Genesis HealthCare

I am very pleased with the care my brother is receiving at Mifflin Court. After a short adjustment period, he now refers to Mifflin Court as his home.

Langdon Place in Nashua was my mom's home for the past year. She had a life changing event and could not longer live alone. My family selected Langdon Place because of the highest recommendations we received and after having met the team and looking at Langdon we knew we had made the best decision. The Langdon team is exceptional...friendly, caring, intelligent, resourceful, provided excellent, consistent, quality and compassionate care at all times. The team there became an extension of our family. My mom passed away a month ago and her end of life care was beyond measure. It was like she was their mom too. They cried when we cried and loved her like we did. Our family would recommend Landon Place without any reservation 110%.

This Senior Residence is a best kept secret in Delaware County. Nestled at the edge of Chester City and Wallingford, tree lined property. The country feel as you approach the main entrance, with seating, rocking chairs, and beautiful green shrubbery hiding you from view and noise of the traffic was a plus. The public areas all nicely decorated. The receptionist always helpful and pleasant offering refreshments while waiting for staff or the elevator. The dining room atmosphere was equal to private fine dining. I stayed for lunch and was amazed at there being so many menu items to choose from. What struck me most, is that the Residence at Chestnut Ridge did not have an "old smell". It was a lovely experience and after 2 unannounced visits and 1 official tour I completed the application process. [Removed] was a joy to work with. She introduced me to everyone that handles anything. They were all warm and inviting. If you are looking for a safe and sanitary, warm and caring community. Chestnut Ridge is the place!.

My mother-in-law moved into Chestnut Ridge from another residential facility. She lived in Bucks County with her husband (because it was close to his family) until his death in October. My husband's family then moved their mom to be closer to her family, and we couldn't be happier. Although she has advanced Alzheimer's disease, she appears more alert, less anxious, and more communicative than she has been for a long time. The staff is friendly and helpful to residents and visitors; the rooms are spacious and clean. We are pleased with the care our loved one is receiving.

The people at Langdon Place of Exeter have been extremely helpful & friendly. My Mom has only been at Langdon Place (LP) for a month, but so far she is very happy with her new living arrangement. My siblings & I were very concerned that she would not be happy leaving her home of 60+ years, but a diagnosis of Alzheimer's & living alone made it necessary. We were very impressed with the Memory Care Unit for when the time comes, but currently Mom is enjoying Assisted Living in the Langdon Place community. It really helped that Mom could bring quite a bit of her furniture from home. Everyone at LP was helpful during the move & really made an effort to make her new apartment cozy & inviting, include her in activities & introduce her to her new neighbors. It's so good to see Mom socializing again! The common areas of LP are beautiful. We are looking forward to participating in the many activities that they offer & seeing the grounds without snow! It's such a relief knowing that help is readily available & caring people check on her regularly. We have received excellent customer service at LP.

It is located in and very pretty country setting. It is nice and quiet. The inside of the community is very charming, it is decorated very nicely. It provides a very home like feeling. The staff is friendly, helpful and accommodating. We are pleased with them and would recommend them to anyone.

Excellent variety of food options for residents. Staff have a great knowledge of how to manage individuals with dementia.

The care of patients was fantastic. [name removed] passed away 10 days ago, and we can't say enough about their concern for her comfort and our peace during her final days. The nurses are kind, compassionate, knowledgeable. They are Langdon Place's best asset. They recently went through an ownership transition and we hoped administration would be better but haven't seen that yet. Communication was the biggest issue - between administration, us and nurses and during shift changes. Seems there should be an app that could easily address this and make communication better without needing to disturb the hardworking nurses all the time. All in all, we were happy to have [name removed] at LP and always knew she was well cared for and safe.

My husband and I are happy with the care that our mother is receiving. The staff is very helpful, patient and caring with her. She does seem to be adjusting well. My husband and I are still adjusting to some of the procedures with medication guidelines and protocol. But we are starting to get the hang of it. The staff is extremely patient with explaining any confusion or questions that we may have. Place is always clean and cheerful for the residents that live there. I would recommend Berkshire Commons in Exeter for a family member .

All of the staff were so kind and friendly. It was very clean and the food is good. I knew the moment we toured the facility that this was where I wanted to send my mother-in-law. [name removed] and [name removed] helped with everything to make it an easy transition.

