Hawthorn Senior Living, LLC

We gave the meals and dining a 2 because sometimes they do not have a vegetarian option for my loved one so they just gets fruit. I have had to ensure she has food stocked in the room because of this. My loved one isn't interested in the activities there but is very social with her peers. Hoping the price doesn't rise...The team there is friendly and caring, the residents help each other making it a caring well rounded community.

When i moved in i was the 2nd youngest one there i was 77 and the others ranged from 85 to 103 when [name removed] heard me playing the grand piano he asked me if i would play every sat from 2 to 3 i put a lyrics book together with words to 275 songs the residents would gather after lunch and loved it i had a bad fall at Halloween. [name removed] was there within 30 seconds of me pulling the emergency cord i got hurt very bad 5 stitches in my head i was put to bed for 4 weeks the staff brought all my meals and too extra good care of me we had lots of activities the bus driver was awesome he always helped me with my walker and was wonderful every month i got my eye shot we had craft shows often and every body looked forward to buying my indian stuff. when i got hurt so bad i loved being with the residents and tried to help them whenever i could i never wanted to leave but with all my medical problems and no help from step kids i moved out last august i still go to bible study every fri and i am there every Sunday to play my organ many have passed away but i get lots of hugs and love from the ones still there when i walk out the front door the tears start to fall i loved living there sooo much

Osprey Heights is just amazing all around! The title I captioned says it all. Not only is the facility beautiful and inviting…but the staff is amazing as well. Excellent experience! It feels like “ Home” with a resort like feel with all the amenities. Each resident is truly family. The food at mealtime is delicious, honestly! From the gym to the library to the activites room/ huge main kitchen, movie theatre….bus transport to shopping. I want to live here in place of my Aunt! Its a wonderful place.

Colonial Gardens was absolutely wonderful, everything about it! The staff were very accommodating, caring and willing to assist and help...

Everything is great. Staff are extremely cooperative and responsive to our needs.

1. Overall experience was good. 2. Cleanliness was impeccable 3. Manager staff not so friendly. There was an issue with my sister's husband's incontinence. I warned the staff initially that he was incontinent. We were told no problem but it was and understandably so. I was and am their proxy. When I called the managers to ask why and when my sister had to move the manager ( male) was belligerent and bellicose with me. I simply was asking a question. They were moved to Sunrise of Burlington which was by far a better place for them because they needed higher level of care. 4. The quality of care was excellent if a higher level than personal care is not needed. I am not sure about value or food. I hope that the managerial staff is nicer to family members than they were to me. No hard feelings, I worked in health care for 50 years I understand resident needs. There is however no excuse for rudeness.

I met the managers at Liberty Heights at a Rockwall Chamber event and toured the facility with my mom along with other local retirement communities. Liberty Heights was the most accommodating and closest to my home. My mom moved in on [date removed] and was able to keep her dog and they switched the carpet to wood flooring per her request . She gets three meals a day, internet and no extra bills. The rent is very reasonable and month to month with a 12 month rate guarantee. I am very happy that we chose this place for my mom and she enjoys the group meals and activities.

The have a live-in manager, which makes this place unique. The manager are involved with every resident. I see the residents walking and doing activities together. It is very a very happy place. Nurses and OT are in the building.

I cannot say enough about how great Sterling Heights is. The people there are wonderful, caring and nice. They all go above and beyond to help. The food is delicious, and the dining room is like going to a fancy restaurant. They have so many activities, not to mention a theater, library, game area. It is bright and clean with wide hallways and plenty of places to sit and visit both inside and outside.

Friendly staff, food is high institutional, residents are mostly welcoming, could be cleaner. Activities have been very good. The outings are either Educational or entertaining or both. I am treated as an independent adult.

The staff and residents are beautiful and caring people. They take the to talk with you and listen to you. There are not enough words in my vocabulary to give the praise they deserve. Every time I visit there I come away with a good feeling.

The staff at the facility and the in-house in-home care service were absolutely outstanding!

My relative has been treated phenomenally since becoming involved with Stoneridge. He received a great deal on his apartment, he loves the food, the residents, and the staff. The staff provided him with a temporary apartment until his was open; they have provided moving-in support like hanging pictures and setting up his TV. We are free to meet and talk with other residents and this gives us great confidence in Stoneridge.

I live in North Dakota so I don't see day to day living. Mom is happy there. Mom is diabetic. She said there is not a lot of choices for her. She also said the portion are small. Mom is on a fixed income and depends on the meals.

Overall it is a good value for the money. The facility is clean and they provide 3 meals a day for a reasonable rate. The apartment sizes there are a very nice size and have good patio views!

All were very helpful and eager to answer questions. Room choice was several options. Many amenities although mom is not able to take advantage of them.

I have been in this facility for a year and one person that I would like to mention a manager her name is [name removed]. She is a hard worker. What I like about her she takes care of problems. If something is out of place she will correct the situation. She also has a very nice personality. Keep up the fantastic work.

I would give all of the above a 5. Her stay at Stoneridge was only for three months. The people there were great to her.

The only thing we wish we could change - we would like more food choices. We have been very happy with everything else at Linwood Estates.

<name removed>, one of the housekeepers is the best. We chose Kennedy Meadows because the place was very new and had modern amenities.