Grace Management, Inc

My mom ended up needing more care but we did have a great experience. She was an independent living and they would not provide things like aspirin or things like that without having to pay outside doctors fees. Overall, I have nothing but good things to say. The staff were wonderful and kept in contact all the time. Her apartment was really really good size, she had a huge bedroom, large closet, living area, patio and backdoor and for the money it was wonderful.

Here is another good reason to live at the Country Club of La Cholla. Our executive director, [name removed], worked very hard to line up a shot clinic at our facility. He worked closely with the health department and CVS pharmacy to make it happen. In just two days, all the residents and staff that wanted to be vaccinated got their shots and never had to leave the building. All went very smoothly thanks to [name removed]'s preparation.

This is a great community to be in, I would recommend this community to others. The community is very neat and clean, and the staff is very friendly and is very nice.

My parents moved into Brookdale Northbrook a few years ago and adjusted immediately. Everyone is so friendly, from the residents to the staff!! As an adult child it gives me great comfort knowing how well my mom (my dad passed away a year ago) is being taken care of by people that really seem to care. Given this COvid situation Brookdale went above and beyond to make a bad situation as pleasant as possible. I recommend Brookdale to any parent looking for a place to live!!

We would absolutely recommend this community to anyone, they are outstanding. They are taking such great care of our loved one, they are already vaccinating their residents and their communication with our family has been excellent.

We chose Town Village Audubon Park because of the convenient location, it is a comfortable environment, and she is liking where she is. The staff members here are always super friendly and helpful and we really like the nurse practitioner. Overall, it has been a good experience so far and we are ready for everything to open back up so she can participate in things that they have going on.

I have a dear friend who is a newer resident at Heritage Oaks in Englewood. The staff is remarkably caring and concerned for his total well-being. They go above and beyond. As I reside in a different state, It is such a comfort to know how well my friend is being taken care of at Heritage Oaks and close enough for family to visit.

Favorite! It had more of an apartment feel, loved how social the community is, rooms were fantastic, loved that it included laundry. Price is slightly concerned though.

I moved here from Ohio, my son picked Acacia Springs. I must admit I was scared when I first arrived. Covid 19 just broke out & the first person to see me was [name removed]. She was very nice, welcomed me. If I had any questions she answered them & also did a fantastic job getting us both shots of the vaccine. [name removed] helped me with details about my rent, another one that knows what she is doing. [name removed], who has a wonderful personality, helps with seasonal parties, and other activities. They have quite a few things for you to do, bean bag toss, movies, bingo, happy hour, walking club, arts & crafts, & baking, plus more.The food is really good. You get your choice on menu, or pick something from a grab & go. The servers are top notch. Always a smile & very polite. If you need something fixed [names removed] will get it done.They are polite, patient, and always with a smile. Front desk is excellent service. Need to go to appointments, shopping, you have two very nice & helpful guys to get you there... as for me I'm so glad my son picked this place for me.

My mother has been a resident for the last 3+ years in Independent Living at Brookdale Northbrook and I have nothing but the highest compliments to give to the facility and the entire staff. The facility is truly a residence and feels very much like a home. The facility is immaculate but not sterile. They have provided her a loving home and community that has brought her friendship, excellent care and social activities. The kind, caring, friendly and professional staff takes a very personal interest in each of the residents. The entire staff knows every resident by name and truly cares for their well being. During the COVID crisis, Brookdale has reacted quickly and professionally while still providing excellent care for the residents and staff. They have maintained a very low positivity rate and have communicated very effectively with the families of loved ones. As my mother's health started to decline, they were very proactive in working with my family to provide her with all of the services she needed to help her maintain as much independence as possible. The home health care providers, the physical therapists, occupational therapists, the nursing staff, the head of residential services, the director and assistant director and too many others to name all provided hands on care, patience and compassion that was truly unmatched and never will be forgotten. I highly recommend Brookdale North and I sing their praises every chance I get.

I would tell others it is very nice and friendly community. I would recommend the community to others. The food is good.

LaCholla looks like a country club in the Bahamas, with mature palm trees around the pool, and patio, flowering plants everywhere, and shaded walkways. The staff is helpful and friendly, addressing each resident by name. There is plenty to do with card clubs, puzzle boards, a work out room, exercise classes, arts & crafts, happy hours on Wednesdays, holiday decor and activities. There is a library on site and book shelves on every floor. Chapel services are available. The ballroom hosts live entertainment, Bingo, movies, and holiday festivities. The director does walk throughs and has an open door to hear resident feedback or concerns. There is a variety of satisfying food choices from soups, salads, and sandwiches to meals like beef tips, tuna steak, lasagna, and cultural favorites. Desserts include favorities such as cake, pie, cookies, icecream and fresh fruit. The front staff kindly accommodates resident needs and requests. It is a warm, friendly and supportive community.

Took some time convincing my Mother to move into the residents. However, from day one, [date removed]) she has loved it. She has become a social butterfly, playing bingo, and meeting new people. She loves the food and is just a new person. We, her children , are delighted ! No more worries. It is the best thing we ever did. It sure does make this chapter of her life enjoyable.

The Highlands has been really great and very accommodating. They have also been great with communication with the families. We have been satisfied with the facility and the care that she is receiving.

My sister has been a resident in independent living at Brookdale Northbrook for 3+ years. We are so thankful and appreciative of the care and concern of all the staff. We know that she is safe and can get help when needed. She looks forward to the activities that are available. Since the start of the Covid pandemic, the staff has been especially careful to keep all the residents healthy and is aware of the importance of promoting family connections whenever possible. I highly recommend Brookdale Northbrook to anyone considering a senior care option for their loved one.

The staff is very friendly and the food is liked by my loved one. There are inside activities being offered even during Covid and I would definitely recommend this community to others

Our 90 year old mom has been at the Brookdale for about a year and a half. Since our family can't be with her currently as we would like, we are so comforted to know mom is in a beautiful, safe, clean and professionally run environment. The staff is very conscientious, compassionate and kind. [name removed] the Executive Director, is very approachable and sends out current and important emails with updates on Covid, holiday menus and everything the residents loved ones would like to know. [name removed] is also very responsive, either by phone or email. Mom absolutely loves the Brookdale and we all do too since it's become her home and they all take excellent care of her! My family and I highly recommend the Brookdale.

The staff members at the community would be a 5+ they have been excellent. So far we have had no issues and we are very comfortable with the people who work with our loved one, and they have good communication when we call with questions.

Brookdale Northbrook has been a safe, caring, and friendly place for my mom. The community is clean and well maintained. During the pandemic Brookdale North has been vigilant towards keeping the residents safe. They have done multiple Covid tests for residents and their employees. They have enforced the guidelines set up by the CDC and the state. My mom has accessed transportation to her doctors through Brookdale. She has enjoyed some of the entertainment provided. I wish she would get more involved in some of the activities offered. The staff has been very responsive to any of my concerns. I receive daily bulletins to keep me abreast of what is going on in the community. Overall Brookdale North has been a very good place for my mom to live.

Our mom has been a resident of the Brookdale Northbrook for about 1 1/2 years. Since mom moved there everyone on the staff has been attentive, professional and really wonderful to her. The staff has been excellent in getting her to and from doctor's appts., managing the Covid-19 situation, administration of the vaccines, etc. [Name removed], the Executive Director, keeps loved ones updated with emails containing current events, menus, activities and important information which is so meaningful especially during these unprecedented times. My brothers and I are comforted to know that mom is in a beautiful, clean and expertly run environment which instills confidence in us all and brings a tremendous amount of relief! Highly recommend!