Hawthorn Senior Living, LLC

We would highly recommend The Northridge Community at Fishers, Indiana. We have lived here 3 months. It has surpassed expectations. The staff, from the managers, community sales manager, activities director, transportation driver, chef, servers, cleaning personnel, salon, and we are sure many more persons behind the scenes, are a delight to be around. Their professionalism, care, and courtesy is considered as they make decisions for all of us. We are living here during the COVID-19 time and have never seen such care given to keep us safe, yet making even the smallest thing a celebration and happy day. It has been unbelievable! Even the "Easter Bunny" appeared at breakfast time on Easter to bring a smile. We watched the construction of the building approximately five years ago. As they opened, we popped in one day unannounced to get some information. The managers made sure we stayed for lunch. In 2019 we received a call from [name removed], the community sales manager. She invited us to come back. We came for a tour and were not disappointed. [Name removed] showed such care and kindness and from then on made us feel we could call her anytime. She was patient when we wanted to come and compare apartments, etc. It was a big decision for us to sell our home and start a new adventure at ages 82 and 80 years of age. [Name removed] worked with us about 5 months, never pushing us but always encouraging us. From there on we met the managers and found them to be very personable and helpful. We liked the emphasis they all placed on this "being our home"... not just an apartment. Everything we learned about Northridge made us want to make the decision. We are happy we did! By the way, our children and grandchildren love visiting us here. They are always treated graciously.

Carolina Estates is a really good place to live. There is nothing I would change about it. There are plenty of activities going on there. The food used to be fabulous and the chef was great, but he left and the food isn't as good as it once was. The staff go out of their way for the residents. I like that they have in house physical therapy. It is definitely a plus. Having transportation to her doctors appointment is also nice. My only complaint is that there isn't enough parking spots for the families and visitors.

Overall, the community is always clean. The staff always treats the residents well. The staff has gone above and beyond with the residents. Our two relatives at the community have been very well taken care of. The staff has done a good job of accommodating for the changing needs my relatives. The price is right for the level of care they are able to provide. I think the community is well run and during the Covid-19 pandemic, they have done a good job keeping the residents safe.

They are super friendly and helpful. It is a good value. It gives me peace of mind being far away to know that her needs are being met and that she is in a happy safe place. My mom likes the food, she says they are nutritious and delicious meals. They are willing to make accommodation for special diet needs or special menu requests.

It is a very excellent option for someone who doesn't need assistance. My mom is happy with the meals, portions seem good and they have multiple menu choices available . Rooms are average size. They have 2 floors which makes it easy. They have a nice outside area to walk and a nice pool. There are a lot of activities.

This is a great place for the person or couple who still wants to live independently and desires the privacy of his or her own apartment but who is ready to dispense with the responsibilities of cooking and housekeeping. Here seniors can socialize with others while dining, playing cards and participating in other activities and outings. Transportation is also available for shopping and doctor visits. The managers and assistant managers at Northridge are caring and friendly and get to know the residents well because they interact with them daily. Having the two management teams living right there in the building is such a comfort to residents and their families! There is always someone there to respond if there should happen to be an emergency. The sales and marketing director sold my dad on this place the first time we met with her. She is warm and genuine, a lovely person. She went above and beyond helping us get Dad moved in, even assisting during the evening when we couldn't figure out how to make the furniture fit. (I think she could have a second career as an interior decorator, though she is outstanding at the job she has now!) All the staff members take their jobs seriously and interact with the residents and their families as if everyone is one big family. Staff and residents welcome new move-ins and help them get acquainted with everyone and encourage them to join in the activities. Whenever I joined my dad and other residents for a meal or an activity, it was obvious that Northridge residents enjoy one another's company. Moving my dad into Northridge was the best decision he and I ever made. I wish we had done it sooner!

The staff at Willow Creek is very friendly. Residents seem to be very kind. Newer property. My father in law really likes the ice cream and coffee bar. Move in process was easy and straightforward. Costs were well laid out.

[Name removed] was so helpful in showing us the community and we loved it!

