Gemstone Senior Living

Food was generally excellent and nutritious. Nursing care and aides were friendly and competent while some were better than others, of course. Many activities and programs were offered and special occasions were marked with families invited to a really special meal. The only problem I had was that too many of the people living there were bed ridden or didn't want to leave their rooms at all or had some degree of dementia. These problems kept really stimulating activities to a minimum. However, in a wheel hair or on a walker, I'm sure I wasn't at my best either. I did go the art and craft sessions and attend all musical performances. Staying there was a seductive option as it was so easy. But PT and OT and health nurse all said I must go home, and they were right. I'm still acting like a hermit using long term care aides, but I'm getting better about seeing friends.

The staff continues to be consistently kind and courteous to my parents [names removed] I would recommend Brookdale HW to others

Appreciate the help with finding my mother a place feels like home.

They were friendly at every level and the overall experience exceeded expectations and it is a great value for money.

Some places have fancy stuff that us old people don't need or use and my home may not have a lot of fancy stuff but it feels like home. It is clean, the staff treat me with so much love and concern. Activities girl is so sweet and does lots of fun stuff with us. We have the best maintenance guy ever. I can't put his name but he always helps us with anything we need and has the building better than it has been since I've been here. The manager lady is always doing all kinds of stuff to make our home look good and even does craft stuff with us. Last but not least the receptionist is the kindest most helpful person you will ever meet. I love my family here.

Everyone on the staff was so supportive and kind. From the moment we walked in for our first tour, we felt like it was the perfect place for my dad. The executive director was kind and considerate, communicated well with us, and kept us up to date on things. Their activities director actively worked to make sure my dad was engaged with his surroundings. Although my dad couldn't remember his ADL helper's name, he constantly remarked to my mother about "the nice young man" who helped him shave and get dressed in the morning. We could not have asked for a better final home for my father. Also, Brookdale Creekside was a peaceful environment, where my dad had choices. He could choose to sit in his room, if he wanted, or he could socialize and be "out and about" with other residents. Some of the other facilities we toured seemed to herd everyone together and not give them a choice of what to do. It's one of the reasons we chose Brookdale Creekside. The staff also actively engaged with residents every time we were there, having conversations, leading activities, even down to their head of maintenance. It was a kind and nurturing atmosphere.

Brookdale was wonderful in taking care of my husband. Unfortunately he passed away on [date removed] due to complications from aspiration pneumonia. They seemed to care about my husband. He was a stubborn crotchety old man that didn't like to be messed with and from what I saw they handled him well. He always thanked them when they were finished doing whatever.

I met with the sales lady and she showed me around. It is older than other Brookdales but it is homey. I was glad to see it it a smaller location. Everyone was friendly.

Moving to assisted living is a big change for everyone in the family. Brookdale Lewisville has been wonderful helping us all make the transition. Questions and requests are answered quickly and kindly and we believe this is the best situation for mother.

I can't emphasize enough how much [name removed] life was improved when he moved into the Gemstone home. I would recommend Gemstone to anyone who needs assisted living care. The facility and the caregivers were the best.

I placed my mother in law at Brookdale Hamilton Wolfe because she has dementia and can't stay on her own. Hamilton Wolfe has a great staff who take great care of their patients. They are always checking up on their patients.

We felt like they honestly cared about our needs. When my brother arrived he was treated as if he was a family member. The residents introduced them self will instruction of what to do and where to go, and invitations to join them at different tables for dinner. They laughed and joked as if they were old friends. My brother loves it at Brookshire Hamilton Wolf.

Very clean. Very nice residents. Chef is a good listener and takes time and food.

I really have enjoyed getting to know the staff here at Hamilton Wolfe. They care for my mom well and she is thriving. The food is fantastic. Everyone is always friendly and helpful. I have zero complaints.

San Antonio Brookdale hamilton is a fine facility for those of us who are getting up in years and need the association with others who are your age or more than your age, the fitting is good for the community we live in. I came in under a different executive director now we have [name removed] and she is wonderful. She really exhibits those characteristics that let us know she cares she's always available and makes rounds during eating times to let us know she's available and with us 100%

I was nervous letting someone help me with mom because I’ve done it on my own for so long. But as soon as we got there I was reassured that I was doing the right thing for her. Mom was not happy about the move but the first week of her living there she was immediately immersed in activities and fun. She said the food was so good and that she had friends. A huge weight has been lifted and I am forever grateful for the staff at Brookdale Hamilton-Wolfe. Special thanks to [name removed] and [name removed] and [name removed].

5 all the way! What we like the most about Brookdale Hamilton is the quality of care, the great people who are very helpful. Our loved one is very happy and we would recommend this community to other families who may need a place for their loved ones.

Dad loves Brookdale and tells me he wishes that he would have found it sooner. There is so much more to offer than the previous facility he lived at. The cafeteria has better food, there are more planned activities, clean facilities, and an apartment he can call home.

Every time I call, I talk to [name removed] or [name removed] and we always have great conversations and work so well together. They’re super sweet and care so much. There’s never any issues and if there is a concern then we work together to figure out a solution.

I am a healthcare provider and I just finished a clinic at Gemstone. I noticed a pleasant smell when I entered. The residents were well-kept and happy. It was clean. [name removed]was so sweet with the residents. I saw their faces light up and smile when she interacted with them. [name removed] is caring and good at her job. I’m impressed with this facility!