Greenlake Senior Living Communities

I have my mom here and the lack of care from the caregivers is the one thing that I am worried about. Although this is a great place I'm hoping things can change. It takes sometimes 45 minutes to get someone to come help after the button is pushed. My mom fell in her kitchen and she pushed the call alert button then lost consciousness and was there on the floor for an hour. So I am working with [Removed] who is the supervisor over the caregivers to get these issues resolved. I would still recommend this community it is nice and clean and the people are friendly here and the management team is amazing and attentive with requests or complaints. Mom has a 1 bedroom apartment in the assisted living. The food is fair and if you get there late you may get something else but not the main dish. The med staff is incredible and awesome with mom. There is one caregiver that is amazing her name is Karen and everyone loves her but she is sick right now so we miss her. The maintenance is great and polite. And gets request done in a timely manner. I have confidence the things that are wrong can and will be fixed.

It was ok nice place the person I was supposed to have the tour with was not there she had a medical thing but I'm thinking about it wanting to visit sunrise of Edmonds when will they have an opening.

All is well for us at this community so far. Everyone is very kind, and helpful overall. I know my mother is in good hands at this facility.

We toured this community when looking for a place for my mother-in-law.It is is a nice community but very small and suited for independent seniors. It's perfect if your loved one doesn't any assistance.

When I toured this community we had a professional guide but I was concerned when we saw the Memory Care unit. The staff were not actively engaging with the residents. I noticed a staff member was on their cell phone. It did not seems as clean and it had an unpleasant smell.

My brother and father said their tour of this community was pretty decent. From what they saw the community looked okay. The staff was nice and friendly. There were many factors that played into where to move my grandfather too. Unfortunately this wasn't the place for us. It is a pretty decent community.

The Executive Director was very informative and helpful with our questions. Since this is an assisted living facility, it's not suitable for our mothers at this time as they are still capable of independent living.

We had a bunch of different workers and they all did very well with the care my loved one needed. She is hard of hearing though, so when people come who have heavier accents, it is hard for her to communicate with them. Also some were allergic to the pets, so that would be something to ask before they send someone out. Some of the workers were wonderful though.

Old building, small rooms, not attractive location. Very diverse population and staff. Everyone was very friendly and appeared to be very happy.

Nice dinning room & bistro set up on main floor, opens onto lake city way-no easy walking.

This location was to much on a hill for walking around further than the campus. Otherwise nice place

The facility is clean and warm

for couples we have to rent two apartments and have one be the bedroom and one be the living room. They were very nice. I do think two apartments for memory care patients is confusing.

Units are mixed. some studios with kitchenette and some 1 bedrooms with shared kitchen.

While our loved one has been there, there has been a lot of turnover rates with the staff. A few new executive directors and a few different directors of nursing. With all the staffing changes it has made communication really difficult so that could use improvement. The place is beautiful, but there have been no activities, the food could use improvements we were disappointed with that, and the care services could use improvements.

My Mother was there for 19-months. I think the staff have good intentions, but they can't seem to get their employees to stay. We had to deal with staff shortages, not trained and unhappy with their jobs. The food was ok, but there was not a lot of fresh food or fruit available. Unforn

My mother was there for six years, it was a very good palce, but it kind of was going through some transitions that were really bumpy, she was too unhappy there and the cost was getting to us so we moved her in with us.

Best practices: We like the accessibility to management. The caregivers seem to genuinely care for the residents. The activity coordinators run almost everything else and do it well. Disappointments: Huge, constant staff turnovers. No communication monthly letter between the Executive Director and the residents. Residents are uninformed of changes in staffing, projects, menu and dining changes, and more. RN position not staffed 7 days a week. This is very concerning. Esthetically, the place looks rundown. Very dirty-looking flooring and carpet that was supposed to be replaced in July has now been moved back to "August or September." The tour promised a lot. Sadly, very little of it was delivered.

Gig Harbor at Green Lake Senior Living gives basic care, it is just very minimal and it just smells.

We toured Memory Care at The Lodges during our search for a Memory Care facility for our loved one. This facility is pretty awful. I wouldn't agree to have anyone live at this facility. We decided to continue on with our search.