Overall, we are happy with Langdon Place, particularly with the nursing staff. They are warm, friendly, patient. The place is not well maintained and could be cleaner. We have noted safety issues like radiator ends sticking out, water collecting in pockets on the canopies in the garden which could be more colorful and groomed. The place is dated and needs some repairs but the staff makes up for all that. They could use better communication. We tell staff things but they don't seem to have a way to share that information amongst themselves - where extra pull-ups are stored, that we are picking her up for an appointment, that we do the laundry, etc. She is in memory care now and needs to be but isn't stimulated enough. She misses her computer and TV but can no longer use them independently.

My parents have been at Granite Ledges for 3 months. I appreciate the welcoming environment. Oftentimes, residents are outside, relaxing in chairs at the entrance, enjoying the sun and the company of one another. My parents are doing well under the care of Granite Ledges. There are some procedures that have been challenging, such as the medication protocols. It was easy with my mother but for my father, who's a veteran, it's still a challenge but it's getting better. The daily activities offered are great. My mom LOVES playing BINGO. That said, they miss their old TV system (which unfortunately is a BIG deal to them). The food is good but it would be nice if snacks were available between and/or after meals.The parking is difficult. There are often no spaces available. While it's a great facility, it's VERY expensive! I don't think the cost (approx. 11k/month) equates to what is offered. The cost makes it a temporary move for my parents, which saddens me.

Langdon Place was a great move for my dad, who is 94, but still lives independently. The apartment is great, the planned activities are wonderful, dining experience is very good. However, communication and planning for doctor's and nurses' visits, and getting results from bloodwork is really poor. My father has been told that a doctor and/or nurse will come on a Friday or a Monday, and no one shows up. This has happened several times. Also, his prescription refills are ordered and supposedly processed the same day, but it has taken more than a week to get his hands on the prescription. The explanation provided is that they "were put in the wrong place." He has had the same experience trying to get results from bloodwork. Aside from this very poor communication and liaison, it's a great place, and my father is happy there so far.

The biggest area for improvement is the food. I understand that the chefs cook a low sodium and low sugar diet, but there is hardly any variety. And the food is incredibly bland. We drop off home-cooked meals or do Uber eats to my grandfather. The staff is all super kind. They seem to know all of the residents by name and they always speak to my grandfather. Anytime they see him in passing. They manage his medication as well and keep us up-to-date. He has had some recent health issues over the last 12 months that have required him to go to the hospital and the nurses always make sure they give us a full report before they send him.

My loved one was previously a resident at Hilltop at Glenwood and the overall experience was good. The staff is friendly, but I do feel like there is a lack of communication between them. Overall, I would recommend Hilltop at Glenwood to others who are looking for a Memory Care facility.

This experience is more on our loved one, but it took him a bit to acclimate. The community is clean without being stifling and it is comfortable to live in. The staff members are great. We have had some medication communication hiccups. It is homely now ironed out. Our dad loves the variety of food they serve. Other than the occasional bingo and bridge, our loved one hasn't relayed much information Overall I believe it is pretty good.

My loved one is currently a resident at Granite Ledges of Concord and overall the experience has been great so far. The cleanliness and friendliness are great. The staff and care services provided are good. The meals, activities and value for cost are great. I would recommend this facility to others, I actually already have.

No real complaints truthfully. [name removed]very happy with her accommodations and choice to live there. I just spent the last month there helping her recover from a recent hospitalization and get moved in to her apartment and was pretty impressed with Hallmark overall. Nicely maintained, friendly community and lots of services available to her that make her life easier. Would happily recommend to new prospective tenants.

The staff have been pleasant and friendly. The staff has continued to keep me in the loop with every incident and medical issue involving my mom. I have noticed lately that my mom's room needs cleaning. The dust is collecting on the floor and under her bed. The vent in her bathroom is dusty. I can't talk about the meals, since we never stayed for meals. The move in day went as expected, rough. Mom wasn't too happy with me. It also appears that Mom has been participating in activities, which I'm happy to see. I would recommend and have recommended to others Highgate at Paoli Pointe.

The facility is as advertised, good people, clean, easy to work with. I would recommend the facility to others.