Hawthorn Senior Living, LLC

They don't allow smoking at all.

Beautiful community. Apt. small. No security. Outer doors in apartments on first floor. No home health on site

Overall I am not very pleased. They haven't done the things they said they would do. The introductions and orientations, they haven't done anything they committed to do. There has been some recent turnover. They haven't had buses and transportation. I have had to initiate the on-boarding process. The food is good.

1 time community fee=1 mo.rent+$600 2nd person fee p/mo. 3 meals p/day/cable included Mo.to Mo. rental agreement

Visited. Opened June '13. New but old style. Safety most important. No kitchens, Mass dining for social reasons.

Didn't like the access to laundry facilities. kitchen area to small.

This was a little bit different, they had kitchenettes, they had washer and dryers on the landing and they charged for linen service. They were a little more rigid, they charged for more things. I think medical transportation was jsut two days and if you had to go to one a different day they would charge you some amount total or per mile. They had a lot of incidental charges and people who come out of the Great Depression, those things make them crazy. The meal plans were things like breakfast and lunch or breakfast and dinner and any other meal would cost extra. With something like that people wouldn't eat because the whole structure was too confusing.

They were very disorganized, they didn't even have my mother down for her appointment and they greeted her as somebody else whose appointment they did have down. The atmosphere was not good either. I understand the resident managers have to take vacations too, but the lady who came in was dressed in a t-shirt and cpris, like beach capris, and this was an older lady; so my mother, being confrtoned with a person like that was disconcerting especially because people of her generation are well put together. The first thing I had asked the lady was the price of a one bedroom and she said she would have to go and look because it changes everyday and I didn't understand why she would even say that to someone. My mother, who is a genuinly caring person asked if she could go to the bathroom and when I went with her she asked me if we could leave.

Very friendly and affordable. No cottages; apts only. No healthcare on site.

NO. Visited. Developed by Holiday Retirement employee - very much like it.

Independent senior living facility with all meals and light house cleaning provided. Would have to hire outside help.

Nice enough but not the level of service we need. She needs more care than they have in house.

average age 83; studio ave $2090 but n/a; $1 bdrm ave $2340; all meals included; too expensive probably

Looks like a fabulous place. Talked with the owners, and they were so friendly and helpful.

Nice, but too big. Long walk to dining.

Visited. Seemed nice. A little expensive for our budget. Requires participation in meal plan.

I don't like the location. and the view from the rooms is very boring. Just a parking lot or 7/11. the dining area is large and attractive but there are limited other areas for interaction. this would be my second choice if I had to make one. I didn't care for the business of the road trying to get in and out of the area.

Overall the staff seemed nice. Glenn did a nice job taking Mom and I on the tour and allowed us to have lunch with a recent resident. She was nice and seemed happy about being there. The residents didn't say hello or acknowledge us as much as other locations that we visited. Also since they are near capacity, we had to see an unfinished model and the actual apartment of a resident. Just seemed a little odd. Since all three meals are included in the price, it may be slightly out of Mom's budget.

Good size apartment, kitchenette - not a kitchen

SOMETIMES DON'T GET A GOOD FEEL ABOUT IT CAN'T PUT MY FINGER ON IT. THE LADY THAT GAVE ME A TOUR WAS VERY NICE AND I DID LIKE HER VERY MUCH.