Grace Management, Inc

I have a dear friend who is a newer resident at Heritage Oaks in Englewood. The staff is remarkably caring and concerned for his total well-being. They go above and beyond. As I reside in a different state, It is such a comfort to know how well my friend is being taken care of at Heritage Oaks and close enough for family to visit.

Favorite! It had more of an apartment feel, loved how social the community is, rooms were fantastic, loved that it included laundry. Price is slightly concerned though.

I moved here from Ohio, my son picked Acacia Springs. I must admit I was scared when I first arrived. Covid 19 just broke out & the first person to see me was [name removed]. She was very nice, welcomed me. If I had any questions she answered them & also did a fantastic job getting us both shots of the vaccine. [name removed] helped me with details about my rent, another one that knows what she is doing. [name removed], who has a wonderful personality, helps with seasonal parties, and other activities. They have quite a few things for you to do, bean bag toss, movies, bingo, happy hour, walking club, arts & crafts, & baking, plus more.The food is really good. You get your choice on menu, or pick something from a grab & go. The servers are top notch. Always a smile & very polite. If you need something fixed [names removed] will get it done.They are polite, patient, and always with a smile. Front desk is excellent service. Need to go to appointments, shopping, you have two very nice & helpful guys to get you there... as for me I'm so glad my son picked this place for me.

My mother has been a resident for the last 3+ years in Independent Living at Brookdale Northbrook and I have nothing but the highest compliments to give to the facility and the entire staff. The facility is truly a residence and feels very much like a home. The facility is immaculate but not sterile. They have provided her a loving home and community that has brought her friendship, excellent care and social activities. The kind, caring, friendly and professional staff takes a very personal interest in each of the residents. The entire staff knows every resident by name and truly cares for their well being. During the COVID crisis, Brookdale has reacted quickly and professionally while still providing excellent care for the residents and staff. They have maintained a very low positivity rate and have communicated very effectively with the families of loved ones. As my mother's health started to decline, they were very proactive in working with my family to provide her with all of the services she needed to help her maintain as much independence as possible. The home health care providers, the physical therapists, occupational therapists, the nursing staff, the head of residential services, the director and assistant director and too many others to name all provided hands on care, patience and compassion that was truly unmatched and never will be forgotten. I highly recommend Brookdale North and I sing their praises every chance I get.

I would tell others it is very nice and friendly community. I would recommend the community to others. The food is good.

LaCholla looks like a country club in the Bahamas, with mature palm trees around the pool, and patio, flowering plants everywhere, and shaded walkways. The staff is helpful and friendly, addressing each resident by name. There is plenty to do with card clubs, puzzle boards, a work out room, exercise classes, arts & crafts, happy hours on Wednesdays, holiday decor and activities. There is a library on site and book shelves on every floor. Chapel services are available. The ballroom hosts live entertainment, Bingo, movies, and holiday festivities. The director does walk throughs and has an open door to hear resident feedback or concerns. There is a variety of satisfying food choices from soups, salads, and sandwiches to meals like beef tips, tuna steak, lasagna, and cultural favorites. Desserts include favorities such as cake, pie, cookies, icecream and fresh fruit. The front staff kindly accommodates resident needs and requests. It is a warm, friendly and supportive community.

Took some time convincing my Mother to move into the residents. However, from day one, [date removed]) she has loved it. She has become a social butterfly, playing bingo, and meeting new people. She loves the food and is just a new person. We, her children , are delighted ! No more worries. It is the best thing we ever did. It sure does make this chapter of her life enjoyable.

The Highlands has been really great and very accommodating. They have also been great with communication with the families. We have been satisfied with the facility and the care that she is receiving.

My sister has been a resident in independent living at Brookdale Northbrook for 3+ years. We are so thankful and appreciative of the care and concern of all the staff. We know that she is safe and can get help when needed. She looks forward to the activities that are available. Since the start of the Covid pandemic, the staff has been especially careful to keep all the residents healthy and is aware of the importance of promoting family connections whenever possible. I highly recommend Brookdale Northbrook to anyone considering a senior care option for their loved one.

The staff is very friendly and the food is liked by my loved one. There are inside activities being offered even during Covid and I would definitely recommend this community to others

Our 90 year old mom has been at the Brookdale for about a year and a half. Since our family can't be with her currently as we would like, we are so comforted to know mom is in a beautiful, safe, clean and professionally run environment. The staff is very conscientious, compassionate and kind. [name removed] the Executive Director, is very approachable and sends out current and important emails with updates on Covid, holiday menus and everything the residents loved ones would like to know. [name removed] is also very responsive, either by phone or email. Mom absolutely loves the Brookdale and we all do too since it's become her home and they all take excellent care of her! My family and I highly recommend the Brookdale.

The staff members at the community would be a 5+ they have been excellent. So far we have had no issues and we are very comfortable with the people who work with our loved one, and they have good communication when we call with questions.

Brookdale Northbrook has been a safe, caring, and friendly place for my mom. The community is clean and well maintained. During the pandemic Brookdale North has been vigilant towards keeping the residents safe. They have done multiple Covid tests for residents and their employees. They have enforced the guidelines set up by the CDC and the state. My mom has accessed transportation to her doctors through Brookdale. She has enjoyed some of the entertainment provided. I wish she would get more involved in some of the activities offered. The staff has been very responsive to any of my concerns. I receive daily bulletins to keep me abreast of what is going on in the community. Overall Brookdale North has been a very good place for my mom to live.

Our mom has been a resident of the Brookdale Northbrook for about 1 1/2 years. Since mom moved there everyone on the staff has been attentive, professional and really wonderful to her. The staff has been excellent in getting her to and from doctor's appts., managing the Covid-19 situation, administration of the vaccines, etc. [Name removed], the Executive Director, keeps loved ones updated with emails containing current events, menus, activities and important information which is so meaningful especially during these unprecedented times. My brothers and I are comforted to know that mom is in a beautiful, clean and expertly run environment which instills confidence in us all and brings a tremendous amount of relief! Highly recommend!

My sister lives there and likes the community. I personally am a little disappointed because some of the promises the community made, they aren't doing due to COVID.

The community communication has been thorough during the pandemic. The residents will be getting vaccines next week. We could't be happier with our loved one here. They are thriving. We have been able to have balcony visits. The community has been doing renovations.

I chose Portside at Grande Dunes because of the location and my family researched it and liked the reviews the facility got. It is a beautiful place, they just opened a new division of independent living which is very nice and we get new people all the time. We have 4 new chefs so the food is improving from what it was. Overall, I love it here, it is a very warm and loving community.

They had a really great special going on when we signed up so that was a main reason that we chose the facility. They also give you a free birthday month so that has been awesome. The facility itself is set back and very peaceful and quiet environment. There is a lot of greenery and vegetation around it. Inside they have a lot of windows so it is very bright and cheerful and they also have a green house. He has a patio and it is looking out to a huge lawn and trees and it is really nice. He claims the food is fantastic. If you are in the military they have an honor wall for veterans. The only negative is they are understaffed so there are delays with doing some things. I would recommend to others who are looking.

You should put your loved one here. My loved one loves it here and they takes great care of them as well.

My husband and I just moved into The Landon and love it. The common areas are always so clean and inviting. Food is nutritious and varied and always available. Exercise is encouraged. The thing we like most is that it is an easy-going lifestyle and the staff are particularly ready to help. Be ready and open to accept opportunities for activities!