Health Dimensions Group

Very pleased with the care my mom receives. They are understanding and try to engage mom. Mom loves to "help out" and she gets to assist with helping in the kitchen. She was a teacher and a seamstress, and they have engaged her in ways that make the "teacher" feel needed.

Currently, I am very pleased with the care given to my wife. Azura is clean, maintained and well supervised. It always boils down to staff and right now they are super. I have viewed many memory care facilities and Azura Monroe is top notch.

My wife has lived at Azura Beloit for nearly eleven months. I visit her every 2-3 days and based on my personal observations, I am confident that she is safe and receiving the care that she needs and deserves, thanks in large part to the great staff!

It's clean, care givers are great!! Long term care workers - they are the heart of the community, very grateful to them.

The staff is caring and they are able to deal with my husband, who at times can be difficult. My concern was with weekend staff who were invisible while residents were on their own. This has been corrected. Staff now tries its best. The layout of the facility and large number of residents make it difficult for staff to be on top of developing issues.

Everyone looks so clean and nice when I come to visit. The staff interacts with the residents as if they were their own loved ones. They answer all my questions and actively listen to any concerns I have.

After a rough patch short staffing the new executive director has hired outstanding caregivers who truly care. They treat my mom like their grandma and are so patient with the residents. The house is very welcoming and cozy and the staff is attentive. It all comes down to the ED being determined to make a difference.

From what I hear this place takes care of my grand well. I love the home feel of the place, the family eating, and the friendly staff. Everyone has been great to my grandma too during this time.

He is cared for well. He is felt loved and his personal cares are met. Staff is friendly and attentive to needs of residents. Building for the most part is very clean-feel a cleaning staff needed so care givers have more time.

I have been pleased at how well you take care of [name removed]. I know he has medical issues but feel you're doing your best. He likes his room and gets long with the help. Thank you!

Overall, we are very satisfied with the care and staff. It started out a little interesting but has been much better since. Dad is well taken care of and the facility is clean.

20 plus years working in the industry.

Azura has the most amazing QOL at the Wausau home. She is exceptional in all she does with the residents. The only thing that makes me sad is she is often asked to help do cares for the residents because of staffing issues and is unable to do her job as QOL. I can always see the difference in my loved one when the QOL has spent time working with them. They are happy and content and show less issues of sadness or anxiousness. Azura also has 4 other standout employees. Two of the med techs show such love and care not only to my loved one but to all the residents. Their quick thinking and actions can divert a meltdown in minutes. Two are am caregivers. They are amazing with all the residents especially my loved one. They make sure everyone is looking their best at any given time. Doing their hair and nails, making sure if their clothes get soiled putting them into a clean outfit. I wish everyone could meet these amazing employees or have the pleasure of them caring for their loved one.

Azura does a good job caring for our mother and father. It seems the facility may be short staffed but they are doing their best. I think more outdoors in nature (backyard) would be advantageous for everyone that lives there. The food is good and the staff are all very kind and compassionate.

Food is okay. I was able to eat with my father and I didn't love it. But the residents didn't seem to mind.

Being a new caregiver I've learned a lot and I'm still learning, I love having conversations with them and helping them with there everyday needs. Everyday is a new experience that brings me joy

The staff is great and will answer all of my questions. The concierge is very kind and enforces their protocols with COVID which makes my family feel safer knowing that they are doing what they can to prevent COVID while still allowing families to come in.

azura memory care in oconomowoc has many staff members that are very good at what they do and work hard to make sure residents needs are met