Hawthorn Senior Living, LLC

The facility was clean and open. The rooms we saw were centrally located though many rooms were further away from the dining room. Dad could spend a weekend there to "try it out" - I need to ask the cost of such a stay. I didn't ask about the personal care aspect concerning medications. We did talk about the monitoring of the residents. All meals are included. Need to ask about the cost. Although I think that that was covered on the webpage. They bus the residents around frequently and organize outings to the malls, theatre, Southport. There are substantially more women then men. The retired military are showcased in the dining hall. One bedroom apartments can have a tub. The rooms seem bigger than Pomparaug Woods. Railings are in the hallways. Nice grounds.I need to follow up and start the paperwork on the VA benefit.

This was good, but not our 1st choice.

3 meals - Active = Like the studio - Holiday retirement

friendly, but activities seem limited. no on site assisted living options. food wasn't as good

Shocked by all the 'old people'. If all the centers are this way, it will take some serious 'getting used to'. Staff, amenities, incentives and pricing were all superb. Really good food.

It is being built now and will be updated. I don't think that they have Assisted Living at this location which is alright with me.

Overall the staff seemed nice. They did a nice job taking my mom and I on the tour and allowed us to have lunch with a recent resident. She was nice and seemed happy about being there. The residents didn't say hello or acknowledge us as much as other locations that we visited. Also since they are near capacity, we had to see an unfinished model and the actual apartment of a resident. Just seemed a little odd. Since all three meals are included in the price, it may be slightly out of Mom's budget.

They say they are still getting up and running but it is just not turning out the way they sold it, not quite following through with the things that were promised.

I am concerned about the changes since we are now part of Hawthorn. what I experience is poor food, less activities, especially musical groups - longer waits for meal service (even though they existed under the previous owners, but now even worse). if it wasn't so difficult to move, I would be out of here. difficult to move means starting over with friendships and the work of moving.

It seemed to me that there were less public gathering spaces here than at other places we toured. The choices in food were not as varied. The outdoor spaces not very attractive. And it was a poor location within the general area.

Our family had an in person tour and the individual giving the tour was just not very energetic and not very inviting, but we were able to eat a meal there and wow the food was very good.

Our family had an in person tour and the individual giving the tour was just not very energetic and not very inviting, but we were able to eat a meal there and wow the food was very good.

Our family had an in person tour and the individual giving the tour was just not very energetic and not very inviting, but we were able to eat a meal there and wow the food was very good.

I was not impressed with my virtual tour with Olympus Ranch.

You need to put a rating for food. If I did I would put 1 star. The food is terrible! When my mom was in the hospital, she mentioned where she lived and the doctor had heard many comments from people coming in from Salmon Creek on how awful the food is. It is very obvious that they are trying to cut corner with the food. If you think about it that’s a large portion of their day is sitting around the table conversing with one another and eating. What a disappointment. I love the people that live there, the people that clean the rooms, maintain the facility, etc. are wonderful.

I have resided at Olympus ranch for a few years. When I moved in, management was responsive to residents' needs. Recent changes have been made in local manager, executive chef and maintenance person. All changes have had negative impacts. Also, management now gives little information to residents. Monthly meetings between manager and residents are sporadic and no longer regularly held. New general manager practices nepotism in hiring.

I have lived in this facility for over four years. Until recently, it was well managed. For the last month, there has been no local manager on site. disorganization is rampant. Holiday Retirement seems not to care about the residents in this facility.

I have written several reviews for Magnolia Heights and as of this writing it continues to go down hill. We still continue to falter in the dining and kitchen area. In opinion it is not the kitchen personnel but the lady that handles the porches strings. If she does like, it goes. Christmas season was horrible. There wasn’t 1/2 as many decorations in the whole facility. The person blamed the past manger who supposably told them it wasn’t worth it and hard to clean up. Yep after the girl that started the decorating . We have tape that held the half [language removed] decoration on the mirrors at the very poorly run coffee station still suck all over it. Please if you come to visit please ask to be able to speak to several residents before you make up your mind. They better say you can’t This is not written because I have some kind of a grudge which do not have as I have been here for 4 years. Your tour will tell you 1/2 truths about the place

Please note: what may be discussed as a "deposit" is really a "community fee." My mother-in-law passed away earlier this year; 1/2 of the "deposit" was kept for the remainder of the month's rent, but the other 1/2 was not refunded because it's now termed a "community fee." My mother-in-law would've NEVER agreed to this.

I visited this community with my mother recently and if you are on a budget they have figured a way out to deliver services to their residents for a low cost. When I first spoke to the marketing rep she described the services as “cruise ship like”. Since my mother travels a lot on high end cruises she was disappointed to find a Carnival cruise. Very small apartments that reminded me of a motel room. A AC unit installed in the wall and a small fan to blow the air into the bedroom. Ceiling tiles throughout. Food delivered by cart in the dining room. I can go on but bottom line is this is a low end option for people on a budget. The people seem friendly but not a place for my mother.