Grace Management, Inc

I have had good experience with staff, meals, and activities. My apartment is comfortable and convenient. I have made many new friends in a short time. I feel the value for price is excellent. The overall feel of the facilities is welcoming and attractive. I am recommending the Summit to my friends.

Clean facility. Very open and easy to get around. Staff and residents are friendly.

We were moving my mother in law from SC to Florida while we live in NY and needed to find an assisted living facility with memory care near a relative. I contacted A Place for mom and [name removed] was amazing! She set up virtual tours for us and kept in contact every step of the way. Would highly recommend them.

This place was great. Convenient to hospitals and medical facilities. Wonderful staff

Sometimes the food is not as good as when it's at its best. But generally, everything is really good there. Most everyone is very cordial and helpful. They come in and hang paintings or pictures on the walls for you. They bring packages up from the front desk. The kitchen crew and waiters and waitresses are all super nice. Sometimes it gets a little backed up and it takes a little longer than usual. But, that will happen anywhere.

I joined Brookdale Lake Shore Drive in January after moving from out of state to join my daughter in Chicago. Right from the very start, Brookdale assured me that there would be a place for me and support from day one, even if my things weren't there yet. They worked closely with me to navigate through many things that were causing me stress and anxiety. Now that I'm settled, I wanted to share how the whole community supports me, starting with the sales team, the finances team, the caregivers and nurses, the concierge, the dining team, and everyone I encounter. I'm so happy to be here.

I love the warmth of residents and staff. The concierge is a huge benefit and blessing to visitors and residents. The activities director and staff do an excellent job along with transportation to and from church, appointments, grocery stores and banking.

[name removed] who took us on the tour was splendid. She listened carefully to my friend's needs and took us to units that met those needs. [name removed] who I guess is the business manager handled the lease in short order and answered all our questions. The staff is quite responsive. My friend loves getting food at the Bistro where she can get a range of options over a several hour period if she doesn't want to go to the dining room. Finally my friend is selling her car as she finds the transportation service offered at town village to meet most of her needs.

I absolutely love it here. The staff and residents are wonderful. I feel so blessed to have found Parkrose to spend my senior years at. There is something for everyone here for activities, trips shopping and local events, or just hanging out with new friends doing jigsaw puzzles or gabbing. Even the food is good. I personally have nothing but good things to say about Parkrose.

[name removed] has been there since [date removed] ,and the first thing she told me when I asked her what she thought of her new (apartment)and she excitedly told me how clean the place was. And the group of girls taking care of her were so nice and kind and gentle and caring when they came in the mornings to help her get up, shower and put her clothes on for the day.

The staff brings a great vibe to all the residents, almost "resort/vacation" quality. They address everyone by name and are very friendly. The facility and grounds are beautiful and tastefully decorated for each holiday season. The whole transition for my mother-in-law went smoother than expected.

This was our favorite place! Definitely all 5 stars. [name removed] was terrific. I loved our apartment and so did our little Pekinese-- she loved the inning around in our yard. It was worth every penny, but unfortunately we just could not afford it.

Friendly staff. Clean facility. The price and location stuck out over other places.

I think it's as good or better than one can expect for the cost. My friend is blessed to be there and she would recommend it to others.

5 for everything. They were very kind and easy to work with. Very attentive and caring.

My mom and stepdad have been very happy at Portside, they are very engaged and stay busy. Physical therapy is on site and they are staying mobile in the independent care side. So much better than being home alone with not much interaction. They are eating much better too! It has been a blessing for our family.

What we like the most about Shorehaven is the leadership, price, communication with loved one. Yes, we would recommend this community to other families based on the experience.

Honestly, the faculty and staff have been amazing in helping her get acclimated to her new home. Had a very difficult time initially because she did not want to move from her old place, but as she has settled in, she's happy to be there.

Their food is sometimes suspect, but with the meals being improved I would recommend this community to other families.

As to value for the money, it's expensive. It's not out of line for what this kind of care costs, and I feel like we are getting our moneys worth. We are in the Gem, the memory care unit. I like that the staff are employees of the Gem, and not contractors. Everyone seems to be on the same team, and they have hustle. Because there are only 32 residents, the staff really get to know each person and what they like and what they need.