Grace Management, Inc

to anyone considering, I would advise you to make sure you have a lot of money, as Northgate Park is not cheap to live at or move into. assisted living communities can be expensive, and Northgate cost no more than any other place. the staff are pretty concerned about the people who live here. there was some confusion about a few things initially, but I just considered those to be growing pains. overall, my experience here has been good so far.

I really like this community and the assisted living community they need to do some more work on. My loved one was really bad and they didn't deliver food and I didn't really feel like it was an assisted living floor in my opinion. I just felt like she needed more help than what they were giving my loved one. The staff were really wonderful they just need to work on the assisted living part because it is not really assisted at all. The residents that I interacted with here seem to really like it here.

This community is good as anything in town and works out for my loved one. Some of the staff are really good and some of them are not. My parents wanted to stay in the room and I felt like they did not do a good job of encouraging the residents to come out. From what I seen there were games, and movies and more but nothing outside of the community and very stimulating for the residents to do. I just think that they could have more activities.

Upscale and multi-story community. It was too far from church and this was the downfall.

We thought this community did a great job taking care of our loved one. They were always very conscientious when it came to the level of care our loved one needed, she was always clean and well dressed. She was vegetarian and we always appreciated at meal times there was always a vegetarian options. We do wish there was more activities during the evening.

I think they have changed general management in the facility since we moved in. One of the things my mom really wanted was the spa baths and the guy that showed us around said it would be no problem, but that has yet to happen. That has been the only disappointment. I think they could benefit from a new resident orientation program. Overall it is a very friendly, nice, and clean facility.

We chose Point Pleasant because we needed assisted living included and [name removed] is here to help if you need it. If you are in this vicinity, it is in a nice location. I do know that the food has gone downhill since we moved her in. Overall I would recommend to others looking.

This seems to be a pretty decent place for my friend. I would recommend my family go here if they had to. The staff seem to really care and it is a smaller community.

Twin Rivers seemed like a nice facility. They were aware of another community we had toured, and they made some unsolicited negative comments about them, which caught me by surprise. I was also surprised that they require residents to maintain an inventory of disposable gloves in their unit for their staff to use. They were also a little bit more expense. For instance, medication management was not included in the base price, and their base price started out higher. So it added up in a hurry. But it seemed like a nice place.

Overall this is a great community. They are updating the facility right now. The biggest thing is the food it is just mediocre. They have activities like outings to shopping centers and then they have planed activities like dollar tree. They have entertainment that comes in at least once a week, cards, arts and crafts and more. They are also installing a movie theater with movie seats and more for the residents right now.

Management is respectful, knowledgeable accessible and responsive. You couldn't ask for more. They have some terrific nurses and aids and the dining service was always great.

My mom has lived here since 2018 I am happy and so is my mom. I would recommend this community to others. I am pleased with the care and my mom feels safe. She has activities all day long and she enjoys the things she goes to.

My mom is in memory care. We picked this community because of the staff. The caregivers are wonderful, the activities staff are amazing. They as a company are respectful and knowledgeable, the nurses are good and everyone is accessible and responsive.

I have been here since 2018. I don't have much to compare this place with but I have to say they are near the top. Maintenance is responsive and can fix almost anything. Care staff is respectful and responsive.

Okay community from the outside.

This facility only gets "4" ratings because I wish they were more consistent with their covid updates since they have a few outbreaks. But they have put appropriate measures in force. The other items regarding staffing is that they have had almost total turnover in the executive staff and chef.

Very good. I wouldn't give the kitchen food and service an A plus. The Covid made us lose several employees and the price of food has affected the variety of menus and lack of employees. BUT, I still recommend the Twin Rivers.

It seems that the young associates who do most of the hands-on work have not had very much training in "our" ways. They are, however, unfailingly kind and helpful! I am concerned that there does not seem to be much (if any) security at night.

Management is terrific. (love [name removed]). I love my apartment and there are great activities.

Someone is looking out for me. Meals are prepared for me. I can't cook. If I need help I can get it.