Franciscan Communities, Inc

What we like the most about St. Joseph Village is that it is smaller and personal and we also like how they have bilingual staff members. We would absolutely this community for someone that wants a smaller environment for themselves or their loved ones.

The staff at Village at Mercy Creek is very friendly and they are all kind to my mother. The thing that stuck out most about this facility when we were initially looking was definitely the cleanliness of everything. I would definitely recommend Village at Mercy Creek to others looking for assisted living.

We toured Quartet Senior Living during our search for a Memory Care facility for our loved one. This facility was newer and clean. It was also comparable in price, considering the cost of some of the other facilities in our area. However, they seemed a bit lacking in the area of experienced staff.

This is a wonderful place to be at. The staff is so helpful and kind. The residents are cheerful. There are activities for everyone. A bus or van to take us to the doctor and stores.

It is a wonderful place to live, safe, secure, very spiritual, clean & neat, plenty of activities, meals ok, responsive staff, a broad range of care at one facility. I would recommend to other families.

It's been a beautiful transition, from my loved ones condo living. Mostly everyone who lives there, and everyone who works there is friendly and helpful! I have already recommended a couple people to visit for their aging parents. Most importantly, they "check" on my mom twice a day using a medallion (cross) system hung on apt. doors. Also, she loves their dinner food! She's not so happy about continental breakfast. They offer shopping trips, casino outings, bingo, trivia nights, wii games, etc. They offer doctors and hair appointments within the building! Mom is in independent living, but it's nice knowing that when she needs more care like assisted living, it's only a hallway or two away. The place is pricier than others, but it's worth every penny!

This has generally been a positive experience for our family and loved one. There isn't one person I can go to when I have questions or concerns. The have three shifts of staff members providing care, and there is not a consistent person to speak with about my loved one. There are three meals a day served to the residents. There are no activities in memory care.

Our family had an in person tour and it was a really nice community but way to expensive for our loved one. However one thing we really did like about The Village is that if a residents ever runs out of money they will not make them leave they will continue to like the resident stay

We are very pleased with how friendly everyone has been!

This is a nice set up and community. It was too far from family.

This is a nice place to live for you or your loved one. This is a good community. They have activities like bingo, rides to different trips to stores and once the weather gets nicer we will probably go on other trips. I like the staff and they are very nice.

Our family had an in person tour and this community is more Catholic orientated, and our mother is neither Catholic nor religious so we just did not think it would be good fit

We toured Addolorata and thought it was nice. I did feel that the interior needed some updating. I would recommend others to tour this community.

We chose The Village at Mercy Creek because we were looking for assisted living and when we walked in it did not smell. At the time, they had a discount on the room which made a big difference. Everybody here was super friendly during our experience. Unfortunately my parents did have to move out, but we would recommend as long as your loved one can be more independent.

Very nice, like the small number of units/people. It was clean, I arrived at dinner time and there was good attendance. The cost is high compared to others that we have toured with additional fees for phone service. Towels and bedding are covered in laundry service, personal laundry is not, but resident or family member is able to use laundry for personal items.

I will begin by telling I felt a lot of pressure to make the commitment to live here by the selling agent. Looking back, I do not think it a pleasant experience. However, I ultimately made the choice to live at Marian Village myself, for a variety of reasons, and now that I am here, I am delighted to be so. The facility is very clean. The staff of maintenance, front desk receptionist, meal servers are very efficient and pleasant. The residents make this a joyful place to live. All are cordial, but not over bearing or trying to pry into your personal space. I have to say I walk down the hallways with a smile on my face, because that is how it is here. I feel very safe and secure and that is a good feeling. My only real complaint is with the food itself. The quality is not consistant, and the portions sometimes indicate that they have run short. I would wish more healthy offerings like whole grain pasta, egg whites, whole wheat bread, vegetables not overcooked or over seasoned. But maybe that is just me!

Very nice people here I got a very warm feeling and the folks in the community looked very happy. Downside is the age of the property but this could still be an option. Mom would like the religious factor here

I am very impressed with your retirement villa, services and accommodations. At this time, I don't need the level of care and service that you provide in your independent living setting, but will keep you in mind as my needs change and will not hesitate to recommend your location to other people I know that are looking for independent living at the level you provide.

This place was okay. I toured here when I was trying to find a place for my mom. Based on her budget, it was way over priced but it was very nice. The gentleman that I had talked to was very nice but didn’t really help me much other than telling me to call someone else to see what my mother would qualify for. All in all, I decided to go with a different community.

Everyone is so friendly here, but find most have English as a second language, so communication with the staff was sometimes difficult. There is a definite issue with clothes. I did my mom's laundry myself, and even with a big sign on the closet door, clothing disappeared and I would have to hunt it down. GET IT LABELED, OR LABEL IT YOURSELF! Having the staff label laundry could take up to a week. The building is old and the rooms are small but the facility is clean. Windows need replacing. Took both hands and a lot of strength to open mom's window, only to find the screens torn. Other than that, mom seemed to get very good care. Nurses reported every medication and other changes to me regularly. Physical Therapists really work their butts off with the patients, and it shows in the results. Activities attempt to get every resident involved. I particularly loved watching the wheelchair bowling! The staff really gets to know the residents. All in all, yes, there are newer places out there, but I'm glad I picked this one for its caring atmosphere.