Gardant Management Solutions

The experience has been good for us, under the circumstances. The contact person has been good.

It is expensive. If you want a nice, clean, attentive community to have your loved one for memory care this is the place to go. The staff is wonderful. They are receptive to questions or concerns.

The community is secure and the staff is very friendly, they have a senior care manager you can add to your fees that can help with medication etc. I would recommend this community to others.

I am very impressed with the quality of professional, patient and gentle care my parents daily receive since they moved into Heritage Woods. This is especially impressive since they moved in during the COVID-19 pandemic. My parents adjusted well and enjoy the staff as well as the extra amenities such as laundry and meal service. Once things "return to normal", they will definitely appreciate even more of the wonderful services and amenities! I appreciate the technology available to send photographs to be printed and delivered, plus the ability to Zoom. My parents absolutely enjoy the photos and Zoom conversations, too. I have also appreciated the good communication and quick feedback regarding questions and requests I have. The genuinely friendly staff is more than willing to go above and beyond for my parents care and happiness. My parents feel safe and are content. I couldn’t ask for more. Thank you, Heritage Woods!

We chose Heritage Woods of Manteno because it was a lot nicer than the others options we were looking into. The room sizes here are sufficient for her needs. She has had no complaints about the food that they serve. For most of her stay here she has lock down so we haven't gotten to experience everything but overall I would still recommend.

We chose Cambridge House of Maryville because it was recommended to us through family members, they said that it was a well-managed facility. The room sizes here are good, but I do think the kitchen could use some more space. Overall, it is a small community and everyone gets along well here. I would and have recommended for the deaf community. I do think they need an interpreter here to help with communication, that would be very helpful.

I love [name removed] my room cleaner. I love [name removed] waitress. [name removed] is good also.

I have been happy since day one.

Staff is good about introducing themselves. Make you feel like they are family and part of family. Facility clean. There are activities.

Great place!

I have already referred friends to take their elderly loved ones there. The community keeps my loved one active. They are really good with her. If it is an activity, they take my loved one down for the activity. They always keep great communication with the family.

My Mother has resided at West Park Place for almost three years and we are all very satisfied with the support, cleanliness, food quality and community care offered.

It is a great place for your loved one. I feel she is safe and secure. The food is good. My mom has made some new friends. They have done a good job with Covid-19. It is hard not to be able to visit my mom. It is a hard situation.

Spoke with [name removed] and she was AMAZING! Everyone there was extremely friendly (they all wanted to talk on our virtual tour). Most staff I spoke with have been there for well over 10 years. [Name removed] dropped information off to my house so I would have it to read over. She also brought a welcome gift. Definitely a five star rating.

Both the staff and the residents at Lacey Creek are very friendly and welcoming. The food is good, I would like to see more fresh options. There is limited outdoor space. Location was great for us. The fact that they are Supportive Living and my mom can spend down and go onto Medicaid while remaining at the community was a big factor for us. It is a very nice place. We were looking forward to the socialization of her being able to share meals and activities with friends. Now with the quarantine they are all in their rooms which is hard. I hope this is over soon.

My mother in law [name removed] was in the Keepsake area and the staff was excellent. [Names removed] and all the staff was fantastic. They took care of her just like it was their mother or grandmother. [Name removed] passed away and they are all so special to us. [Names removed] thank you so much for loving her as we did. The activity Director thank you for the face time. It was very special to us. The Hearth was clean and it smelled like a hotel. I would highly recommend The Hearth and the staff God Bless You for all you do. [name removed] and [name removed]

My sister lived at Heritage Woods for the past several years. She recently passed away but I wanted to share her experience. When she first moved to Heritage Woods from Arkansas she was pretty much a loner. She was shy and had few friends. We felt meeting more people was a good idea and since she was able to take care of her self with a little help, Heritage Woods seemed a good fit. Heritage Woods was willing to take her Medicare and Medicaid as full payment and it allowed a stipend for personal needs each month. My sister was reticent to get involved at first but quickly made up for lost time. She began running the bingo games, the Country Store and ran for and was elected to, the Presidency of the resident board multiple times! For the first time in her life she was reaching her potential. She was proud, happy and well liked by both residents and staff. She also encouraged other residents to get involved and have fun as well, especially new residents. Heritage Woods is a clean, spacious place with a friendly staff and lots of activities. From the manager, [name removed], to [name removed] the building engineer to the medical staff, CNAs and the lunch room crew, Heritage Woods has a great staff and some really friendly residents. My sister spent several happy years there, some of her happiest. I would recommend Heritage Woods as a safe, comfortable and stimulating place for those who need just a little help and don’t mind having a bit of fun too.

Our family's experience with the Hearth Tudor Gardens was good, because of the caring staff and administration. I can think of seven instances where they went above and beyond while maintaining professionalism and friendly care. The latest instance was the reception team caring enough to put a forwarding address not available through the post office, on our Aunt's tax documents, even though she was not a resident for almost a year and had deceased. They could have just stamped return to sender and how difficult that would have made it to close her estate.

1. [Name removed] (Activities)- I believe [name removed] oversees about 75% (or more) of all activities I think out activities would truly suffer without him. 2. [Name removed] (Front Desk)- Wow! [Name removed] wears many hats at the Front Desk and she wears them all well. She is certainly a blessing to The Hearth. 3. [Name removed] (Bus Driver)- [Name removed] goes above and beyond his job description almost every day. We would be in big trouble without [name removed].

Care great! Everyone is so beautiful. Loving the family here