Heritage Senior Living, LLC.

Even before our Mom contracted Covid-19, our family was searching for an assisted living facility that was first and foremost safe and comfortable, and that fell within our budget. The Birches at Harleysville fulfilled all our needs. The staff was excellent in every respect, and helped and guided our family through the entire process. The Marketing Director and Executive Director were especially helpful and went out of their way to answer all our questions. After Mom moved in, the Maintenance Director has been a Godsend by helping Mom arrange her apartment and setting everything up just the way she likes it. There's always going to be a few bumps in the road when relocating a loved one, but the personnel at Birches have helped smooth them out and have been an answer to our prayers.

My first encounter with anyone at The Birches was with [name removed] who called me on her way to work to tell me what The Birches had to offer in the way of memory care for my husband. I was touched by her compassion and impressed with her knowledge of the care he might need and her passion to help him. My family and I already had decided we needed to place him somewhere for full time care. It was just a matter of where. My daughter, a granddaughter, and I got an immediate meeting with [name removed] and other staff members and decided to have him brought to The Birches. I knew he was in a safe, secure place with people who would care for him. [name removed] periodically took the time to check in on him and let me know how he was doing. I felt confident with his placement and appreciated how often The Birches staff reached out to me regarding my husband’s well being. Having to place a loved one in a facility is difficult. [name removed] and the other folks at The Birches made it as easy and uncomplicated as it could be. My family and I are so grateful for that.

I am writing to thank A Place for Mom staff for bringing to my attention and providing information about the Traditions of Lansdale facility located in Lansdale, Pennsylvania. A Place for Mom was very helpful in speaking with myself and my wife when we considered places for my Mom to receive care. Thanks to A Place for Mom, we were able to consider the Traditions of Lansdale facility as a place where Mom might receive the care she needs. I would also like to thank the entire Traditions of Landale staff for the loving and dedicated care given to Mom every day during her stay at Traditions of Lansdale. The entire staff at Traditions are very professional, easy to work with, and very attentive to Mom's every need. Any questions we have about Mom's care are addressed promptly by the appropriate staff member. The facility is clean, the quality of food is very good, and Mom's room is very comfortable and inviting. Special requests concerning food are easily handled by the staff. I am impressed by the medical staff who accurately and carefully dispense and administer Mom's medications and can instantly review Mom's medication history at Traditions from data on-board the computer that travels with the medical cart. Everyone at Traditions communicates well with Mom and our family to insure Mom has a positive experience. We have found the entire staff to have Mom's best interests in mind, and they do everything they can to insure Mom is happy and comfortable. Thank you very much to A Place for Mom and Traditions of Lansdale for making such a positive experience for Mom and our family.

When I had to arrange for my cousin to go into Chestnut Knoll, as her memory loss became more severe, I had many concerns as she was a very independent woman. They were incredibly good with her and showed remarkable patience helping her settle in. This was helped by the excellent food which she really enjoyed. They made special provision for her to enjoy her favourite chocolate ice cream on a regular basis which was much appreciated. [name removed] was there for almost five years and they were like family for her. She was clearly much loved by the staff who they really cared about her and her needs.

ratings above

We had to move my grandpa out of his home fairly quickly . I began researching facilities close to my mom and myself, and Traditions had the best reviews. I began my correspondence with [name removed], and I expressed my need for a quick turn around. [name removed] was there for every phone call and every email, and sent me a lot of great information to look over to present to my grandpa. Fast forward almost 6 months, and my grandpa is really enjoying his new home. We love the staff and how they go above and beyond for not only their residents, but their families too. I am always greeted by name, and with a smile. I could not say enough nice things about them. It gives us a great piece of mind knowing that he is in a place with such great people. The food is great, they provide so many options to keep their residents busy, they have doctors on site, hairdressers, everything! It's all just amazing!

I had a really good feeling about the community and I feel my husband is getting taken care of. I would definitely recommend this community to others

Excellent tour

The food was good and the cleanliness was very good and the staff was personable. I would recommend this community to others.

My mother has been a resident in Keystone in independent living for many years. She is now moving to their personal care unit. Thanks to the professionalism of [name removed] and her entire team, my mother's stay has been exceptional. All employees exhibit an extremely high level of caring, which I credit [name removed].

Wonderful staff, very responsive, caring. Clean and comfortable facility. Taking good care of my family member.

The staff members are excellent, they are very good. The food is excellent they have a chef that makes home aid pastries and pies. Our loved one gets three meals a day. None of the residents have gotten COVID, they do a great job keeping the residents safe. It is a really friendly nice place to be, we are very happy our loved one is there. Our loved one has a one bedroom very spacious apartment with a walk in bathroom. The activities at are good, they have bingo, live entertainment and cocktail hour before COVID hit

I came here [date removed] and I am content. I really enjoy the exercise classes and the meals are fine. I like the idea if I have an appointment, etc, they will save the meal you can't attend for you.

The staff at Keystone Villa make it exceptional. They are caring and treat everyone like family and are driven to keep all residents safe and happy.

I find the staff to be very courteous, reliable, and very friendly. The resident sare very kind and friendly too. I feel very welcomed and glad I live here. The food is also very healthy and wholesome.

Keystone Villa has gone to great lengths to make sure our grandparents are well cared for and having fun! They love it and we love them there!

Keystone has been a godsend to our family! They take great care of our grandparents and have gone above and beyond for us!

After living alone for 26 years after the passing of my husband, I realized maintaining my home and yard was becoming difficult. Keystone Villa was the only retirement facility I looked at and I didn't want to look further. I moved in in May 2017 and felt at home immediately. All of the staff welcomed me and have done all they could to make me comfortable and safe ever since.

I was so impressed with Keystone Villa! The interaction I saw with the staff and resident was truly heartwarming.

Really enjoyed meeting [name removed], who showed us around. Loved that they were pet friendly.