Five Star Senior Living

They are clean and everyone is nice. There are a good variety of activities, and the food is pretty good. It can take a little while to get someone to come to the residents when a bell is rung.

We're very pleased with the service here! We've had experience with other communities and this one is an improvement in every category. The management here are outstanding! They are personable, very active, and really know all the residents. We had quite a few tours lined up and didn't feel the need to look further after seeing Legacy Heights!

They really take a genuine interest in each of their residents here. They got to know my loved one quickly, what she likes, and the sort of care that would work best for her. They used all of this to make sure she got settled in quickly and was comfortable. The community itself is very nice, it is always clean and well kept and the staff are all very friendly.

They are doing a good job! They are very clean, they do a good job taking care of mom. They are quick with their response time, and attentive. The have her busy and she is not just sitting and watching t.v. It's a nice campus with a nice view. We are satisfied with it.

My loved one was unfortunately only here for a short time, but I feel like they did a very good job overall. We visited quite a few communities in the area, and this one really stood out to us. It had a nice warm, friendly feeling, and really felt like home. The staff were very caring, and were really going out of their way to help her settle in and feel comfortable here.

They are very clean and the staff is friendly. They have been quick to respond to needs and concerns. She is a picky eater, but has been able to find stuff to eat. Just in the first few days, she has improved so much. She has done a complete 180. Liz the coordinator made us feel very good. We really liked it, when we went to visit we really liked the cleanliness, and that it didn't smell. They have lots of staff and are very attentive. And the therapists are really great. She can be really good at saying no, but they don't let her not go.

They were fantastic!! We were moving out of state to one of their sister communities, and they were able to do the assessment for us to make sure the move went smoothe. If we had stayed in the area we would have stayed here! we loved it!! They were so friendly and accommodating. Great place.

We really liked it. The people were nice and it was clean. We picked a Morninig side that was a little closer to us, because we liked it so much but it was a little too far away. We are very happy at the Morningside we did choose.

They were clean and friendly. I was concerned with the lighting in one of the rooms, I thought that it was a little dark, and they took care of that before we moved in. They have some activities, I think they could have more but it seems good for their pace, and they seem to enjoy the bus rides. There is a little outdoor space, I would have liked to have a little more outdoor walking room. They have a good size patio, to sit and socialize. The people have all been really nice to work with. The staff really likes her and she likes them too.

We used this place briefly for some respite care for a loved one. It worked out very well and I intend to use them again in the future. It is a nice looking facility, the staff are friendly and professional, and they kept my loved one comfortable and safe.

The staff is very caring and willing to work through any difficulties with the resident adjusting to the new environment. They also have adapted their activities calendar to include favorite activities of the residents when a need or interest presents itself. I would highly recommend this facility!

She always looks nice and clean, and she is eating her dinner. The value is really good. They keep the community clean and the people are real friendly. I can't think of anything that could be done better or improved. I like that everything is on one floor. It's a nice area even the other homes nearby are nice. The dining room looks like a restaraunt with cloth knapkins. It really is just a nice place.

The staff here are so kind, so friendly, and so willing to do anything that they can to help the residents and their families! I really felt like they went out of their way to help my loved one get settled in and situated in this new environment. I really can't say enough good things about them. We had a few more places we were going to look, but after seeing this one we knew it was the one.

I really like them! Everything has been great. The two people that run the place, Caroline and John, have been nothing but fantastic! It's only been a short while, but so far, everything has been great!

VERY IMPRESSED. EXCELLENT MANAGEMENT TEAM. THE NURSE IN CHARGE OF THE DEMENTIA/ALZHEIMERS SECTION WAS VERY KNOWLEDGEABLE. THE CLEANINESS OF THE FACILITY WAS VERY IMPRESSIVE. ACCOMADAIONS WERE JUST WHAT I WANT AND EXPECT. THE ACTIVITIES POGRAM WAS THE BEST I HAVE SEEN ANYWHERE IN THE RICHMOND AREA. THIS IS THE PLACE FOR MOM! I WILL MAKE A FIRM COMMITTMENT WITHIN THE NEXT TEN DAYS. FINALLY THE RESIDENT FEES ARE REASONABLE AND ACCEPTABLE FOR ME AND MY FAMILY.

Summit Place staff really went out of their way to rush the admission of my family member and they were very supportive during the transition. My family member is very happy living here.

A family member has recently moved into Franciscan Manor and our experiences there so far have been very positive. The administration and staff have been extremely helpful and friendly. The facility itself is quite beautiful and welcoming and the schedule of activities provided for residents there is very impressive. Thank you for this opportunity to express our opinion about a fine establishment.

I was very impressed by this place, and I toured quite a few communities during my search! It was an attractive facility, very clean and well kept. The staff were also all very friendly and helpful. However I don't know if the atmosphere and location would have been something my loved one would be comfortable with. She is from the midwest and this may have been a little too upscale and urban for her tastes. I liked that at this community the base price included the first level of care, with the ability to add more services on later if necessary.

Overall things have been great here, I'd give them 5s across the board! One thing that really stood out to me is that the food here is great! They've got plenty to choose from, and the kitchen is open all day. They have a window of a few hours when they will serve the main entrees, but you can always go in to get a light meal or a snack. The staff are all very attentive, and there is always someone around if you need something, no need to go searching for an employee. This place was my top choice from the search we did for a previous relative, and ended up being what we chose for my aunt during our most recent search!

The Forum is for the older senior. The place is very pleasant. The staff interacts well with the staff. The residents are friendly.