Heritage Senior Living, LLC.

At the moment we are currently having a few issues with this community, our loved ones just recently passed away and we are having trouble getting refunding on things we had already paid for. However, we really liked how friendly the staff was, and their willingness to explain things and to show us around when we first visited. From our understanding the food was okay, and the rooms at this community are very nice and very well kept.

My mother has lived in this community since January 2020. My husband and I are totally satisfied with the decision to move my 93-year-old mother from a private apartment. We feel that all her needs are being fulfilled. All staff is extremely attentive, kind, and knowledgable, etc. Thank you Chesnut Knoll.

Their menu looked great and the salesperson was very knowledgeable. The location is close to my daughter. If anyone I know is looking for a great place I will certainly give them [name removed]'s card.

This community is a little more on the pricey side, however the staff is amazing they are very caring. One thing we really liked about The Crossings was how when you entered the building it was very clean and had a warm welcoming feeling to it. The apartments my mother lives in look very modern which is really nice. She really seemed to love the food they serve, and since she is in independent living she doesn't need the care services they offer, but the staff is very good to my mother and they really do go above and beyond. .

It's fabulous everyone is so wonderful, kind, caring, and giving. I love it here - I call it home.

I like that I don't have to cook and clean.

I'm glad for the safety at Keystone Villa and the friendliness of everyone.

It has been nice living here and now I get to run word games every Monday. Helping [name removed] has been fun, and I can't forget choir. We have fun!

This is a very great place to live. All the staff are the greatest and very willing to help. There are many activities to take part in and meet other residents. It is the best.

I've lived here for 5 years and I feel they are doing a great job of taking care of all of us. This has been especially hards since March, but the staff has been equal to the many challenges.

I've lived here 5 years and like it very much. It's the best place to live.

I love the staff and getting to know them. I enjoy the food and being able to have my dog.

Love and enjoy it. Everything.

I chose this place because of the location, activities, accommodations, rooms, environment, food, and good management.

Very grateful for such a spacious community - caring staff, my home!

I am happy to live here. Most of my needs are met. There are many and varied activates. The staff is a loving and caring group of people. The life stories of the residents are so interesting and everyone is friendly.

We live at K.V. Are so well cared for, so this is the best place to be during the COVID pandemic. Practically no one here has gotten COVID and we hope it remains that way. The care is great and the food is great too. Thanks

Great

We chose The Crossings at Bon Air because it was recommended from friends and members from our church. Everyone we talked to spoke very highly about it. The room sizes are more than adequate, they are very nice size. They also have options on different room sizes based on needs. During COVID, they offer to do facetime with the families and communication by phone. They have only had 2 cases of COVID since it has started, they have been really on top of it. I would highly recommend this community.

My mom was there for a short time. I would tell my friends, they were very great for the time and she was there for respite care. The food was good, and I was able to eat with my mom a couple of times. The food wasn't like home made food, but it was edible and I liked it.