I should be getting emails or something. My loved one can't remember everything there is to tell me. When they were The Blake, the staff were sending emails regularly, and the new ownership is not sending anything yet. That being said, I'm not moving her anytime soon. She likes it there a lot. It's very clean, and the staff seems to be very friendly. The current ownership just needs to communicate a little better.

This was a good community, not the right fit for my loved one.

The community doesn't do activities for the residents. The staff look after my loved one; however, the residents aren't as closely watched as I would have hoped. I would recommend you keep a close eye on your loved one if they are here.

They have kind staff and they are a clean community. The staff worked hard to make sure the resident felt comfortable. They couldn't provide adequate transportation to dialysis. Due to the pandemic they didn't have any activities going on. My loved one needed additional care and due to this my loved one moved out after a short amount of time.

The staff is very friendly and they do a great job. The community charges one fee for the room and service there is a la carte. I think the community could do a better job with the dietary requirement of its residence. I would definitely recommend this community to others

Every time we have been able to visited the community it has been clean, and the staff to patient ratio seems to be pretty even. Prior to COVID everything really did seem great. We would recommend this community to others

The community was great. I wish I placed my loved one here to start with. This had a home feeling, instead of like a hospital. The direct staff that assisted my loved one were wonderful. The food was enjoyed by my loved one, and they ate every meal.

I feel relaxed and secure here; there are always people and activity around me. The nurses are helpful.

The Dogwood was a lovely place. Everyone was friendly. The facility was clean. The halls were long. It would be a long walk from the new wing to the dining room.

High staff turnover. Activities often in another building. Mom complains food is bland. Long term homemakers are very good and extremely caring. I can’t say enough good things about people who devote their lives to caring for the elderly. I am able to sleep at night knowing my Mom is safe and her meds are managed.

This community was very friendly & super hospitable. Great option for the location in MS. [name removed] answered all questions and was very easy to communicate with.

Staff upbeat, facility clean, Seniors seemed to enjoy.

Everyone was very nice and the facility is lovely. I was disappointed with the findings in the ADPH report. Hopefully they will improve.

This facility is clean and seems to be a well-organized structure. My Father likes the food but they don’t offer a lot of variety. The staff is always kind and when I call, they’re always nice and answer my questions. The only concern I have is he should have run out of medication by now and we haven’t been billed for it yet. I tried to call and see if he ran out or what is going on, but I have been waiting on a call for a while now. The other thing that’s going on is you can smell urine coming from his room. I would recommend this facility to other families

The food is good and they seem to offer well balanced meals. They offer snacks throughout the day.The staff have been very nice and are working with mom to help keep her active. They are caring and patient. The community is very clean and the grounds are well maintained. I would recommend this community.

Very nice community. Small and very homey. Met several key people in the facility.

I had a nice tour of this community. Everyone was very kind to my family, and I. The community was clean, and everything looked well maintained. The staff cordial, and polite. Everything went well, but my mother decided to move to another facility.