Franklin Park Senior Living

I would say the food was VERY good at [community name removed]- but everything else wasn't good. At Hidden Springs everything is great and the food CAN be good but it's not consistent. (My brother eats with dad on weekends)

Mom has live at The Grove on Forest Lane for two years; first year-and-a-half in assisted living and now memory care. She just turned 96 and it has been a wonderful experience for her and our family. She misses her home of course but likes her surroundings now. We know she's getting the best care possible and a big plus is that mom loves meal time at The Grove. I highly recommend the facility for anyone with aging parents.

Great staff. Property is beautiful and super clean. Great food. Super entertainment for residents. My friend is very, very happy there.

A great place. Beautiful, clean, lovely garden areas, friendly and efficient staff. Very convenient to get to. I'm very pleased that I found this place for my friend with Alzheiners. She is very happy there.

When my husband and I turned 72 and 73 we began to feel the beginnings of a few medical issues ,such as falling and mental recall. We had been talking about downsizing for awhile. It was time. We did not want our children to have to clean our home when we passed. We had a 5 bedroom, 4 bath home with a pool and pool house. In other words, lots of stuff. We did not know how easy it would be to sell our home and at the same time, find a place to live out our golden years. Our children helped us as they wanted us in a safe and caring environment. We looked all over far north Dallas and surrounding areas. They actually found the Grove on Forest. So, we moved in and we know we made the right choice. The food is great, the staff is very caring and supportive, and it was all we expected and more. Should you select the Grove for yourselves , you will be glad you did. The transition from home to apartment went easily, primarily through the help of our children and the Grove team.

Faculty/ front desk people are amazing. They're helpful, knowledgeable and friendly. The housekeeping is questionable. They did very little to go out of their way and pick things up off of the floor. I don't think they ever scrubbed my loved one's kitchen sink. The medical staff is amazing. [name removed] on the spot, very cautious about dispensing of medication. The moving in and moving out process was relatively simple. Senior movers are a wonderful group of people. [Name removed] is a one-man power worker. He's friendly, very cordial and very knowledgeable. The food was okay. The salads were a joke. Such a small bowl you couldn't even mix it, all four bites! The soup was good. Overall, I would recommend The Grove. It was a perfect place and perfect experience for my loved one. They did a good job overall.

The facility was very clean and the staff was amazingly pleasant not to mention helpful and professional. Very wonderful place for a loved one needing some level of assistance. I would recommend to others.

Toured the community with regional director. The community is very clean, modern and filled with many lovely staff and residents. Felt very homey with a lot of positivity and joy. Appreciated the many activities and care the staff provide to residents

I would tell others looking that they actually take time to get to know your loved one, their needs and likes. They are respectful to them no matter how difficult they become. They seem slightly understaffed, but management said they are working on that.

Have lived at Franklin Park Sonterra for seven plus years. This is home! I'm here for the duration.

We picked this community, because it was close to my business and I like the area of town. Everyone knows everyone. The staff is very personable and extremely kind. They are relatively quick responding to questions and concerns. I would recommend FP for sure!

We picked this community because it was newer, the staff was great and attentive, and I had a nice positive feel/vibe while being on property. Good food. You should definitely give Hidden Springs some consideration. I would recommend to other families.

Sometimes my mother in law has to wait a little longer than she wants but is always happy with the quality of the food. Also I am impressed with the quality of the food I have had when we visit. I would rate the food a 10 if I could. There are so many amenities that are not found at any of the other communities we visited and at a price point even with or below the other ones. Indoor pool with a lift, on site Physical Therapy office, access to the independent side for socialization, and concierge services for each section of the facility. Although this facility is much farther away than where she had been, which means that we can not visit as much as we would like, I am certain that she is in good hands.

The staff is very caring and the environment is warm and welcoming

toured this community and it is beautiful and well kept. The staff was friendly and the resident's seemed very happy

The value for the money is good. We picked this community because, we liked the looks, the grounds is nice, the location is good, and it's around a lot of stores. Overall, it's a good place. The residents are very happy.

Overall we've had a great experience. Occasionally we've had some experiences with temporary employees that weren't so great. But it's a lovely place with lovely people.

When we first walked into the community is was extremely clean, but we have noticed lately in the dining room it is not as tidy as it used to be. There are crumbs on the tables, crumbs on the chairs and occasionally dirty plates stacked up. The common areas are lacking slightly with stains developing in a few spots on the carpet. However, our loved ones apartment gets cleaned once a week and they love it. Everybody is super friendly and we do understand the struggle with staffing. The meals are good, we have not had a bad meal yet. Sometimes when we eat in the dining hall the kitchen staff seems flustered and running all over the place. Our loved one is enjoying the activities - they are well attended. We do think the value for the money is good, and so far no real complaints about the place.

The regular staff that are there all the time are great. I would recommend this community for you or your loved one. They have activities like yoga, church services, karaoke, art activities and more for the residents to do to have fun. They also have dancing, music, social interactions and more for the residents to do to stay busy in this community.

Our family had an in person tour and this was top of the line, the tour was great and we really wanted our loved one here. It felt like a hotel, so if you are used to upper level fancy things this is the place, but if not this could be a little overwhelming.