If you look in the sky over Allen and see a rainbow, follow it! It will take you to Alexis Estates Retirement where there is a warm, welcoming community. What differentiates Alexis Estates from any other retirement facility my 93 year old mom has lived in, is there are two lovely couples that live on campus and are ever-present.[Names removed] are the Perfect Management Team that touch base with every resident during meals, eats with the group and keeps an eye on anyone not eating, not attending and will then follow up. Plus the management team is just so loving which is so refreshing for those that don’t have love ones visiting. These folks become your family! The biggest advantage is if there is an emergency off-hours or you have fallen, you pull the cord or beep your alarm and someone from the management team is there in 10 minutes! Alexis Estates has a 24 hour ice cream machine in the Bistro (!), fresh fruit, coffee and homemade bake goods available, 3 really delicious meals, 3 excellent care giving companies to choose from for aging-in-place, a Physical Therapist on-property, monthly family events and tons of activities during the day to do or attend externally. So well organized, run by just the warmest, loving managers leading to a very happy community! You have found Oz!! And I thank you for all the support you provided my mom. Just no comparison!

If you look in the sky over Allen and see a rainbow, follow it! It will take you to Alexis Estates Retirement where there is a warm, welcoming community. What differentiates Alexis Estates from any other retirement facility my 93 year old mom has lived in, is there are two lovely couples that live on campus and are ever-present. Patti, Jim, Tracy and Brian are the Perfect Management Team that touch base with every resident during meals, eats with the group and keeps an eye on anyone not eating, not attending and will then follow up. Plus the management team is just so loving which is so refreshing for those that don’t have love ones visiting. These folks become your family! The biggest advantage is if there is an emergency off-hours or you have fallen, you pull the cord or beep your alarm and someone from the management team is there in 10 minutes! Alexis Estates has a 24 hour ice cream machine in the Bistro (!), fresh fruit, coffee and homemade bake goods available, 3 really delicious meals, 3 excellent care giving companies to choose from for aging-in-place, a Physical Therapist on-property, monthly family events and tons of activities during the day to do or attend externally. So well organized, run by just the warmest, loving managers leading to a very happy community!

Mom loved Steeplechase & so far this is her # 1 choice

I actually give this place a 4.5 as its better than good. A bit more expensive then I would have liked, but the all inclusive costs of all the amenities, make it worth the extra. Their philosophy of people need people is exactly what we realized our mother needs to live a good quality life at her age. Provides the engagement with people through programs and activities that will have our mother living her life and not feeling isolated or alone. #1 on our list

Mom has only been at Carolina Estates for a month, but we are so happy we made the change. The food is 100 times better, the service is great, everyone is friendly, and we are saving money. They respond to any inquiry asap. The community is well maintained. Mom now has a 1 bedroom unit that is like new. We are paying less than for studio. She has full sized fridge and a microwave. All of this at a wonderful price. Even purchasing home health services is made easy and is economical. This is a treasure find for me. No more complaining phone calls about terrible food and services.

I love it here!!!! But I am very afraid my rent will increase in a year and I will be extremely sad because I will not be able to afford it. Right now it takes just about my total income. and I don't know how to fix that issue due to my income will not chANGE

very nice place,has a lot to offer what i like most is the patio,lots of closet space

Very informative tour, very friendly staff. Had several 1 bdrm apt available though not furnished they provided floor plans with appropriate furniture templates to see what one would need to fit in the room, very ingenious. Lunch was served restaurant style, come to the table and asked what it was that you wanted and then brought it back to table. Menu had several choices to choose from, lunch/dinner is the largest meal served. Very clean, lot of amenities available to keep one occupied and busy. $3000 is required, of which 1/2 is held on deposit until you leave and the other half is used for maintenance expense during your first 90 days and is refunded according to a certain percentage if you decide to leave early for some reason. 1 bdrm apt $2995. ??

Management is excellent. All 4 managers are ready to help and try their best to satisfy our needs. They are just overly pleasant.

I am very happy here, starting my 5th year. They have so much entertainment for the elderly regards what your age and your abilities. Management have all been great.

I love it here. I have been very happy since moving back home. Starting with the staff whom go above and beyond what I believe would be working their job description. It's made evident that they love what they do. It's personal, the activities have a broad range of choices. They are limitless. Having staff whom live on site is absolutely a positive. It has a huge impact.

Three months ago we made North Ridge our new home. We took 2 years to tour 14 facilities and knew when we were ready to sell our home North Ridge would be out 1st choice. For my husband, with 22 years in the Army Infantry, the "Wall of Honor" was very important. For me, it was all about choices...North Ridge gives you choices in great good...choices in daily activities and planned events...choices in time to be spent developing new friendships and time to enjoy privacy with my new freetime. North Ridge is the best choice for us.